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02/02/2024: New Tools in CMS and AI

New Products

  • CMS: WorkRamp announced the availability of the WorkRamp Content Management System (CMS) for Go-To-Market (GTM) Readiness. 

Product Updates

  • CONTENT MARKETING: Quark Software released the newest version of Quark Publishing Platform (QPP) NextGen, with new workflow visualization capabilities and integration with Microsoft Excel, ensuring content accuracy throughout the lifecycle.
  • VIDEO: Wondershare Filmora launched its latest features which includes Enhanced AI Music Generation and Text-To-Speech, both of which introduce new customization options that cater to the needs of video editors with more variety.
  • UX: UserTesting unveiled its latest enhancements to the UserTesting Human Insight Platform with new product features tailored to streamline how human insights can be captured across the customer journey, including new mobile camera testing templates and guides that can be used for retail, entertainment, travel, and more, and a product integration with Rally, a user research CRM platform.
  • CAMPAIGN MANAGEMENT: Iterable announced Ingest Toolkit which features Smart Ingest, an Iterable-native feature co-developed with Hightouch that directly connects to cloud data platforms and enables marketers to bring all of their valuable customer data into Iterable; and Data Schema Management, the intuitive user interface to easily manage and control data structure.
  • IDENTITY: LoginRadius introduced Voice OTP, an advanced security feature aimed at revolutionizing user authentication and verification.
  • AUDIENCE SEGMENTATION: Echo AI (formerly Pathlight) announced an expansion of its platform and a strategic rebrand, representing the company’s expansion beyond contact centers and into the entire organization—enabling leaders to act on real-time intelligence from every customer conversation.

Spotlight on AI

  • aibiliti emerged as an AI-powered content creation platform that empowers small and medium-sized B2B tech companies to translate their complex innovations into captivating narratives that ignite interest, build trust, and drive measurable growth.
  • Visla announced its official launch out of beta as an AI-powered video creation and editing platform for individuals and teams.

Acquisitions

  • EMAIL: Inbox.com announced its acquisition of Atmail, a renowned email hosting provider, that together is set to create a more diverse, comprehensive suite of email services, catering to both individual consumers and business customers’ needs.
  • DIRECT MAIL: Sendoso announced it acquired Alyce, combining two of the biggest players in the corporate gifting platform space. 
01/26/2024: New Tools in Analytics, Social Media Management, AI, Customer Service, Customer Experience, and Retail

New Products

  • ANALYTICS: Reach3 Insights released the Brand Experience Predictor (BXP), a solution that enables marketers to gain fast and contextual feedback from consumers on potential brand experience activations through predictive analytics on intent to share, intent to engage or purchase and overall brand impact.
  • SM MANAGEMENT: ExpediteSocial announced its social media planning tool that is specifically designed to meet the dynamic needs of social media managers, facilitating effective organization and enhanced online visibility.
  • CUSTOMER SERVICE: Pegasystems announced Knowledge Buddy™, an enterprise-grade, generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases. 
  • CX: ActionIQ launched CX.AI, a suite of AI-enabled solutions purpose-built for customer experience, marketing, and data teams. 
  • RETAIL: DOmedia launched PeopleToMySpot.com, a website that helps local marketers and business owners understand foot-traffic patterns near their brick-and-mortar locations and build ad campaigns to increase customer foot-traffic.

Product Updates

  • PERSONALIZATION: Intellimize launched AI Landing Pages, an innovative feature designed to meet the ever-growing demand for personalized digital experiences.
  • CONTENT MARKETING: StoryChief launched a new feature called the AI Content Strategy Builder, a tool that uses advanced language models to provide marketers and agencies with effective content strategies in just one click.

Spotlight on AI

  • SparkyAI! launched as an all-in-one AI solution created specifically for marketing teams that features a suite of AI-powered tools designed to boost marketing productivity across the entire customer journey.

Acquisitions

  • EDM: LiveRamp announced the acquisition of marketing data startup Habu, which together will allow LiveRamp clients to safely and securely share customer data.
  • CONTACT CENTER: Nextiva announced the acquisition of Thrio, a contact center software company renowned for its expertise in AI-driven customer experience.
  • CONVERSATIONAL: Bloomreach announced the acquisition of Radiance Commerce, an enterprise-grade conversational commerce platform powered by the latest in generative AI. 
  • CMS: Box announced that it has acquired Crooze, a no-code enterprise content management applications provider built on the Box Platform.
01/19/2024: New Tools in Productivity, AI, Web Development, and Content Management

New Products

  • PRODUCTIVITY: Constructor announced its AI Shopping Assistant (ASA), a leading-edge conversational product discovery tool. 
  • WEB DEVELOPMENT: SitesGPT.com launched their new web-based platform that allows users to instantly generate a website using AI.
  • CONTENT MANAGEMENT: Docubee launched its new collaboration product that allows contract reviewers to easily make edits, comments, or redline using Docubee’s intelligent contract automation product.

Product Updates

  • TEXT TOOLS: Fineshare announced AI-powered updates to its FineVoice solution, providing creators who pursue quality with features like voice changing, dubbing, voice cloning, transcription, etc. 
  • EVENTS: Eventbrite announced the introduction of two new features, Instant Payouts and Tap to Pay, aimed at providing event organizers with enhanced financial flexibility and operational efficiency.
  • WEB OPTIMIZATION: Yottaa announced the general availability of its newest innovation, “Cache Experience”, enabling online brands to redefine the online shopping journey by unleashing “instant” shopping experiences through Yottaa’s advanced page prefetch technology.
  • SEM: Bitly introduced a new customizable Analytics dashboard to enhance the company’s data analysis capabilities.
  • AI: Vidnoz introduced a groundbreaking feature, Voice Clone, within its free AI video generator, allowing users to clone their voices and speak in over 80 languages while preserving their authentic tones.

Spotlight on AI

  • ImageBot.ai launched its free text-to-image generator powered by generative AI technology.

Acquisitions

  • EVENTS/LEAD GEN: Cvent announced that it has acquired Jifflenow, a B2B 1:1 and group appointments scheduling solution, and iCapture, a lead capture solution. 
  • CONTENT MARKETING: Tiugo Technologies announced the acquisition of Uploadcare, the file management provider and content delivery network (CDN) solution for software developers. 
  • TEXT TOOLS: Qlik announced the acquisition of Kyndi, an innovator in natural language processing, search, and generative AI, that together bolsters Qlik’s ability to deliver comprehensive answers from structured and unstructured data. 
01/12/2024: New Tools in AI, Identity Resolution and Advertising

New Products

  • IDENTITY RESOLUTION: FullThrottle launched SafeMatch™, a new solution for ingesting household transaction data and safely resolving customer identities at the household level without using cookies.
  • ADVERTISING: AppsFlyer launched Creative Optimization, its new product that identifies patterns, trends, and features that drive optimal audience engagement, enabling marketers to capture the most value from their ad spend while enhancing the effectiveness of their creative content and campaigns.

Product Updates

  • EMAIL CREATION: Exclaimer launched its Social Feeds feature, enabling organizations to embed their social media posts directly into their email signatures.
  • ANALYTICS: AUDIENCEX announced a significant expansion to the capabilities of its innovative AI product, including a new marketing analytics solution providing omnichannel data visualizations, conversion insights, and predictive modeling.
  • EVENTS: Eventleaf launched a new Offline Check-In feature in its Check In mobile app, designed to provide a seamless check-in experience for event attendees.
  • ADVERTISING: Yahoo announced first-to-market testing capabilities for its identity suite, Yahoo Identity Solutions, directly in the Yahoo DSP, which helps advertisers gain valuable media insights and prepare their businesses to properly optimize and measure campaigns amid third-party cookie deprecation.
  • VIDEO: Vbrick unveiled several new AI capabilities within its video platform that helps transform content management at scale, automates tasks, improves accessibility, and simplifies processes across the enterprise.
  • CONTENT CREATION: CvAIsual launched the PeopleMaker app on the all-in-one visual communication platform, Canva, giving users the ability to create custom, realistic “synthetic humans” – AI-generated human portraits with realistic traits – natively in the editor. 

Spotlight on AI

  • Mintel launched Mintel Leap, a closed-loop, generative AI platform that delivers research and recommendations on people, products and categories.
  • Getty Images launched Generative AI by iStock, an affordable and commercially safe generative AI tool to help users and businesses easily turn their creative visions into powerful content.
  • Chatmeter announced Signals, an advanced AI tool built to help you understand your customers, and go from data to insight to action in just a few clicks.

Acquisitions

  • WEB DEVELOPMENT: Acquia announced the completion of its acquisition of the Monsido platform, a website accessibility and optimization solution, which together will help expand the capabilities of the Acquia DXP.
  • OPERATIONS: Hewlett Packard Enterprise announced that it has entered a definitive agreement to acquire Juniper Networks, a leader in AI-native networks, that together advances HPE’s portfolio mix shift toward higher-growth solutions and strengthens its high-margin networking business.
01/05/2024: New Tools in Text Tools, Customer Engagement, and Advertising

New Products

  • TEXT TOOLS: BlipCut announced BlipCut AI Video Translator, an online tool that can automatically translate video to English and 35+ other languages.
  • CUSTOMER ENGAGEMENT: Visa launched the Visa Web3 Loyalty Engagement Solution ushering in the future of customer engagement and loyalty, helping brands meet next-generation customers where they increasingly are – in digital and virtual worlds – through immersive programs like gamified giveaways, augmented reality treasure hunts, and new ways to earn and burn loyalty points.
  • ADVERTISING: Integral Ad Science announced its Quality Attention measurement product that provides transparent metrics to help global advertisers increase return on investment, drive brand consideration, and boost conversions.

Product Updates

  • IDENTITY RESOLUTION: TransUnion announced the enhancement of its TruAudience marketing solutions line with the newly improved TransUnion identity graph that delivers more accurate identity resolution and robust demographic enrichment.

Acquisitions

  • SECURITY: Mimecast announced its acquisition of Elevate Security, a provider of human risk management solutions, which will help strengthen Mimecast’s offerings by providing proactive insights and deeper visibility into human behaviors and risk, helping customers better protect the digital workplace. 
  • PRODUCTIVITY: PSPDFKit announced the acquisition of Integrify, a low-code process automation platform provider that will help expand PSPDFKit’s low-code document solution by adding business process automation capabilities.
12/15/2023: New Tools in Content Marketing, and Identity Resolution

New Products

  • CONTENT MARKETING: Folloze released Folloze GeneratorAI, the content engine that enables marketers to accelerate the go-to-market process by creating targeted and personalized campaign experiences at scale.
  • IDENTITY RESOLUTION: Confirm launched a portable digital identity solution designed to bolster trust and security in online marketplaces.

Product Updates

  • CONTENT CREATION: Grammarly launched a generative AI-powered rewrite feature that enables more compelling communication, bringing the benefits of the latest AI technology to on-the-go writing.
  • eCOMMERCE: MikMak unveiled the latest innovations to MikMak 3.0, which will offer brands insights on how digital marketing influences their offline sales lift, prevent cart abandonment, and implement strategies to convert shoppers in a turbulent and highly competitive economic context.
  • CUSTOMER ENGAGEMENT: Session AI announced new features that collectively allow Session AI customers to design, deploy, and measure their real-time incentives with greater precision and speed, both accelerating the time to value and increasing the overall value realized from in-session marketing.

Acquisitions

  • ADVERTISING: Perion announced that it has completed the acquisition of Hivestack, a global innovative full-stack programmatic digital out of home (DOOH) company.
  • PRODUCTIVITY: Formstack announced the acquisition of forms provider Formsite, and together they will empower users with practical solutions to everyday work problems.
  • eCOMMERCE: Linktree announced that it has acquired Koji, giving social media creators countless new ways to generate revenue, engage their audiences, and connect with supporters.
12/08/2023: New Tools in Productivity, Web Development, eCommerce, and Conversational Marketing

New Products

  • PRODUCTIVITY: Zextras introduced Carbonio, a private digital workplace that enables users to perform daily tasks freely and privately, from e-mail, to file sharing and co-editing.
  • WEB DEVELOPMENT: Web.com launched its new website AI Builder to streamline the website building process for small businesses (SMBs) and entrepreneurs.
  • eCOMMERCE: Zoovu introduced Advisor Studio, a fully optimized generative AI solution built to solve customer frustration, mistrust, and choice overload when shopping online.
  • CONVERSATIONAL: Sprinklr launched Conversational AI+, a conversational bot builder that enables businesses to quickly deploy and scale generative AI-powered bots that can have human-like text and voice conversations.

Product Updates

  • EDM: Dremio unveiled AI-powered data discovery capabilities to enhance data contextualization and simplify analytics.

Acquisitions

  • INFLUENCER: IZEA announced it has acquired Hoozu, an Australian influencer marketing company. 
  • AUDIENCE: AppsFlyer announced its acquisition of oolo, an AI-powered user acquisition and monetization decision-making platform.
  • PRIVACY: Osano completed the acquisition of WireWheel, an enterprise provider of data privacy solutions.
  • ANALYTICS: Bazaarvoice announced the acquisition of Granify, the e-commerce contextualization solution that demonstrates Bazaarvoice’s continuing commitment to investing in leading-edge technology to supercharge e-commerce engines to deliver seamless shopper experiences and accelerate revenue lift.
  • ADVOCACY: IZEA announced it acquired Zuberance, a pioneering advocate marketing software platform that provides marketers with the tools to build white-label communities of their customers and influencers while engaging these communities to serve as advocates for their brand.
12/01/2023: New Tools in Advertising

New Products

  • ADVERTISING: DESelect launched the DESelect Marketing Optimization Platform, combining all of DESelect’s global products, including Segment, Engage, Search, and Deedee AI to provide clients with a mission control center for improving marketing effectiveness.

Product Updates

  • EDM: Matillion announced the addition of generative AI functionality to its flagship Data Productivity Cloud using Amazon Bedrock.
  • CONTENT MARKETING: Bloomreach announced three new features in Bloomreach Discovery, including algorithm weight customization, LLM-based precision, and visual search, allowing businesses to drive even greater search relevance while maintaining control and flexibility to customize their e-commerce experience for the unique needs of their buyers.
  • SEM: Yoast announced AI-powered enhancements to its renowned WordPress SEO plugin, helping users write engaging and SEO-optimized titles and meta descriptions for webpages.
  • ADVERTISING: Netsertive announced a series of new enhancements that make it even easier for multi-location marketers to improve their local discoverability, increase engagement with shoppers and drive organic leads.
  • AUTOMATION: Bloomreach announced new features to Bloomreach Engagement that allow businesses to gain more control over how their projects are organized, how their teams manage data, and how users access the marketing automation platform itself. 

Acquisitions

  • CONVERSATIONAL: Cyara announced its acquisition of conversational AI testing company QBox, which will help expand Cyara’s conversational AI testing capabilities.
11/24/2023

Product Updates

  • ANALYTICS: Heap introduced new features that guide users to actionable insights with out-of-the-box dashboards so that they can quickly make informed decisions and boost revenue growth.
  • AI: Vidnoz unveiled an astonishing advancement in its free AI video generator with Real Customized Avatars. 

Acquisitions

  • AUDIENCE DATA: Fusion92 announced the acquisition of TRAK Data, an AI-driven data modeling platform, that will allow Fusion92 and its clients direct access to science-backed, top-performing audience lists, illuminating ideal customer profiles that lead to improved marketing outcomes.
11/17/2023: New Tools in Targeting, Customer Experience, Content Creation, Search Engine Marketing

New Products

  • TARGETING: Rhetorik unveiled LeadNeuron, its unique skills-based targeting solution that identifies hard to find enterprise technology buying individuals and groups scored on their likelihood to engage and propensity to buy.
  • CX: Level AI announced the release of VoC Insights, a generative AI solution set to disrupt the customer experience management landscape by redefining the way enterprises capture Voice of the Customer data.
  • CONTENT CREATION: Quark Software announced QuarkXPress, a page layout and digital publishing software that gives designers access to a new extensive visual fonts palette, local image libraries, GREP support for advanced find and replace of text, and real-time picture links palette capability to bring any creative idea to life. 
  • SEM: Siteimprove announced AI Generate™, a website content optimizer integrated into the SEO workflow that delivers AI-powered solutions.

Product Updates

  • CUSTOMER ENGAGEMENT: Mapp announced the addition of Mapp AI Assistant to the Mapp Cloud, designed to enhance and automate marketers’ cross-channel campaigns.
  • PRIVACY: BigID launched automated, context-based data remediation recommendations, a new capability enabling security teams to make better, more informed decisions to reduce data risks and elevate data security posture management.
  • ANALYTICS: DataRobot announced new end-to-end functionality designed to close the generative AI confidence gap, accelerating AI solutions from prototype to production and driving real-world value.
  • HR: ActivTrak announced the addition of a new AI capability to its workforce analytics platform that automatically detects and classifies the use of AI tools and websites to help organizations manage and improve AI adoption across the workforce.
  • AUTOMATION: Act-On Software announced it is expanding its omnichannel marketing capability to include direct mail, enabling marketers to reach customers and prospects across both physical and digital channels.
  • ADVERTISING: Ampersand announced the release of its next-generation local and national TV insights, empowering ad buyers to rebalance their TV investments for optimal reach and frequency.
  • DX: Acquia unveiled its expanding Acquia DXP with everything marketers need to improve their organizations’ online presence, including optimization of websites, content, and digital engagement.
  • ANALYTICS: ChannelMix announced its Marketing Impact Modeling capability, that is setting new standards in media mix modeling with its AI-driven, real-time optimization capabilities, designed for navigating a landscape without third-party cookies.
  • EDM: Google Cloud announced new Vertex AI Search capabilities that are purpose-built to help media and entertainment companies give audiences more personalized experiences. 

Spotlight on AI

  • OctoML launched OctoAI Image Gen, a new solution that enables developers to dynamically apply thousands of customization assets to their image generation model via a single API within OctoAI.

Acquisitions

  • ANALYTICS: Hightouch announced that it has acquired HeadsUp, the AI conversion engine for product-led growth, and will integrate the AI and ML-driven complex data models created by HeadsUp to build warehouse-native Customer 360 profiles into its Composable CDP.
11/10/2023: New Tools in Customer Experience, and AI

New Products

  • CX: Alchemer announced Alchemer Digital, a platform built to engage directly with mobile and web customers.

Product Updates

  • ADVERTISING: Simpli.fi launched its TV Ad Insights Dashboard within its ZTV tool, providing advertisers with valuable data about streaming and linear TV advertising trends at the ZIP code level.
  • AUTOMATION: Act-On Software introduced new advanced webhooks technology, which enables B2B marketers to engage their target audiences in more ways, streamline operations, and accelerate revenue growth.
  • RETAIL: SproutLoud announced new AI capabilities that are being infused into the platform, featuring generative AI, improved user experience and enhanced productivity.
  • AUDIO: TechSmith launched generative AI scripting and voiceover features in Audiate, the company’s audio recorder and text-based editing solution, allowing creators of all skill levels to efficiently produce comprehensive, near-instant audio projects without a writer or voice actor.
  • ANALYTICS: Intentsify released multi-language intent data capabilities. 

Spotlight on AI

  • VanceAI unveiled its AI Background Generator that can generate product-specific scene images with several clicks.

Acquisitions

  • PRODUCTIVITY: Miro announced the acquisition of the visual collaboration platform, Freehand, from Invision, helping Miro to deliver deeper support and value for teams driving innovation at scale.
  • MOps: MarketingOps.com, the community-led platform and private network for marketing operations professionals, announced it has acquired MartechGuru, the tech stack management solution, which will allow MarketingOps.com's community members to more easily manage their technology tools.
11/03/2022: New Tools in Enterprise Data Management, Video Creation, and Customer Journey

New Products

  • EDM: Immuta announced Immuta Discover, a new product for automated tagging and classification on cloud data platforms that enables data teams to establish and maintain highly accurate metadata for the primary purpose of data access control, monitoring and regulatory compliance.
  • VIDEO CREATION: Sequel.io launched AI-powered Media Hub, a platform that allows content-led growth marketing teams to gain a powerful edge over their competition by elevating their efficiency, infusing life into their content, and opening doors to exponential growth.
  • CUSTOMER JOURNEY: Monetate announced its Journey Analytics tool, a tool that offers end-to-end view of platform-executed buyer journeys, enabling improved delivery of modern customer experiences.

Product Updates

  • PRODUCTIVITY: Mural announced Mural AI, which includes the AI-powered features: actions, mind maps, and clustering, giving teams across the enterprise the technology they need to work together better, faster, and smarter, for increased productivity and job satisfaction.
  • OPTIMIZATION: UserTesting unveiled new capabilities that simplify the process of reaching niche, hard to find audiences, new product integrations with Canva and FullStory that help organizations maximize the value of human insight, and a new Insights Services offering that gives organizations the ability to outsource research to UserTesting experts for time- and cost-efficient research and support delivery.
  • SALES ENABLEMENT: Bloomfire announced enhanced generative AI and Enterprise Search solutions that are purpose-built to keep data secure, deliver accurate results, and augment employee performance.
  • eCOMMERCE: Miva released a new version of its ecommerce platform, providing new features and improvements which enhance the speed, flexibility, and effectiveness of online businesses, including streamlined development and more robust fraud protection.

Acquisitions

  • SECURITY: SailPoint completed its acquisition of Osirium, a security company dedicated to solving complex access needs, that together helps to unify visibility, oversight, and protection across all types of access, both regular and highly sensitive.
  • ADVERTISING: MediaRadar announced the acquisition of Vivvix, which together will combine complementary services to empower media sellers, brands, and agencies with broad market intelligence for confident decision-making.
10/27/2023: New Tools in Analytics and Advertising

New Products

  • ANALYTICS: DataGPT launched the DataGPT AI Analyst, a tool that unites the creative, comprehension-rich side of a large language model with the logic and reasoning of advanced analytics techniques.
  • ADVERTISING: Launch Cart launched LaunchADS.AI, an advanced AI-driven advertising platform that enables businesses to create and launch ads seamlessly across major platforms such as Meta, Instagram, YouTube, TikTok, Google, and LinkedIn.

Product Updates

  • MARKET RESEARCH: SurveyMonkey announced Build with AI, a new survey creation feature powered by OpenAI that allows users to create surveys from just a written description, automating and accelerating the survey creation process.
  • CI: Comscore announced the inclusion of social metrics in its Media Metrix Multi-Platform suite, which enables agencies to achieve channel optimization and publishers to better position the complete reach of their properties for partners to transact on.
  • CONTENT MARKETING: Shutterstock announced new creative AI-powered editing features and the potential for infinite options to refine and perfect images available in the company’s high-quality library of more than 700 million stock images.
  • DAM: Aprimo unveiled a range of innovative features that demonstrate a visionary approach to the future of content operations including Content Collaboration and AI Content Coach.
  • VIDEO CREATION: Vyond announced the latest release of its video creation platform, bringing the power of generative AI inside Vyond, and allowing customers to go from vision to video in seconds.
  • BUSINESS MANAGEMENT: Seismic announced several new generative AI-powered capabilities to the Seismic Enablement Cloud, including two major innovations in Aura Copilot and Seismic for Meetings.
  • PRODUCTIVITY: Bluescape announced its enhanced API, enabling any developer to build streamlined workflows for generative AI.
  • CONTACT CENTER: CallRail announced three new features including the ability to automatically identify questions frequently asked, capture personal details and preferences of callers automatically, and the ability to leverage AI to generate thoughtful, concise text and email messages after a call has ended.

Acquisitions

  • EDM: Databricks announced it has agreed to acquire Arcion, a Databricks Ventures portfolio company that helps enterprises quickly and reliably replicate data across on-prem, cloud databases and data platforms.
10/20/2023: New Tools in Sales Enablement, Conversational Marketing, Advertising, Analytics, Customer Engagement, and Market Research

New Products

  • SALES ENABLEMENT: People.ai launched SalesAI, a fully integrated generative AI sales solution that automates manual workflows and day-to-day tasks, prepares salespeople for customer meetings, speeds up pipeline creation, uncovers hidden truths about deals, and enables prescriptive coaching recommendations.
  • CONVERSATIONAL MARKETING: Writesonic unveiled Botsonic, a revolutionary AI chatbot set to reshape the landscape of customer communications. 
  • ADVERTISING: LifeStreet announced Nero Dynamic Creatives, a solution that helps performance marketers maximize return on ad spend, by testing, analyzing, and deploying a limitless number of AI-generated creative combinations across numerous audience segments.
  • ANALYTICS: Anova.ai launched as a marketing analytics platform powered by generative AI, that allows marketing teams to talk to their data in natural language and get results instantly.
  • CUSTOMER ENGAGEMENT: Scorpion launched Connect with AI Chat, providing local services businesses the ability to easily have their own specialized natural language conversational AI chatbot, capable of answering questions about their business and services.
  • MARKET RESEARCH: aytm launched Insights Portal, a new solution that is set to increase the value of every survey run by offering a comprehensive longitudinal view for trackers and a dashboard overview for an entire portfolio of concepts.

Product Updates

  • SMS MARKETING: Wunderkind introduced WunderkindAI, an AI-based text generation tool for on-demand text campaigns that is included as part of their existing Text product.
  • PR: PRophet unveiled two new platform capabilities – AI-driven influencer discovery and campaign management and machine learning-based news monitoring.
  • SM MARKETING: IZEA released Dynamic Content Requests in IZEA Flex, allowing marketers using IZEA Flex to solicit content submissions from both the paid influencers they work with as well as those creators who are publishing content about their brand organically.
  • AUDIENCE: Braze introduced Feature Flags, an agile feature management tool that allows brands to create meaningful experiences at scale, which is designed to drive in-product conversions and revenue for brands. 
  • CONVERSATIONAL MARKETING: Gupshup.io introduced new features such as audience categorization, and automated retargeting for leads generated from click-to-chat advertisements, as well as from the brand’s own channels.
  • ANALYTICS: Coveo announced more than 15 new enhancements to the Coveo platform, strengthening the Coveo composable AI Search and Generative experience platform to improve digital experiences across commerce, service, website and workplace to deliver superior business outcomes for enterprises.
  • PR: Meltwater announced new product enhancements that will help Meltwater customers be more efficient and effective through greater PR impact, better analytics and faster time to value.

Acquisitions

  • EDM: Flatfile announced the acquisition of AI start-up Chatcsv, helping companies get quick, contextual insight into CSV files and spreadsheets.
  • SMS MARKETING: ActiveCampaign has acquired Onesend, a suite of tools that together will provide superior technology and support for resellers, franchise, and multi-location businesses and help them manage email campaigns, automations, and content across multiple accounts simultaneously.
10/13/2023: New Tools in Security, Market Research, Content Marketing, AI, Business Process Automation, AI, and Social Media Monitoring

New Products

  • SECURITY: Okta announced Identity Threat Protection with Okta AI, a new product for Okta Workforce Identity Cloud that delivers real-time detection and response for Identity-based threats.
  • RESEARCH: HG Insights launched the GenAI Navigator, a solution that helps customers understand a business’ AI maturity, cloud centricity, and generative AI interest.
  • CONTENT MARKETING: AvePoint launched AvePoint Opus, its AI-powered information lifecycle management solution that enables organizations to discover, classify, protect and manage their data across Microsoft 365 accurately and at scale.
  • HR: Appcast launched AppcastOne, a solution that transforms candidate acquisition by harnessing the power of programmatic, search, social and traditional media into a single enterprise offering.
  • AUTOMATION: Relay.app announced the availability of their workflow automation product, which combines AI assistance, human-in-the-loop collaboration, and a robust multiplayer experience to help teams save time on repeated tasks. 
  • RESEARCH: SurveyMonkey announced MaxDiff Analysis, a research solution that gives users the ability to prioritize the right product features, discover which marketing messages resonate, learn what benefits employees truly want, and more.
  • SM MONITORING: GetDandy introduced its AI-powered reputation automation and review removal platform.

Product Updates

  • CONTENT CREATION: Adobe announced over 100 major innovations and updates across Creative Cloud that dramatically advance power and precision for creative professionals.
  • BUSINESS MANAGEMENT: UiPath announced its platform’s latest AI features with Autopilot, an integration of Generative AI, Specialized AI, and automation that allows any user to automate work fast using natural language.
  • ATTRIBUTION: RedTrack released Customer Journey Reporting, a new feature that helps unlock full-funnel visibility for advertisers who invest in multiple ad channels and struggle to attribute revenue results to the relevant channels, campaigns, or ads. 
  • OPTIMIZATION: Catchpoint launched new capabilities that accelerate time to detection, improve automation capabilities, and further expand its Global Observability Network.
  • AUDIENCE: Pathlight announced Insight Streams, an expansion to its platform that provides businesses with Generative Agent technology that simulates “autonomous analysts” capable of synthesizing millions of customer conversations into impactful business insights and transformative trends.

Spotlight on AI

  • invideo launched an AI video generator tool that allows you to create complete YouTube videos, social media clips, or slideshow presentations in a matter of minutes.

Acquisitions

  • INFLUENCER: Bazaarvoice announced the acquisition of affable.ai, helping add creator discovery and management technology to Bazaarvoice’s existing creator-managed services.
  • OPTIMIZATION: airSlate announced the acquisition of Instapage, a company which offers scalable solutions that empower marketers to create personalized landing pages.
10/06/2023: New Tools in Enterprise Data Management, AI, Identity, Development, Analytics, and Digital Experience

New Products

  • EDM: Zapier announced Tables, an automation-first database allowing users to store, edit, share, and create automated workflows with their data all in one place.
  • IDENTITY: Cloaked launched its privacy app and web-based platform that gives people control of their personal data by creating unlimited, secure identities, including working phone numbers, emails, usernames and passwords, in real time.
  • DEVELOPMENT: Hatch launched its creative web development platform that provides simple tools and a dedicated web space to make unique websites, portfolios, digital art, interactive stories, messaging, maps, and creative experiments. 
  • ANALYTICS: Act-On Software launched Act-On Advanced Analytics, a deep-dive analytics and custom reporting suite powered by AI.
  • DX: Sitecore announced XM Cloud Plus, an extended digital-experience solution that brings together content management, AI-powered search, personalization, customer data management and analytics.

Product Updates

  • PRODUCTIVITY: Asana announced new AI capabilities that drive greater clarity, impact, and scale for executives, departments, and entire organizations.
  • SEM: Optmyzr launched Optmyzr Sidekick, a revolutionary generative AI capability designed to empower advertisers with comprehensive insights and optimization recommendations for their PPC ad accounts.
  • DEVELOPMENT: Quickbase announced Quickbase AI, a suite of AI-powered capabilities that give users the power to easily build applications that connect data and uncover insights that drive down costs and accelerate revenue growth. 
  • MOps: CabinetM released Stack Architecture Diagrams, an easy to use visualization tool that can be used to create architecture diagrams, map dataflows, technology roadmaps, customer journey maps, and workflow processes. 
  • CONTENT MARKETING: Quark Software announced new capabilities within its Quark Publishing Platform (QPP) NextGen, delivering deeper insights into usage and engagement patterns to support faster time to value of mission-critical enterprise content.
  • CONTENT MARKETING: Contentful announced new capabilities in Contentful Studio, including an Experience Builder that will provide a visual canvas whereby teams can create consistent, on-brand experiences using design system components and a structured content foundation, and new AI enhancements including the AI Image Generator to easily create and manipulate images, and the improved AI Content Generator to quickly create content, translations, and SEO keywords.
  • ENGAGEMENT: Drift announced an evolution of its buyer engagement platform, introducing three new features – Drift Engage, Site Concierge and Bionic Chatbots. 
  • AI: Boomi announced Boomi GPT, a new feature within the Boomi AI platform that allows organizations to harness the power of generative AI to integrate and automate faster than ever before.
  • CMS: Brightspot announced a new version of Brightspot CMS, allowing businesses to create, manage, and optimize content more quickly than ever before by using Brightspot’s “connect and create” integrations with Shopify, SharePoint, Microsoft Drive, and Google Drive, enhanced search and collaboration tools, a new site health framework, and generative AI capabilities powered by OpenAI.
  • CONTENT CREATION: Canva launched Magic Studio, a comprehensive suite of AI tools empowering individuals, teams and organizations to boost their creativity, supercharge their productivity and scale their brands.

Spotlight on AI

  • Vidnoz announced Vidnoz AI, a free AI video generator that helps people easily make videos faster than ever before.

Acquisitions

  • INTEGRATED MARKETING: Accenture has acquired SIGNAL, an integrated marketing firm that together helps to further strengthen Accenture’s ability to support clients’ marketing transformation across owned, paid and earned media.
  • CONTACT CENTER: Tata Communications announced the completion of the acquisition of Kaleyra, a global CPaaS platform, that together will help drive the growth of global enterprises powered by hyper-personalized and intelligent customer interactions.
09/29/2023: New Tools in CX, Integrations, Personalization, Video Creation, Advertising, and List Management

New Products

  • CX: Insider launched Sirius AI, a Generative AI solution for customer experience that combines the power of large language models and machine learning.
  • INTEGRATIONS: Acquia launched Acquia Exchange, an integration hub that enhances the flexibility and extensibility of its digital experience platform.
  • PERSONALIZATION: Kognitiv introduced Kognitiv Ignite, an AI-native, outcome-based, one-to-one personalization software designed to reshape and propel brands’ customer engagement strategies across owned channels.
  • VIDEO CREATION: Prontopia launched its AI-powered Software as a Service platform designed to revolutionize video production for businesses.
  • INTEGRATIONS: commercetools launched commercetools Connect, a tool that makes it easier than ever for businesses to integrate new components into the commercetools Composable Commerce platform.
  • ADVERTISING: Madison Logic launched ABM Connected TV, a new digital channel that harnesses the company’s data-driven approach to more precisely target and surround buyers wherever they are.
  • LIST MANAGEMENT: Productsup launched Product Guard PX, a solution that enables brands and manufacturers to make their product data readily available for syndication to all retailers, distributors, marketplaces, and data pools in any required format, securely and quickly.

Product Updates

  • LEAD GEN: RocketReach announced AI-powered recommendations, streamlined workflows, and enhancements to their contact and company databases.
  • CONTENT MARKETING: Bloomreach announced new Bloomreach Discovery features and enhancements built to support B2B merchandisers, including new capabilities within group merchandising, SKU searchability, and facet enhancements. 
  • eCOMMERCE: Square announced new features including Square Online’s Themes and Square for Retail’s AI-generated product descriptions, allowing Square sellers to now further enhance their customer engagement across more channels and access additional automated tools to set them up for a successful holiday sales season.
  • CMS: Agility CMS announced its new native Formstack app, designed to streamline form management for marketing teams and improve the process of collecting data within the Agility platform.

Acquisitions

  • EDM: Cisco announced it is acquiring cybersecurity software company Splunk, and together, they will help move organizations from threat detection and response to threat prediction and prevention.
09/22/2023: New Tools in Market Research, AI, and Digital Asset Management

New Products

  • MARKET RESEARCH: MarketCast launched MarketCast Brand Tracking+, an innovative new research solution that aims to transform how traditional brand research is conducted by the world’s top brands. 
  • DAM: Cloudinary launched Cloudinary Nexus, a digital asset management solution built explicitly for small and medium-sized businesses, that empowers SMBs and teams with the enterprise-grade capabilities needed to quickly and easily connect, discover and adapt assets and grow their brand with less effort, time and complexity.

Product Updates

  • CX: Quadient introduced Quadient Inspire iForms, a new intelligent forms capability added to its Customer Communication Management solution Quadient Inspire.
  • DAM: Acquia announced new integrations between Acquia DAM and generative AI solutions ChatGPT and Clarifai, enabling creatives and marketers using the Acquia DAM platform to accelerate time to market by creating on-brand, search engine optimized product descriptions and image alt text.
  • SEM: Google Ads launched Creative Guidance, a new feature to assist advertisers in optimizing their YouTube campaigns.
  • EDM: Starburst announced new additions to both Starburst Galaxy and Starburst Enterprise geared towards supporting customers at every stage of their cloud journeys.
  • BUSINESS PROCESS AUTOMATION: Automation Anywhere announced an expansion of its platform that enables enterprises to accelerate their transformation journeys and put AI to work securely throughout their organizations.
  • AI: Wondershare unveiled new features for Virbo that are aimed at simplifying the production of captivating and lifelike avatar videos, including Talking Photo, AI Video Translation, and Speech to Video.
  • SECURITY: ZeroFox announced new anti-phishing features that will increase escalated alert volume, minimize false positives, and accelerate the time from threat submission to initial disruption and completed takedowns for all customers.
  • SM MONITORING: StatSocial announced enhancements to its Silhouette platform, including visual audience clusters that allow businesses of all sizes to gain rapid and comprehensive insights about their audience while reducing dependency on any single platform.
  • HR: Poppulo unveiled an expanded AI offering embedded into their 'Harmony' platform that streamlines communication workflows, elevates audience engagement, and boosts productivity across all communications channels by harnessing intelligent insights and automation.
  • EMAIL: GetResponse released its AI-powered Campaign Generator feature that is designed specifically to empower marketers of any experience level to create essential online marketing campaign assets within seconds.

Spotlight on AI 

  • Typeset launched its generative platform for visual communication that turns written text into fully designed content.

Acquisitions

  • DEVELOPMENT: Quadient announced the acquisition of Daylight Automation, a low-code platform that allows organizations to rapidly build and deploy personalized digital solutions.
  • DISCOVERY: Bynder announced the acquisition of EMRAYS, a specialist provider of AI search solutions for DAM, that will improve asset findability for Bynder DAM users.
09/15/2023: New Tools in Supply Chain Management, AI, and Video

New Products

  • SUPPLY CHAIN MANAGEMENT: Nomad Go announced METAshelf, a technology that is replacing manual inventory counting and barcode scanning with instantaneous inventory management.
  • VIDEO: Crunch Mediaworks launched Optimus, a revolutionary media processing platform designed for both technical developers seeking seamless API integration and content creators looking to optimize, upscale and enhance their videos and images effortlessly across popular cloud storage platforms.

Product Updates

  • REV OPS: Revenue Grid announced its innovative Sales Intelligence Engine, an advanced suite of AI-driven capabilities that will reshape the B2B sales landscape.
  • WEB DEVELOPMENT: Hocoos announced AI Image Completion, its latest feature that automates the editing of images and designing of graphics.
  • eCOMMERCE: MikMak announced several new product enhancements that help brands gain access to more powerful insights and commerce capabilities to increase profitability and accelerate growth.
  • CONTENT CREATION: Adobe unveiled an all-new, AI-powered Creative Cloud release with the commercial availability of its generative AI capabilities natively integrated throughout Adobe Creative Cloud in apps like Photoshop and Illustrator.
  • EMAIL: Litmus introduced Litmus Email Guardian and integrated Litmus Personalize functionality and AI-powered content optimization solutions in its platform.
  • WEB ANALYTICS: Heap introduced updates to its platform that allow enterprises to understand the actions users take across all platforms and why they take them.
  • ADVERTISING: Vistar Media announced their ‘countdown’ dynamic creative capability to create urgency for tentpole events by including real-time countdowns (or count-ups) embedded in DOOH creative.
  • ANALYTICS: Precisely released the latest version of MapInfo Pro, allowing customers to quickly and easily access a 3D view of risks and opportunities with a new set of visualization tools. 
  • PRODUCTIVITY: Miro launched Talktrack, a dedicated asynchronous work solution within the Miro platform that enables users to add an element of high-touch communication to any Miro board via embedded video.

Spotlight on AI 

  • Adobe announced Adobe GenStudio, a new solution to combine the best of content ideation, creation, production and activation to revolutionize the enterprise content supply chain with the power of generative AI.
  • Stability AI launched Stable Audio, a tool that uses the latest generative AI techniques to deliver faster, higher-quality music via an easy-to-use web interface.

Acquisitions

  • CX: Hibu acquired the marketing automation software company Signpost, which provides Hibu with a one-stop marketing and communication tool that empowers clients to efficiently acquire, retain and nurture relationships with prospective and existing customers and to increase conversions from digital marketing campaigns.
  • MARKETING AUTOMATION: Claritas announced the acquisition of ArtsAI, an adaptive marketing automation technology, that together accelerates client success by enhancing users’ ability to predictably drive highly personalized and profitable campaigns.
09/08/2023: New Tools in eCommerce

New Products

  • eCOMMERCE: Firework announced One-to-one Video Chat, a virtual shopping solution that brings the connectivity, convenience, and personalization of in-store shopping to the digital customer experience.

Product Updates

  • PRODUCTIVITY: Zoom announced that Zoom AI Companion, the company’s generative AI digital assistant, is now included at no additional cost for customers with the paid services in their Zoom user accounts.
  • MARKETING AUTOMATION: Act-On Software released Act-On AI Predictive Lead Score, a feature to help marketers narrow the marketing funnel and hone in on the strongest leads.

  • PARTNER MARKETING: ZINFI launched a set of advanced generative AI capabilities that help customers create targeted marketing content more quickly and efficiently.
  • RISK: Dataminr announced new AI-powered Risk Management capabilities that enable teams to collaboratively manage risks to their business in one place, giving them a holistic view of risk events, workflows, actions, analysis and reporting, as well as prepare for risks before they occur with a comprehensive set of new AI-powered scenario planning and resource allocation capabilities.
  • AUDIENCE SEGMENTATION: Braze unveiled new and enhanced data features that will give brands the ability to easily access and activate valuable first-party data quickly to power personalized customer engagement strategies that can drive loyalty, retention, and revenue.
  • AI: Sequel.io launched their 1-Click CMS Integration feature that enables marketers to not only host their webinars directly on their website but to automatically create & publish unique event landing pages within their own websites in just one click.

Acquisitions

  • EDM: Collibra announced the acquisition of Husprey, an integrated SQL data notebook platform.
09/01/2023: New Tools in AI, Photography, and Advertising

New Products

  • PHOTO: Wondershare introduced VirtuLook, a revolutionary AI product set to transform how SMBs and ecommerce owners create product images.
  • ADVERTISING: AdCellerant announced Addressable Streaming TV, a solution that combines large-screen, TV-sized devices’ unparalleled brand awareness-building capabilities with micro-targeting precision and foot traffic attribution.

Product Updates

  • OPTIMIZATION: UserTesting announced UserTesting AI, a set of AI-powered capabilities designed to help users surface key customer insights, and quickly act on the opportunities to improve the way products and experiences are built. 
  • VIDEO CREATION: Loom announced a suite of powerful new AI features, transcripts and captions in 50+ new languages.
  • AUTOMATION: Bloomreach announced a new mobile app feature within Bloomreach Engagement that allows marketers to seamlessly embed personalized content into the app, without disrupting the customer’s scrolling experience. 

Spotlight on AI

  • Photoboutique released its generative AI app that offers users the ability to effortlessly create stunning headshots, magical avatars, and captivating portraits.

Acquisitions

  • DAM: Luxion announced its acquisition of Digizuite, a provider of Digital Asset Management (DAM) solutions.
  • AUTOMATION: Capacity announced the acquisitions of Denim Social and LumenVox, to help provide solutions that define the future of work and omnichannel customer engagement. 
08/25/2023: New Tools in Search Engine Marketing

New Products

  • SEM: Writerly AI launched EKOM, a first-of-its-kind digital asset creation and optimization engine.

Product Updates

  • INTEGRATIONS: Striim announced Striim Cloud 4.2, the latest version of its unified real-time data integration and streaming platform.

  • PRODUCTIVITY: Asana announced intelligent product capabilities that revolutionize how PMO teams drive strategic alignment and build smarter enterprise processes that scale.
  • MARKET RESEARCH: QuestionPro integrated QxBot generative AI into its research platform to leverage and enable users to build quick, creative surveys on any research topic in seconds using a conversational interface.

Acquisitions

  • CX: 1WorldSync acquired PowerReviews, a SaaS provider of user-generated ratings, reviews and other content.
  • VIDEO CREATION: Redbrick acquired Animoto, an easy-to-use video creation software company that will embark on a new chapter of product innovation and scale as it joins Redbrick’s portfolio of digital companies.
  • CONVERSATIONAL: Engageware announced the acquisition of Aivo, a conversational and generative AI technology provider that together extends Engageware’s platform capabilities to help reduce call center workload, increase sales and improve operational efficiencies. 
  • HR: Deltek announced it has completed its acquisition of Replicon, a unified time tracking solutions provider that brings together Project Delivery, Finance and HR on a single platform, purpose-built for project and service-centric organizations.
08/18/2023: New Tools in Photography, Omnichannel Marketing, Events, CDP, and List Development

New Products

  • PHOTOGRAPHY: Artisse unveiled its personalized photography AI app that empowers users to create perfect, highly personalized photos instantly and effortlessly, marking a transformative shift in the photography industry.
  • OMNICHANNEL: Omni Group launched Omni.me, an innovative omnichannel platform that curates posts from various social media platforms and shares updates with people, even if they aren’t on those platforms.
  • EVENTS: Chati launched its virtual event platform designed to transform how businesses, organizations, and communities engage with global audiences in virtual and hybrid environments.
  • CDP: Klaviyo announced the Klaviyo Customer Data Platform (CDP) which offers advanced analytics to help businesses understand their audience and performance.
  • LIST DEVELOPMENT: Crossing Minds released a new e-commerce data enrichment product that makes e-commerce products more intuitively discoverable to customers.

Product Updates

  • DAM: Acquia enhanced the capabilities of its DAM with new capabilities for search, sharing, and analytics to help teams maximize the value of their content investments across brands, regions, campaigns, and personas even as budgets are squeezed.

  • AUDIENCE SEGMENTATION: Sabio announced that App Science is rolling out a new AI feature within its Insights analytics dashboard to provide automated analysis of metrics within the dashboard.
  • SALES ENABLEMENT: FieldCircle announced updates to its mobile application that help streamline everyday processes and add layers of functionality to improve the overall user experience.
  • EDM: SQream announced that its low-code ELT and analytics platform Panoply, is launching an AI Flex Connector helper which leverages generative AI to streamline the path to business intelligence.

Acquisitions

  • IT: IBM announced it has completed its acquisition of Apptio, giving clients the ability to derive additional value through the powerful combination of Apptio and IBM.
  • PRIVACY: InMobi announced the acquisition of Quantcast Choice, a consent management platform that will help reinforce InMobi’s commitment to bolstering its privacy management platform for mobile app and web publishers.
  • CX: Inbenta announced its acquisition of Horizn, a provider of easy to embed interactive product demos, further expanding Inbenta’s customer experience platform. 
  • PODCASTING: Descript announced the acquisition of remote recording studio SquadCast, giving Podcasters and video creators a single tool for their entire production workflow, from recording to publishing.
08/11/2023: New Tools in Web Development, Contact Center, Advertising, and Customer Engagement

New Products

  • WEB DEVELOPMENT: Relume launched its AI-powered site builder that allows users to easily create website wireframes with just a prompt and export them to Figma and Webflow, saving time and streamlining the website creation process.
  • CONTACT CENTER: RingCentral launched RingCX™, a native, intelligent contact center that combines RingCentral’s flagship unified communications with contact center, plus generative AI capabilities.
  • ADVERTISING: Instreamatic launched a Contextual CTV Ads platform that enables brands to take the audio from a single ad and automatically create thousands of contextually-targeted ad variations with state-of-the-art speech quality.
  • ENGAGEMENT: SkyCreek launched its Enterprise Communications Platform, which offers customer-centric organizations a game-changing solution for orchestrating and delivering multi-channel customer communications using Email, SMS, and IVR. 

Product Updates

  • EDM: Open Raven announced Data Detection and Response capabilities, support for Amazon Redshift, workflow automations, real-time scanning, and AI-enabled asset discovery.

  • MOBILE MARKETING: Vibes announced a new control center that removes guesswork, helps eliminate busywork and provides brands with a comprehensive, real-time mobile marketing program.
  • PRIVACY: BigID announced native AI support to copilot organizations’ innovation and adoption of generative AI.
  • PODCASTING: CoHost launched an Advanced Audience Demographics feature that is poised to redefine how brands and podcast agencies measure their podcast audience, ensuring alignment with target markets.

Acquisitions

  • EVENTS: Tripleseat announced the acquisition of Attendease, a meeting and event software for enterprise and corporate event planners.
  • ADVERTISING: Novacap announced the acquisition of Cadent, a platform-based converged TV advertising solutions provider. 
08/04/2023: New Tools in AI, Web Development, Integrations, and Analytics

New Products

  • WEB DEVELOPMENT: Wix released Wix Studio, a web creation and development platform that combines AI-powered features, the latest design and development capabilities and seamless workflows for multi-site management to help agencies create projects with greater quality and velocity.
  • INTEGRATIONS: SnapLogic announced SnapGPT, a generative integration solution that allows users to integrate any applications or data sources with natural language.
  • ANALYTICS: Qualtrics announced Digital Experience Analytics, a new solution that enables organizations to create a visual replay of consumers’ behavior during their web experience, capturing key frustration signals like error clicks, rage clicks, and mouse thrashes.

Product Updates

  • WEB DEVELOPMENT: Pendo announced Pendo AI, a series of new innovations that enables companies to deliver exponentially better digital experiences across the software they buy, build, or sell.

  • VIDEO: Simulmedia announced Automated Performance Optimization, a new feature that empowers brands to unlock their full performance potential in CTV advertising.
  • WEB DEVELOPMENT: Appy Pie announced new features in its AI website builder that allow businesses to simply describe their website preferences using text or voice prompts, and based on the prompts, create a fully functional website with relevant content, images, layout, and functionality in minutes.

Spotlight on AI

  • Idomoo unveiled Lucas, an AI video director that is able to create a complete video in seconds based on only a simple text prompt.

  • ParagraphAI released an enhanced iOS and Android AI keyboard designed to eliminate miscommunication.
  • Appy Pie launched its new AI Video Generator tool that helps creators of all skill levels convert plain text to dynamic videos.
  • iMerit introduced Ango Hub, an end-to-end enterprise-grade technology platform designed to deliver a full suite of data annotation tools for AI teams.

Acquisitions

  • EVENTS: EventMobi announced the acquisition of Run The World, a software company that powers online events that create meaningful relationships.
  • LEAD GEN: CoreMedia announced its acquisition of BySide, a pioneer in customer journey, engagement, and personalization technology and Smarkio, a reference in chatbot technology.
07/28/2023: New Tools in Analytics, List Development, Video, Personalization, and CDP

New Products

  • ANALYTICS: Recruitics introduced VISiON analytics, an AI-powered recruitment data analytics platform.
  • LIST DEVELOPMENT: AtData announced List Guard, an email list monitoring solution that provides an "always-on" monitoring solution that identifies email addresses that have become problematic over time.
  • VIDEO: Cvent unveiled Cvent Events+, a solution that delivers an always-on branded event hub to promote future events and webinars, and showcase video content from past events.
  • PERSONALIZATION: Constructor announced Attribute Enrichment, a solution that improves online product catalog quality using deep learning and machine vision.
  • VIDEO: EX.CO launched its full online video platform for global publishers, which includes everything a digital publisher needs to execute a successful video strategy on 100% of their digital pages.
  • CDP: Customer.io announced Data Pipelines, their new customer data platform that allows you to Connect first-party data to every tool in your tech stack.

Product Updates

  • ANALYTICS: TechTarget announced major enhancements to its Priority Engine™ platform, delivering new insights and workflows for greater productivity and ROI yield.

  • ANALYTICS: Lucy announced updates to its SynopsisSM feature, including improved source citations, answer verification, and real-time AI feedback mechanisms.
  • MARKETING RESOURCE MANAGEMENT: Globaledit introduced AI-based image recognition and tagging and 3D asset management to its comprehensive suite of platform capabilities.
  • PR: PRophet announced two new platform updates, including a Multi Pitch Generator and a Biography Generator.
  • PRODUCTIVITY: Smartsheet unveiled a suite of new capabilities that apply generative AI to Smartsheet’s secure, scalable platform to help enterprises tackle their mission-critical work more strategically and efficiently.

Acquisitions

  • SECURITY: Thales announced it is acquiring Imperva, the data and application security company, which will help to accelerate Thales' cybersecurity capabilities.
07/21/2023: New Tools in Advertising, CX, Analytics, and Video

New Products

  • ADVERTISING: Simpli.fi announced ZTV, an addition to its comprehensive suite of CTV advertising solutions that brings together the worlds of linear TV and digital.
  • CX: Sendlane launched Sendlane Reviews, a free reviews tool that delivers a simple and effective solution to fully integrated review collection, management, and dynamic display without additional platforms or costs.
  • ANALYTICS: Wiland announced Wiland View, an innovative suite of data products built using the largest set of detailed individual-level spending signals.
  • VIDEO: Lucihub launched its video production platform and mobile app that enables communications professionals to quickly and affordably create quality video content.
  • ANALYTICS: Hightouch announced a Customer 360 Toolkit that enables data analysts to build unified customer profiles on top of their raw customer data without months of engineering effort.

Product Updates

  • RETAIL: Synup introduced new features including AI-generated posts and review responses.

  • MOBILE MARKETING: Flowfinity released Flowfinity Actions 23.1 featuring enhancements to bring data visualization to another level and improvements to the application editor that provide a significant evolution for no-code application development and publishing.
  • ANALYTICS: Qualtrics announced XM/os2, the next generation of the Qualtrics platform, fully enabled with AI to help organizations act with empathy and create more relevant and meaningful experiences.
  • RESEARCH: Yext announced a new AI Generated Review Response capability within Yext Reviews that enables businesses to use AI with their own data to automatically generate individualized review experiences across owned and third-party channels.
  • PLM: Quantum Metric announced new features designed to enhance visibility of the entire customer experience.

Acquisitions

  • VIDEO PLAYERS: TargetVideo announced the acquisition of its long-time technology partner Brid.TV.
  • ANALYTICS: Postman announced it has acquired Akita Software, the company that makes monitoring and observing system behavior accessible for every developer.
  • ANALYTICS: ThoughtSpot announced that it has completed its acquisition of Mode Analytics, the modern Business Intelligence platform that brings data teams and business teams together to drive impact.
  • AI: Databricks announced it has completed its acquisition of MosaicML, and together will make generative AI accessible for all organizations, enabling them to build, own and secure generative AI models, including LLMs with their proprietary data.
  • SUPPORT: Bloomfire has acquired Seva, a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand its reach in the enterprise knowledge management and generative AI space.
07/14/2023: New Tools in AI, Web Performance, Business Management, Marketing Automation, Conversational Marketing, Market Research, Influencer Marketing, and Enterprise Data Management

New Products

  • WEB PERFORMANCE: Infisign launched its Identity and Access Management platform, a unique solution to offer passwordless authentication using the ground-breaking Zero Trust approach.
  • BUSINESS MANAGEMENT: AnotherZero launched its all-in-one business management tool designed to streamline operations and enhance productivity.
  • AUTOMATION: HCLSoftware launched HCL Marketing Cloud, a solution designed specifically to assist marketers in managing their end-to-end marketing needs, from planning, executing, and analyzing omni-channel marketing campaigns. 
  • CONVERSATIONAL: Sendbird launched SmartAssistant, a highly flexible AI chatbot for apps that provides high-quality responses to user queries.
  • CONVERSATIONAL: Tidio launched Lyro, a conversational AI chatbot built for SMBs, that focuses on hyper-personalized customer support like a human agent would.
  • MARKET RESEARCH: SOCi launched SOCi Surveys, a solution that empowers businesses to proactively collect continuous first-party feedback from customers to create more personalized experiences.
  • INFLUENCER: impact launched impact Creator, an influencer marketing platform that allows advertisers to discover, create, manage and scale full-funnel influencer marketing programs from a single interface.
  • EDM: Baffle unveiled Data Protection for Analytics, a data security solution that provides end-to-end controls for data ingestion and consumption, making it easier to meet compliance requirements without high deployment or management overhead.
  • AUTOMATION: ClickDimensions launched ClickDimensions PowerPack, their game-changing new product set to redefine the landscape of B2B sales and marketing.

Product Updates

  • RETAIL: Uberall announced new capabilities for paid and organic social media, AI-powered reputation management, and platform-wide enhancements.

  • AUDIENCE: DrivenIQ announced enhancements to VisitIQ, their Audience Management Platform, empowering enterprise marketers to ingest millions of records from disparate sources, then enrich and augment records in a legally compliant and marketable way in a matter of minutes down to the household and individual level.
  • CUSTOMER JOURNEY: JRNI launched AI-Powered Automation across its Intelligent Customer Engagement Platform, using AI to proactively identify and communicate with customers while automating event management and appointment booking workflows. 
  • HR: Upwork announced a major expansion of AI offerings and resources, allowing businesses to find trusted AI talent and solutions, and for skilled professionals to find flexible AI work opportunities and access to emergent generative AI tools.

Spotlight on AI

  • Resemble AI released Resemble Detect, a deepfake audio detector that analyzes audio across all forms of media and against all modern generative AI speech synthesis solutions.
  • PresentationGPT launched as an AI-Powered presentation generator that helps students and professionals create high quality presentations using AI.

Acquisitions

  • WEB DEVELOPMENT: Tricentis announced the acquisition of Waldo, a SaaS-based, no-code, zero-footprint mobile test automation platform, that complements and extends Tricentis’ mobile testing offerings with new test automation capabilities.
  • ANALYTICS: Scaleworks announced its acquisition of Full Circle Insights, known for helping companies drive pipeline growth through their marketing attribution and campaign measurement platform.
  • BPA: Sojern announced the acquisition of VenueLytics, a guest experience platform serving independent hotels, resorts, chains and casinos.
  • CHANNEL MARKETING: Insticator announced its acquisition of Balihoo, a multi-location marketing company, that gives Insticator additional versatility in the digital-ad domain, creating exciting new opportunities for online publishers and advertisers seeking to maximize their return on ad spend.
07/07/2023: New Tools in AI, CMS, and Email Platforms

New Products

  • CMS: Yext released Yext Content, a headless CMS built on a foundation of AI and knowledge graph technology that provides companies with a new way to deliver any experience across any digital channel from a single CMS.
  • EMAIL: GiantCampaign launched an email marketing tool designed to revolutionize the way businesses connect with their audience.

Product Updates

  • AUTOMATION: Bloom Intelligence added TripAdvisor to its list of reputation management integrations, fortifying its position as a powerful tool for restaurant reputation management.

  • WEB ANALYTICS: Mixpanel announced it has integrated generative AI into their analytics platform so companies can ‘chat with their data.'
  • VIDEO: TwentyThree announced upgrades to their video marketing platform combining the three categories of video tools – Video Marketing Platform, Personal Video, and Webinars – into an all-in-one product for video. 
  • IDENTITY: WISeKey announced a major upgrade to its innovative digital identity and privacy platform that introduces a suite of significant improvements to further secure users’ digital identities and personal data.
  • VIDEO: D-ID announced new Creative Reality Studio capabilities, including a new UI, as well as the ability to add facial expressions to avatars and digital people. 

Spotlight on AI

  • Instoried announced Cathie.ai, an AI-based Video Generation and Analysis Tool that allows users to analyze existing videos and quickly generate videos using text prompts.
  • Deepdub launched Deepdub GO, an AI-powered audio-video localization and creation platform for businesses, advertising agencies, online learning platforms, and content creators.
06/30/2023: New Tools in AI, Development, Web Performance, CX, and Customer Engagement

New Products

  • DEVELOPMENT: YouAi launched MindStudio, a no-code AI creation platform that makes it possible for anyone to build and launch AI apps and businesses without needing any specialized knowledge in programming or machine learning.
  • WEB PERFORMANCE: GoTo announced GoTo Resolve MDM, its new mobile device management solution that enables IT teams to easily secure, set up, and manage all devices.
  • CX: Klaviyo launched Klaviyo Reviews, a new solution that helps businesses consolidate product reviews with their first party data under one platform, creating a seamless and unified post-purchase journey.
  • CUSTOMER ENGAGEMENT: Dstny launched Dstny Engage, an omnichannel communications software designed to help you create meaningful and personalized interactions with your customers.

Product Updates

  • PRODUCTIVITY: Zoom announced Intelligent Director for Zoom Rooms, a new feature that uses AI and multiple cameras to provide the best image and angle of participants in the room so remote participants can see each person clearly, even in large conference rooms.

  • EDM: Immuta announced its latest platform enhancements including strengthened data mesh support, enhanced security for AI workloads in Snowpark, and advanced Data Security Posture Management (DSPM).

Spotlight on AI

  • Prophecy announced two new product offerings: Prophecy Generative AI Platform and Prophecy Data Copilot, providing a simple way for organizations to power generative AI applications using privately-owned, enterprise data.
  • Vyond released Vyond Go, an AI-powered script and video creator that helps companies supercharge the speed, ease, and scalability of their business communications.
  • Cloudinary launched FinalTouch, a powerful generative AI solution that transforms generic product images into captivating, brand-friendly scenes in an instant.
  • CaptureMyMeeting launched as an AI-driven meeting productivity platform that keeps track of your meeting content for you.

Acquisitions

  • IDENTITY: Socure acquired Berbix, a startup that developed a high-accuracy document verification solution with a patent-pending forensics engine able to detect spoofed IDs – including AI-generated fakes.

06/23/2023: New Tools in AI, Targeting, and Productivity

New Products

  • TARGETING: TripleLift announced TripleLift Audiences, a solution that replaces third-party cookies with first-party data.
  • PRODUCTIVITY: Zoom announced Zoom Scheduler, a new tool that makes it easier to share your availability and book appointments with people outside your organization.

Product Updates

  • VIDEO: SundaySky announced the beta release of its generative AI assistant, Copilot, that facilitates faster and easier user-driven video creation through conversational text prompts and is directly integrated into the SundaySky platform.

  • CONTACT CENTER: Invoca unveiled new capabilities that leverage a combination of generative AI, large language models, voice biometrics, and patented ML technologies.
  • INTEGRATIONS: Workato announced significant product updates that enable enterprises to adopt AI for automations to drive business efficiency.
  • TEXT TOOLS: Kyndi announced several new capabilities to Kyndi’s natural language processing offerings, including advanced generative AI capabilities, enhanced analytics, and automated query suggestions.
  • VIDEO: FlexClip announced new features, including AI Text-to-Video, AI Video Script, and AI Image Generator.
  • ADVERTISING: Sojern announced the latest version of its Sojern Travel Marketing Platform with enhanced AI-powered audiences.
  • DIRECT MAIL: PebblePost announced enhancements to its platform, including Integrated Creative Proofing Workflows, a Performance Dashboard, a Custom Report Builder, and an Expanded Partner Network.
  • WEB DEVELOPMENT: Mendix announced new AI and machine learning capabilities, including innovative context-aware AI developer tools.

Spotlight on AI

  • Squirro launched SquirroGPT, a Generative AI application, that allows enterprises to chat with their own data, and get relevant, evidence-based results with links to the data sources.
  • affable launched Skye, an AI companion designed exclusively for influencer marketers that leverages cutting-edge Generative AI technology to bring you advanced AI capabilities for efficient influencer discovery, collaboration, campaign management, and performance tracking.
  • Vimeo launched an AI-powered video creation suite that enables anyone to record videos in one take and edit in seconds – generate a script from a text prompt, record your screen using a built-in teleprompter, and instantly delete any unwanted content such as filler words and long pauses.
  • Otter.ai launched Otter AI Chat, collaborative AI intelligence that acts as a meeting participant instantly answering questions, collaborating with meeting participants, and generating content based on meeting data.
  • Sequel.io launched Sequel AI, a new solution that turns live video into evergreen content like SEO-optimized blog posts and social posts, propelling marketing teams towards unmatched productivity and thought leadership.
  • IGT Solutions launched TechBud.AI, a generative AI platform that promotes rapid innovation and helps businesses achieve faster results and elevated customer experience with a seamless enterprise-wide Generative AI adoption.

Acquisitions

  • AI: Storyteq has acquired Pixelz.ai to bolster their R&D team and accelerate their generative AI capabilities.

  • CX: QuestionPro announced it has acquired PathosAI, a platform that uses AI to help companies drive brand value and reputation. 
06/16/2023: New Tools in AI, Sales, Text Tools, Audience Segmentation, Analytics, Customer Experience, Brand Management, Podcasting, and Advertising

New Products

  • SALES: Gong announced Gong Engage, a sales engagement solution designed to help organizations create and accelerate pipelines all on a single platform that is powered by real customer interactions.
  • TEXT TOOLS: Lilt launched Lilt Create, a multilingual writing tool that enables regional teams to quickly and directly create brand-aligned, enterprise grade content in any language.
  • AUDIENCE: Pathlight unveiled Pathlight Conversation Intelligence, which allows organizations to perform human-level analysis at scale—maximizing quality and depth of customer insight.
  • ANALYTICS: Aware launched Aware IQ, an AI data platform, purpose-built to understand the unique human context of workplace conversations at scale. 
  • CX: Verint introduced Verint Enterprise Experience Management which offers powerful new capabilities to seamlessly deliver experience insights at scale across a brand’s customer touchpoints.
  • ANALYTICS: Proven ROI announced its AI-powered platform that leverages the power of AI to empower businesses with advanced analytics and insights, enabling more informed decision-making processes.
  • BRAND MANAGEMENT: Outbrain announced Onyx by Outbrain, a branding platform designed to maximize business impact of awareness and consideration campaigns.
  • PODCASTING: Streamlabs introduced Podcast Editor, a tool that helps creators record and edit their video and audio content fast with easy text-based editing, auto-generated transcripts, and resizing tools so they can promote and share content across different platforms.
  • ADVERTISING: Criteo launched Commerce Grid, a supply-side platform purpose-built for agencies and publishers looking to efficiently connect media and commerce with programmatic.

Product Updates

  • INTEGRATIONS: Airbyte launched three new features – checkpointing, column selection, and schema propagation that help improve reliability, optimizing efficiency and resource usage while giving users more flexibility and enhancing privacy compliance.

  • BUSINESS MANAGEMENT: Seismic announced new capabilities powered by Aura that power better customer experiences including, Seismic for Microsoft Viva Sales, and Seismic for Google Slides.
  • MOBILE MARKETING: Jebbit launched its new AI-powered Experience Generator and Language Translation capabilities, accelerating the ability for businesses to build meaningful connections with audiences across all channels.
  • EMAIL: Intuit Mailchimp announced over 150 new and updated features including custom reporting and analytics, advanced segmentation, more e-commerce automations, customer journeys for Shopify merchants, enhanced support options, and updates to Mailchimp’s Standard plan.

Spotlight on AI

  • CompanionLink Software launched the Easy AI Checker App, a tool that helps users detect AI-generated content.
  • Zorang launched ContentHubGPT for PIMs & eCommerce systems, an innovative generative AI-based product content suite, designed to turbo charge the way you used to generate product contents.
  • Movable Ink launched Movable Ink AI, a unified suite of AI models that optimize every customer experience for increased lifetime value.
  • AvaTouch released AvaTouch, a generative video bot meeting system designed to revolutionize remote work.

Acquisitions

  • CONTENT MARKETING: PhotoShelter announced the acquisition of Socialie, a user-friendly content distribution, workflow automation and advanced analytics company. 

  • HR: Veritone announced it has closed the acquisition of Broadbean, a SaaS tech company that makes talent acquisition and engagement more efficient.
  • EVENTS: Blackstone announced it has completed the acquisition of Cvent, helping to position Cvent to continue leading the market for best-in-class technology to maximize event ROI and impact. 
06/09/2023: New Tools in AI, Analytics, Search Engine Marketing, Web Analytics, List Development, and Customer Experience

New Products

  • ANALYTICS: NetLine launched INTENTIVE™, a buyer-level intent platform delivering real-time insights into truly “who” is actively expressing intent within a B2B account.
  • WEB ANALYTICS: AffinityX launched Chat to Conversion, a generative AI-powered tool designed to help businesses engage with customers and track conversions across multiple channels, 24/7.
  • SEM: Dstillery announced Custom Search Lookalikes, helping advertisers reach the people searching for their brands' keywords on the inventory most likely to drive their campaign goal. 
  • LIST DEVELOPMENT: ZeroBounce launched Email Finder, a tool providing professionals with valid business email addresses to enhance email outreach efforts. 
  • ANALYTICS: Comporium announced DashHound, a platform that offers valuable insights into user demographics, behaviors, and traffic patterns.
  • CX: Rio SEO launched its Local Experience (LX) Platform, a comprehensive, seamlessly integrated suite of local marketing and customer experience solutions enabling multi-location brands to create meaningful, memorable, and cohesive customer experiences at the local level, with global scale. 

Product Updates

  • PRODUCTIVITY: Asana announced its latest product capabilities focused on generative AI, making enterprise AI capabilities core to Asana’s work management platform.

  • CONTACT CENTER: Genesys announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and operational insights using the power of Large Language Models as a force multiplier for employees. 
  • AUTOMATION: Integrate launched Mobile Connect, a new feature included with the Integrate Demand Acceleration Platform, that enables B2B marketers to capture data at third-party events, field events, and anywhere connections happen. 
  • SM MARKETING: IZEA announced Flex Copilot, a tool that provides an all-new portal for brands and agencies to manage and share influencer marketing programs with stakeholders.
  • CUSTOMER ENGAGEMENT: Mapp announced several new updates to Mapp Cloud, offering marketing professionals a range of expanded cloud functionalities, empowering them to deliver more personalized and effective campaigns.
  • CDP: Adobe unveiled new innovations in Adobe Experience Cloud, the world’s leading customer experience management solution, enabling brands to deliver highly personalized experiences across any touchpoint, while maximizing operational efficiency.
  • BPA: Automation Anywhere announced 3 major innovations that safely and securely put generative AI to work across the Automation Success Platform to accelerate productivity across businesses and deliver on its mission to help every company build a digital workforce.
  • DEVELOPMENT: Quickbase announced new features that help businesses centralize information and processes across the highly complex business environments at enterprise scale to drive more productivity.
  • EMAIL: Phrasee introduced its content generation capabilities to complement its AI-powered optimization solution that helps marketers achieve better results.

Spotlight on AI

  • Wondershare launched Virbo, an advanced AI-powered text-to-video creation tool.
  • Aprimo launched AI Content Coach, a tool that transforms content operations through the power of generative AI.

  • Jasper launched Jasper Campaigns, an end-to-end marketing solution that allows users to create a full campaign in minutes from a single brief.

Acquisitions

  • ENGAGEMENT: Braze announced the successful completion of its previously announced acquisition of North Star, its exclusive reseller in Australia and New Zealand.

  • DEVELOPMENT: Accenture has acquired Nextira, an AWS Premier Partner that uses AWS to deliver cloud-native innovation, predictive analytics and immersive experiences for their clients.
  • TEXT TOOLS: Unbabel announced its acquisition of Bablic, the cloud-based solution supporting all localization and translation management requirements of websites and web applications.
06/02/2023: New Tools in AI, Analytics, Customer Journey, Market Research, and SEO

New Products

  • ANALYTICS: Allant Group launched its Audience Management Platform (AMP+), an end-to-end analytics data platform designed for ‘no code’ reporting, analytics, segmentation, and data processing.
  • CUSTOMER JOURNEY: Qualtrics announced the availability of Customer Journey Optimizer, a journey analytics and orchestration solution that helps organizations identify key moments and points of friction and prioritize the right actions to improve customer experiences.
  • MARKET RESEARCH: Clootrack launched ProbeTrack, an AI-based solution designed to revolutionize the way market researchers analyze and derive insights from In-Depth Interviews.
  • SEO: Serpple launched its free advanced SEO tool powered by AI that revolutionizes the way businesses approach search engine optimization.

Product Updates

  • SALES: ZoomInfo released new and enhanced generative AI product features to help businesses unlock insights, engage customers, and win faster.

  • CUSTOMER JOURNEY: Flywheel Software announced its rebrand to GrowthLoop, reflecting the company’s evolved mission and commitment to empowering marketers to orchestrate customer journeys, measure impact, and grow faster than ever before.
  • CDP: Lytics announced three first-of-a-kind CDP capabilities, Lytics Audience Generator, Lytics Customer Profile Contextual Chatbot, and Lytics Schema Copilot.
  • PRODUCTIVITY: Wondershare launched a significant update to EdrawMax that ushers in a new era of AI-powered features for its intelligent diagramming tools.
  • DAM: Acquia announced enhancements to Acquia DAM, including a powerful AI chatbot to assist in creative workflows, enhancing creative collaboration across content and creative teams with an always-ready sounding board and idea generator.

Spotlight on AI

  • Nowigence officially launched Lille.ai, an innovative and impactful content creation platform powered by advanced artificial intelligence.
  • Beehive AI launched its Qualitative Intelligence (QI) platform that allows enterprises to analyze, segment, and take action on insights unlocked by their unstructured data.
  • Storykit introduced an AI solution that further enhances production speed while maintaining user control over video creation.
05/26/2023: New Tools in Advertising, List Development, Email, Identity Resolution, Analytics, and Customer Engagement

New Products

  • ADVERTISING: Totaligent launched its beta website, offering three essential tools crucial for successful person-based digital marketing campaigns.

  • LIST DEVELOPMENT: Versium launched its new Data Prep product, a solution that empowers marketers to quickly fix massive amounts of data at scale so it can be deployed more effectively in all data-driven marketing activities.
  • EMAIL: Syrup officially launched, bringing an innovative approach to email marketing that harnesses the power of product usage data coupled with AI to create hyper-personalized experiences for users.
  • IDENTITY RESOLUTION: Veriff announced its new Age Estimation solution, built to further streamline the age verification process for customers. 
  • EMAIL: Simplifai launched Simplifai Archiver, an AI-powered solution that intelligently archives email and attached documents.
  • ADVERTISING: Wunderkind launched WunderKIND Ads in order to help publishers and advertising partners deliver an unparalleled user-first ad experience.
  • ANALYTICS: Unacast announced Unacast Insights, a location intelligence platform that helps users interact with migration and demographic trends at the state, city, and zip code level, and understand foot traffic patterns across particular venues or points of interest.
  • CUSTOMER ENGAGEMENT: Acoustic launched Acoustic Connect, a first-of-its-kind, all-in-one platform for multichannel marketing, personalized journey orchestration, and behavioral experience insights.

Product Updates

  • SALES: Demandbase announced improvements to its Smarter Sales Intelligence solution, with new functionality including prescriptive dashboards with personalized account and contact recommendations.

  • LIST MANAGEMENT: Validity announced the DemandTools File edition to improve data quality across the entire organization and manage duplicates within spreadsheets in minutes.
  • CONTENT: Adobe unveiled Generative Fill in Photoshop, bringing Adobe Firefly generative AI capabilities directly into design workflows.
  • AI: Tango launched a new Guidance functionality, that allows colleagues and customers to find answers, without the hassle of searching or interrupting the flow of work to do a screen share or have a meeting.
  • PRODUCTIVITY: Mural unveiled new AI-powered capabilities designed to make enterprise team collaboration better, including AI-generated idea clustering, AI-powered mind maps, and streamlined actions to complete common tasks and generate content.
  • SM MONITORING: Meltwater announced new AI-powered product innovations across multiple solutions that allow customers to surface insights, boost efficiency, and generate content.
  • CX: RevJet relaunched under the name Innervate, and unveiled a new website, a reimagined corporate identity and a plug-and-play dynamic customer experience orchestration solution.
  • PLM: Productboard launched new capabilities that allow businesses of any size to increase productivity, and collaborate better across the organization.

Spotlight on AI

  • ClearML released ClearGPT, an enterprise-grade generative AI platform that enables enterprises to deploy and experience state-of-the-art LLMs, securely and at scale. 
  • Cvent launched its AI Writing Assistant, which leverages the power of generative AI to streamline the content creation process, helping event professionals and marketers produce on-brand, engaging event content in a fraction of the time.

Acquisitions

  • CONTENT CREATION: Shutterstock announced that it entered into a definitive agreement to acquire GIPHY, Inc. from Meta Platforms, Inc.
05/19/2023: New Tools in DMP, Advertising, EDM, CX, Business Management, Web Design, Personalization, Integrations, Targeting, Influencer, Security, and Email

New Products

  • DMP: Census launched Audience Hub, enabling marketing and business teams to now activate first-party data, build dynamic audience segments, and personalize messaging with an entire suite of customer engagement tools built on Snowflake.

  • ADVERTISING: Wurl introduced ContentDiscovery, a machine learning-powered advertising platform for streamers and content publishers to acquire viewers and scale profitably across channels.
  • EDM: Pyte announced SecureMatch, a data collaboration solution that allows full computation on encrypted customer data without the need for decryption at any point in the data lifecycle. 
  • CX: Precisely announced EngageOne RapidCX, a customer communication management software platform, purpose-built for companies operating in data-intensive, highly regulated industries.
  • BUSINESS MANAGEMENT: Sitehues Media announced AccelerateHub, a revolutionary all-in-one business management and marketing software designed to streamline business operations and drive growth.
  • WEB DESIGN: Limecube announced its cutting-edge AI website builder, designed to generate customized websites in just 60 seconds.
  • PERSONALIZATION: Persado launched Dynamic Motivation, a marketing solution that generates words and phrases that are personalized in real time for every online shopper.
  • INTEGRATIONS: Boomi announced Boomi AI, a simplified user experience that harnesses generative AI to connect and integrate applications, data, processes, people, and things across organizations.
  • TARGETING: Dotdash Meredith launched D/Cipher, a groundbreaking ad targeting tool that makes intent-based targeting at scale a reality, without cookies.
  • INFLUENCER: GRIN announced its Creator Discovery Suite, a creator discovery platform that offers a powerful combination of active and passive discovery solutions, so brands can implement a combination of recruitment strategies, simultaneously, using a single platform.
  • INTEGRATIONS: Elastic Path launched Composer, a commerce intelligent Integration Platform-as-a-Service (iPaaS) that makes it faster, easier, and less expensive to build, launch, host, and manage a multi-vendor commerce solution.
  • SECURITY: 1Password launched Passage, a standalone authentication solution that enables businesses to easily implement passkeys for apps and websites.
  • EMAIL: Yotpo announced an email marketing solution designed to help eCommerce brands increase customer retention and drive more sales from repeat customers.

Product Updates

  • EMAIL: Stensul announced new Gen AI features to help users create better content more efficiently, including a Subject Line, Preheader Text, and Title Generator, a Writing Style Changer, and a CTA Text Generator.

  • AUDIENCE SEGMENTATION: Braze launched new productivity features designed to enable marketers to quickly unlock greater efficiency at scale with fewer resources. 
  • AUTOMATION: ActiveCampaign announced the beta release of ActiveCampaign AI, which is available in its email designer and will provide customers with in-context content generation while building out their emails.
  • RETAIL: Evocalize announced the addition of Generative AI Ad Copy to EVOLVE — its cutting-edge suite of intelligent marketing capabilities.
  • PRODUCTIVITY: Guru announced Answers, a generative AI enhancement that will enable teams to search across their company’s apps and access information instantly. 
  • ADVERTISING: Seedtag launched a new generative AI capability that gives brands and agencies the capacity to build tailored creative based on the context of the surrounding page-level content. 
  • AUTOMATION: LXRInsights announced the launch of two features: ChatGPT feature and one-click integrations with Shopify, BigCommerce, and WooCommerce.

Acquisitions

  • EDM: Qlik announced it has closed its acquisition of Talend, expanding the company’s best-in-class capabilities for modern enterprises to access, transform, trust, analyze, and take action with data.
  • CX: TINT announced the acquisition of Vesta, the online brand community platform, that will help empower marketers to build and harness the power of their audience.
05/12/2023: New Tools in AI, Podcasting, Advertising, Productivity, Analytics, Automation and Email

New Products

  • PODCASTING: Supermix launched an AI scaling platform for podcast content creators that harnesses artificial intelligence to help podcast creators quickly scale and promote their content and expose them to a wider audience.

  • ADVERTISING: Picsart launched Adpilot, a platform that empowers businesses to create on-brand ads quickly and easily with AI.
  • PRODUCTIVITY: Typeform launched Formless, an AI form builder that can build a form in minutes and aggregate data based on a brief description. 
  • ANALYTICS: Forsta announced Forsta Studio Canvas, an advanced visualization and data storytelling solution integrated within the Forsta Human Experience Platform.
  • ADVERTISING: PubMatic launched Activate, an end-to-end supply path optimization solution that allows buyers to execute non-bidded direct deals on PubMatic’s programmatic platform, accessing premium video and CTV inventory at scale.
  • ADVERTISING: Compulse launched Compulse Performance TV, a smarter way to buy, manage, optimize, and measure over-the-top campaigns across all device types.
  • AUTOMATION: Enji launched a marketing strategy and implementation platform for small businesses and creative entrepreneurs.
  • PRODUCTIVITY: Agent CRM launched ScheduleBot, an intelligent scheduling assistant specifically designed to help businesses streamline their appointment scheduling process while reducing scheduling conflicts and increasing efficiency.
  • EMAIL: DemandScience launched ReplyForce, the company’s free, easy-to-use email tool designed to accelerate growth for small and mid-sized businesses.

Product Updates

  • CONTENT CREATION: iSpring Solutions announced a new Rapid Character Builder feature, that allows users to build their own illustrated characters that match brand identity, reflect the rich diversity of the world, and resonate more with learners. 

  • AUTOMATION: Bloom Intelligence announced new cutting-edge features, including AI-generated responses, AI response template rephrasing, qualitative AI guest review summaries, and automated response templates, that will offer unprecedented support for restaurants in managing their online reputation and guest engagement.
  • PRODUCTIVITY: Airtable introduced new AI features that will make Airtable the easiest and fastest way to deploy AI-powered applications across the enterprise.
  • RETAIL: SproutLoud announced the expansion of the platform’s organic social media capabilities, which make it easy for a brand’s local business partners to automate the use of brand-curated content and measure customer engagement.
  • PARTNER MARKETING: Chatmeter announced its expanded suite of generative AI tools that allow multi-location brands to dramatically decrease the time it takes to respond to customer reviews and draft engaging social media posts.
  • PODCASTING: Boomcaster announced the launch of version two of their cloud-based recording platform with new features that ensure users never lose a recording and that your podcast interviews are of the highest quality.
  • TARGETING: SAS introduced new enhancements to SAS Customer Intelligence 360 providing direct cloud data integrations and new audience targeting and management capabilities to help marketers effectively define and manage audiences, simplify audience and segment creation, speed time-to-market for customer engagement, and facilitate privacy compliance while lowering data storage and movement costs.
  • CUSTOMER ENGAGEMENT: Factoreal announced four new AI powered email marketing features to its platform that give marketers the ability to create uniquely personalized and compelling email campaigns with just a few clicks.

Spotlight on AI

  • ClickUp announced ClickUp AI, a transformative AI solution that delivers a purpose-built experience designed to take the guesswork out of leveraging AI for work across every role. 

  • Tray.io unveiled Tray Merlin AI, a new natural language automation capability in the Tray platform that instantly transforms large language model (LLM) outputs into complete business processes.

Acquisitions

  • PLM: 1WorldSync has acquired atrify, reuniting two major players in the product content management space.

05/05/2023: New Tools in Enterprise Data Management, Conversational Marketing, Customer Journey, Text Tools and Services, Business Management, Audience Segmentation, Intent & Targeting, Customer Engagement, Integrations, HR, Budgeting & Finance, Advertising, Video Creation, and AI

New Products

  • EDM: Datadog announced Data Streams Monitoring, a tool that automatically visualizes all interdependencies and key health metrics across all streaming data pipelines to help organizations prevent and troubleshoot latency and downtime.

  • CONVERSATIONAL MARKETING: LivePerson announced the debut of Bella AI, an AI assistant platform that anyone can use to create their own AI in minutes — for their business, their own personal use, or whatever they need.
  • CUSTOMER JOURNEY: Flywheel Software launched Maestro, a customer journey builder built for the modern data stack.
  • TEXT TOOLS: Agora launched Agora’s Real-Time Transcription solution, providing developers with the fastest, most accurate, and affordable automated transcription, and subtitling capabilities that can be easily integrated into any app or service.
  • BUSINESS MANAGEMENT: WalkMe announced WalkMe Discovery, a tool that automatically detects all the web-based apps a company is running, who is using what software, and whether they’re using it as intended.
  • INTELLIGENCE: Numerator launched SecureMeasure, a solution that allows you to match your CRM data to America’s largest, most representative, single-sourced and unbiased consumer panel to quantify your marketing ROI.
  • CUSTOMER ENGAGEMENT: JRNI announced its Intelligent Customer Engagement Platform, an enterprise solution to seamlessly integrate best-in-class applications for Event Management, Appointment Scheduling, and Queuing/Lobby Management.
  • INTEGRATIONS: Appy Pie launched Appy Pie Connect, an AI-powered integration platform that allows businesses to use AI automation to automate their tasks and streamline their processes. 
  • HR: Recruitics unveiled Fusion, an end-to-end talent conversion, engagement, and screening platform.
  • BUDGETING: Aggua launched Aggua Data Cost Management, a solution that allows teams to comprehend and take action on computing costs and storage expenses thanks to the unique ability to manage and report on granular data prices.
  • ADVERTISING: Hightouch launched Match Booster, an easy, efficient way to enrich customer data and drive up audience match rates across advertising platforms.
  • VIDEO CREATION: Connatix launched its video content creation suite – an expansive set of tools to help publishers create new video content, elevate storytelling, grow video inventory, and better engage with consumers.

Product Updates

  • ADVERTISING: AdRoll announced its new automation builder tool that enables digital marketers of all skill levels to seamlessly launch and run social ads, display ads, and email from a single interface.

  • CDP: Zeta Global announced generative AI capabilities that are natively integrated into the Zeta Marketing Platform, putting the power of AI directly into marketers’ hands to solve their most critical business questions and go-to-market strategies.
  • WEB ANALYTICS: Mixpanel introduced Marketing Analytics, expanding its focus beyond product teams to bring the power of event-based analytics to marketers.
  • EDM: Oracle announced innovations to Oracle Autonomous Data Warehouse, providing native multicloud capabilities and open standard-based data sharing across databases, simplifying data integration and analysis with a low-code based tool.
  • CMS: Contentful launched new product features, capabilities, and integrations aimed at empowering teams to more easily connect and collaborate to build digital experiences at scale.

Spotlight on AI

  • Jasper launched Jasper Brand Voice, a new product offering designed to make generative AI outputs less generic and more aligned with a brand’s identity.

     
  • Nova announced Brandguard and BrandGPT, your brand’s representative for your partners, marketing staff, or customers. 

Acquisitions

  • SM MARKETING: Audiense announced the acquisition of Tweet Binder, a Twitter analytics tool for agencies and marketers.

  • ANALYTICS: data.world announced the acquisition of the Mighty Canary technology and its incorporation into a new DataOps application. 
04/28/2023: New Tools in MOps, Web Development, Security, Social Media Monitoring, Conversational Marketing, Enterprise Data Management, Marketing Automation, DAM/PIM, Productivity & Workflow, Customer Engagement, and AI

New Products

  • MOps: Affinity launched Comet, a powerful intelligence platform that uses consumer purchase signals as the definitive source of truth for marketing outcomes.

  • WEB DEVELOPMENT: Appy Pie introduced their AI Website Builder that allows users to simply input their website requirements using voice or text commands.
  • SECURITY: Trellix launched the Trellix Endpoint Security Suite, empowering Security Operations Center analysts with superior visibility and control.
  • SM MONITORING: Dash Hudson launched its Social Listening solution that allows you to surface visual trends, see competitors’ strategies, measure audience and UGC sentiment, and create easy-to-use reports for your brand, product, or campaign.
  • CONVERSATIONAL: Moveworks announced Creator Studio, a no-code, generative AI platform for building any conversational AI use case in minutes.
  • WEB DEVELOPMENT: Astera Software launched API Management, a no-code, automated, unified platform for complete API lifecycle management and integrations.
  • EDM: SaaS Alerts released Unify, providing unparalleled visibility into the security blindspot between cloud-based SaaS applications and end-user devices.
  • AUTOMATION: Yellow.ai launched its Dynamic Automation Platform that enables enterprises to automate customer and employee experiences at scale.
  • DAM/PIM: Image Relay launched Marketing Delivery, a solution that combines DAM and PIM capabilities to enable organizations to organize, connect, manage, and distribute all digital assets and product information quickly, easily, and accurately.
  • AUTOMATION: Bardeen.ai launched its AI-driven, no-code automation platform that enables users to automate complex tasks with ease.
  • SM MONITORING: YouScan launched Insights Copilot, a social listening assistant that allows customers to effortlessly and instantaneously gain valuable insights from millions of online conversations.
  • PRODUCTIVITY: Box launched Box Canvas, its virtual whiteboarding and visual collaboration tool built natively into Box.
  • CUSTOMER ENGAGEMENT: Ortto launched Talk, a next-generation chat solution that allows businesses to speak to their customers across multiple channels through a single interface.

Product Updates

  • CONTENT CREATION: Sendsteps launched an innovative new AI feature to its presentation software that allows you to add interactive elements throughout the presentation, ensuring your audience stays engaged and enables them to respond in real time.

  • SM MONITORING: StatSocial expanded its consumer insights and measurement capabilities with the addition of TikTok across its social audience insights platform.
  • ENGAGEMENT: LivePerson launched its upgraded Conversational Cloud platform, now with trustworthy Generative AI and Large Language Model capabilities.
  • CDP: Lytics announced Generative AI-powered capabilities-Lytics Audience Generator and Lytics Schema Copilot, both enable brands to streamline their data operations by making it faster to tap first-party data to inform their marketing campaigns.
  • TRAINING: iSpring Solutions released a new integration module to the iSpring Learn LMS platform, allowing companies to synchronize employee data between iSpring Learn and Salesforce automatically.
  • CMS: Sitecore released new component capabilities in its cloud native, modern CMS, XM Cloud, which will empower brands to deliver seamless and personalized customer experiences across all digital touchpoints.

Spotlight on AI

  • WriteSonic launched its content generation platform where users can simply input their desired keywords and parameters, and WriteSonic’s AI algorithms will generate high-quality content like, blog posts, press releases, social media posts, email templates, and more, in a matter of minutes.

Acquisitions

  • HR: Zoom announced the acquisition of Workvivo to extend Zoom’s platform and offer its customers new ways to keep employees informed, engaged, and connected.

  • CUSTOMER JOURNEY: Stirista announced its acquisition of Customer Portfolios, a strategic lifecycle marketing provider that will enable Stirista to enhance its customer acquisition marketing solutions.

  • EDM: BMC announced the acquisition of Model9 Software, a mainframe cloud data management software company that delivers innovation to companies looking for a fast, smooth, and low-risk path to the cloud for data management, data protection, and data analytics.
04/21/2023: New Tools in Customer Engagement, Text Tools and Services, Social Media Marketing, Web Development, Enterprise Data Management, and AI

New Products

  • TEXT TOOLS: VIQ Solutions announced CapturePro™ Mobile, a solution that turns a smartphone or tablet into a secure audio and video recording device that simplifies the process to obtain high-quality, speech-to-text documents within minutes.

  • CUSTOMER ENGAGEMENT: Fooji launched Crowdsail, the subscription-based platform for brands to easily and confidently interact with their fans and deliver personalized gifts through social networks.
  • SM MARKETING: GetGenius launched getgenius.ai, an AI-driven social media marketing platform that takes content creation, scheduling, and monitoring to the next level.
  • WEB DEVELOPMENT: Hocoos launched their AI website builder that can create personalized websites in minutes, with no coding knowledge required from the user.
  • EDM: FullContact announced the launch of FullContact Identity Streme, a flexible and encrypted environment that ingests, obfuscates, and stores data. 

Product Updates

  • DAM: Adobe expanded Frame.io’s video collaboration platform to include photos and PDF documents.

  • VIDEO CREATION: Adobe announced AI-powered text-based video editing and automated color tone-mapping capabilities to Premiere Pro.
  • CONTACT CENTER: CallRail added Premium Conversation Intelligence to their Call Tracking solution, introducing AI-generated call summaries and call sentiment analysis.
  • EMAIL CREATION: BEE announced the integration of an OpenAI-powered assistant into BEE Pro that serves as a personal writing assistant designed to help email marketers do more with less.
  • ADVERTISING: Simpli.fi announced its brand transformation from a DSP+ solution provider into an Advertising Success Platform – built to deliver the most relevant connections for advertisers and to drive efficiencies across advertising procurement workflows.
  • EMAIL PLATFORMS: GetResponse announced the enhancement of its AI/ML capabilities with the launch of their AI Email Generator.
  • VIDEO: Wistia announced new video creation capabilities including seamless video recording, which rounds out the platform for marketers to easily create, host, market, and measure their videos all in one place.
  • WEB DEVELOPMENT: Parabola announced new AI steps that leverage GPT’s power of interpretation.
  • ADVERTISING: AcuityAds announced that it has rebranded to illumin, reflecting their mission to illuminate the path for brands to connect with their customers through the power of data-driven advertising.
  • WEB PERFORMANCE: Datadog announced Application Vulnerability Management, expanding their application security capabilities by automatically uncovering and prioritizing the most important vulnerabilities in open-source libraries.
  • MARKET RESEARCH: Pulse Insights launched AI Tuner, a plug and play feedback module for all AI applications that allows for seamless deployment, integration, and optimization of AI models and the applications they power. 
  • CONVERSATIONAL MARKETING: Attentive announced the next generation of Concierge, now with AI, Attentive Concierge™ can deliver hyper-relevant and contextual responses to customer prompts in a matter of seconds vs. minutes.

Spotlight on AI

  • Constant Contact launched their AI Content Generator that allows customers to automate the copy drafting process for email, text and social media campaigns.

  • Hootsuite announced OwlyWriter AI, its AI-powered content generator that requires very little information to generate post ideas and captions that are tailored to social.

  • Unbounce announced Smart Copy, an AI tool for generating relevant ad copy for multiple platforms simply by inserting a URL from a website.

Acquisitions

  • AUTOMATION: XFactor.io announced the acquisition of DecisionLink, the secure, SaaS-based customer value management solutions company, that together will deliver the most comprehensive suite of go-to-market solutions.

  • ANALYTICS: TimeXtender announced that it has acquired BI Builders, a data automation software company, that will give TimeXtender the ability to support customers and users with a more comprehensive data automation solution.
  • SM ENGAGEMENT: Nextiva announced its acquisition of Simplify360, an AI customer experience platform that uses AI and automation to enable 5,000+ global businesses to seamlessly deliver world class customer support across multiple channels.
04/14/2023: New Tools in PR, AI, Contact Center Systems, Photography, and Productivity

New Products

  • PR: Muck Rack announced the beta launch of PressPal.ai, a new AI-powered tool that helps quickly draft a press release based on a brief description and surfaces a list of journalists to target based on the press release content.

  • AI: Chooch unveiled ImageChat, an innovative solution that enables enterprise customers and strategic partners to generate hyper-detailed computer vision models using text prompts.

  • AI: Jaeves launched as an AI content creation tool designed to simplify and speed up the content creation process by producing accurate and engaging copy for a variety of formats such as articles, sales copy, social media ads, and product descriptions.

  • CONTACT CENTER: Tethr announced Tethr Live, a real-time conversation analytics solution that brings insights from the Tethr platform to customer conversations as they occur with agent assist prompts that help contact center representatives steer conversations toward faster, easier resolution.

  • PHOTOGRAPHY: Aftershoot announced the public release of EDITS, a smart editing assistant that works by adjusting the commonly used sliders used by photographers during editing in Lightroom.

  • PRODUCTIVITY: Hubilo announced the launch of its new Webinar+ product, helping users create an engaging webinar experience with robust engagement tools and analytics all-in-one.

Product Updates

  • SM MANAGEMENT: Sprout Social launched a series of new AI features across its platform that combines the power of Sprout’s proprietary machine learning (ML) and deep automation capabilities with OpenAI’s GPT model.

  • VIDEO CREATION: FlexClip recently launched a team collaboration feature that is designed to streamline the video creation process for teams and foster collaboration.

  • EMAIL CREATION: Exclaimer launched an enhanced solution for Google Workspace customers, offering updated features for the centralized management and application of email signatures.

  • MOps: TapClicks announced the integration of ChatGPT, the leading AI-powered technology developed by AI company OpenAI.

  • WEB OPTIMIZATION: UserTesting announced updates to the UserTesting® Human Insight Platform with new features that include friction detection powered by machine learning, and Microsoft Teams integration for easier sharing of video feedback directly from the UserTesting platform to Microsoft Teams.

Acquisitions

  • AI: VideoVerse announced its acquisition of Reely.ai, a prominent Esports AI-Powered content creation and social media distribution company that will help enhance VideoVerse’s existing capabilities and better serve its customers in the gaming and esports sectors.

  • INFLUENCER: BrandChamp announced the acquisition of CrewFire, a popular ambassador marketing software that will help BrandChamp enhance their own platform capabilities.

04/07/2023: New Tools in Productivity, Video Distribution, Conversational Marketing, AI, and Digital Experience

New Products

  • PRODUCTIVITY: Web.com launched MySchedulr, a new online appointment scheduling platform that streamlines the process for customers to book more business with less hassle.

  • VIDEO DISTRIBUTION: Synamedia unveiled Quortex Link, a pay-as-you-use, self-service multi-tenant SaaS platform for video distribution.

  • CONVERSATIONAL: Ivy.ai announced IvyQuantum™, the first generative chatbot powered entirely by organization-specific data.

  • AI: VanceAI released VanceAI Art Generator, an AI text-to-image generator that is able to understand text and then create corresponding artworks.

  • DX: DynamicWeb announced the new DynamicWeb 10 Composable Commerce Suite, which can be deployed as a composable suite or best-of-breed solution, using either the ready-made components offered by DynamicWeb or using third-party technologies catering specifically to your business requirements.

Product Updates

  • AUTOMATION: Bloom Intelligence released two powerful new reputation management features, Online Review Response Automation and AI-Suggested Responses, both of which will significantly enhance reputation management efforts while saving time and increasing revenue.

  • CONTACT CENTER: Aircall announced new AI features that provide transcription capabilities for sales and support teams looking to increase performance and productivity.

  • EMAIL: Litmus announced new Dark Mode Coding Experience and Visual Impairment Filters to provide a more inclusive, accessible email experience for all users.

  • APP DEVELOPMENT: Appy Pie introduced blue tick verification that allows users to verify their accounts, adding an extra layer of authenticity and credibility. 

  • CDP: mParticle introduced new capabilities to scale the way teams execute their first-party data strategy, empowering companies choosing cloud data warehouses as a central component of their data fabric.

  • RETAIL: Oro announced OroCommerce 5.1, the latest update of their powerful, purpose-built B2B eCommerce platform, designed to give larger brands even more control over their multi-website, multi-brand and multi-vendor businesses and further improve customer experience with more outstanding self-serve features.

Acquisitions

  • WEB OPTIMIZATION: UserTesting and UserZoom announced their merger, and combined creates the most comprehensive end-to-end solution for experience research, designed to give companies the continuous insights and direct feedback they need to build products and experiences that customers love.

  • TRAINING: Docebo announced it has acquired PeerBoard, a plug and play community-as-a-service platform that will help expand Docebo’s external training offering and enhance the Company’s social learning capabilities.

  • TARGETING: Anteriad announced they have acquired BNZSA, an international-focused B2B demand generation solutions provider, that together will deliver a robust value proposition and service offering for clients across the B2B demand generation funnel.

03/31/2023: New Tools in Customer Service, Payments, SMS Marketing, Social Media Marketing, Advertising, AI, Sales Enablement, Podcasting, Campaign Management, and Retail

New Products

  • CUSTOMER SERVICE: Market Logic Software announced DeepSights™, an AI Assistant trained to answer business questions about market research and intelligence.

  • PAYMENTS: SubscriptionFlow launched its subscription management platform that is equipped with a comprehensive suite of tools for automated billing and payment processing, detailed analytics and reporting, and AI-powered revenue management.

  • SMS MARKETING: Weave announced Bulk Texting, giving businesses the ability to send a single text to hundreds of their customers at once, while curating recipient lists and dynamic fields to deliver customized content.

  • SM MARKETING: Nuelink launched as a social media scheduling and automation tool that allows users to schedule months of social content in minutes as well as analyze their performance so they can leverage the channels to the maximum.

  • ADVERTISING: Instreamatic launched Contextual Audio Ads, a solution that offers advertisers unlimited capacity to dynamically generate fully-customized creative content that is relevant to the listener’s specific context and environment.

  • AI: Squirro launched an enterprise-ready Generative AI solution, which brings all the benefits of GenAI to enterprises.

  • ADVERTISING: Reveal Mobile announced a new out of home campaign measurement solution that shows incrementality for audiences exposed to an OOH ad while the campaign is still running.

  • SALES ENABLEMENT: RingCentral launched RingSense, an AI platform that brings the power of conversation intelligence to business communications and collaboration.

  • PODCASTING: ellipsis Podcasts launched an innovative Personalized Podcasts platform that offers a unique personalized podcast experience that is tailored to each individual listener.

  • CAMPAIGN MANAGEMENT: INCRMNTAL launched Autonomous, its new platform driving the next evolution in marketing measurement that allows brands to view where they gained or lost incremental value across any channel, online and offline, without the need for user identifiers or experiments to test which activities are best performing.

  • RETAIL: BrandMuscle introduced its new AI solution that improves channel marketing results by drafting on-brand copy, automating tasks, and enhancing campaigns.

Product Updates

  • RETAIL: Kibo announced two new product updates, including Extensible Order Routing, which gives businesses the ability to extend custom attributes without needing IT or vendor help, and Substitutions, which gives businesses the ability to substitute one product for another during the fulfillment process.
  • SALES OPS: Qualified launched Qualified GPT, a new set of Generative AI product capabilities within Qualified that are designed to help revenue teams have faster, smarter, higher-converting engagements with their most important website visitors.

  • VIDEO CREATION: Brid.TV announced the addition of the Yield Optimization Engine, a set of monetization boosters for publishers looking to increase ad revenue.

  • PRODUCTIVITY: Asana announced new features and integrations to help organizations harness Collaborative Intelligence and drive organizational efficiency and agility.

  • VIDEO CREATION: Animaker rolled out Animaker Subtitles, an AI-powered auto subtitle generator that supports subtitle generation in a maximum number of accents, dialects, and languages, thereby helping users reach their goals better.

  • CDP: mParticle introduced new capabilities to scale the way teams execute their first-party data strategy, empowering companies choosing cloud data warehouses as a central component of their data fabric.

  • NONPROFIT EVENTS: Blackbaud announced Good Move™, a new expansive feature for Blackbaud TeamRaiser® that is designed to help charitable organizations energize their constituents and raise more with a mobile-first gamified activity-tracking and peer-to-peer fundraising experience.

  • ABM: Folloze announced enhancements to the Folloze BX platform, allowing enterprise marketers to be able to leverage Folloze’s persistent identity matching to create the richest picture of an individual buyer and their needs, using the combination of known and unknown identity insights and behavioral data all in one.

  • SM MONITORING: Converseon released the latest version of Conversus with breakthrough capabilities for NLP and text analysis, including the integration of large language models and fine tuned task specific models built with GPT assistance.
  • CONTACT CENTER: Upstream Works announced Upstream Works Desktop 6.0, which features optimized AI and bot management capabilities, performance dashboards, enhanced digital and video engagements with Webex by Cisco, and platform expansion with Upstream Works on Cisco Webex Contact Center. 

Acquisitions

  • CONTACT CENTER: Cyara announced its acquisition of global communication testing company Spearline, expanding Cyara’s global in-country dialing and WebRTC testing and monitoring capabilities.
03/24/2023: New Tools in Customer Engagement, Mobile Marketing, Email Platforms, Conversational Marketing, Analytics, Lead Generation, Marketing Resource Management, Web Development, Social Media Monitoring and Identity Resolution

New Products

  • CUSTOMER ENGAGEMENT: Intense Technologies launched UniServe Reach, a digital customer engagement platform that provides businesses with the ability to create, execute, and manage complex marketing campaigns across multiple channels.
  • MOBILE MARKETING: Adjust unveiled Pulse, a monitoring and alerting solution that empowers marketers with essential insights to know when to optimize their mobile campaign performance.
  • EMAIL PLATFORMS: GMass announced the launch of The Reply Project, an email response tool that helps users respond to emails 10x faster than before.
  • CONVERSATIONAL MARKETING: Botpress launched a chatbot builder powered by AI that helps users to quickly build intelligent personal assistants, teaching bots, coding copilots, and more.
  • ANALYTICS: AnswerRocket launched Max, a conversational AI assistant designed to help businesses explore, analyze, and uncover insights from their data.
  • CONVERSATIONAL MARKETING: Verneek announced One Quin, a Consumer Experience AI platform that provides enterprises with one holistic consumer-facing AI solution to accurately answer personalized questions through voice activation or text.
  • LEAD GEN: Terminus launched Prospect Engine, a new data solution to uncover previously unknown, high-quality accounts and contacts showing in-market buying signals.
  • MARKETING RESOURCE MANAGEMENT: Adobe announced Adobe Express for Enterprise, a universal creative tool enabling anyone in the enterprise to easily create, share and collaboratively review on-brand content.
  • WEB DEVELOPMENT: Infomaniak launched Site Creator, a website builder that requires no technical expertise.
  • ANALYTICS: DemandLab released Insentric, a marketing intelligence platform that accurately measures and confidently proves marketing's impact on B2B revenue. 
  • SM MONITORING: SureCritic launched Social Campaigns, a new product that simplifies social media management for businesses.
  • IDENTITY RESOLUTION: Ping Identity announced PingOne Neo™, a multi-standards decentralized identity management solution that gives control of identity data back to your users.

Product Updates

  • ANALYTICS: Tellius announced Copilot, a new set of GPT-integrated product enhancements that leverage OpenAI’s large language models. 
  • PRODUCTIVITY: Kanban Tool launched its AI Assistant, a new feature that helps users work more efficiently, stay ahead of the curve, and achieve their project goals.
  • SM NETWORK: LinkedIn rolled out new features to help B2B marketers schedule content without a 3rd-party tool and host live audio events on the platform.
  • WEB PERFORMANCE: Opera announced new AI features including contextual AI prompts and a sidebar integration of popular GPT-based services ChatGPT and ChatSonic.
  • WEB DEVELOPMENT: Stensul announced the addition of a Landing Page Builder to its creation platform, that utilizes templates and predefined, no-code modules that allow non-technical users to easily and confidently create landing pages. 
  • ANALYTICS: Amplitude announced an expanded suite of product features for its experimentation offering, Amplitude Experiment, including Experiment Groups, Formula Metrics, Controlled-experiment Using Pre-existing Data (CUPED), and a Data Quality Checklist.
  • ANALYTICS: DataRobot announced the newest version of the DataRobot AI Platform, along with deeper partner integrations, AI Accelerators, and redesigned service offerings.
  • CX: InMoment announced its new Smart Summary Generator technology that uses OpenAI to transform hundreds of pieces of individual and discrete feedback into easily consumable short, structured paragraphs to surface the most important topics and trends to help organizations take immediate action on their customer feedback. 
  • AI: Tome announced a new document-to-presentation feature powered by GPT-4 that enables users to take an existing text-based document and instantly transform it into a synthesized, AI-generated presentation, story, or narrative. 
  • EMAIL: Front announced new generative AI features using ChatGPT’s API that are fully integrated within its platform, including Compose with AI, for quicker higher-quality responses, and Summarize with AI, for summarizing long conversations.
  • AUTOMATION: Bloomreach announced a new feature that gives marketers the ability to experiment with personalized recommendations on their website through an easy-to-use visual editor and template blocks that require no coding.
  • INFLUENCER: affable.ai launched a new content approval feature to help brands streamline the content collaboration process with influencers.

Acquisitions

  • CX: Vendasta announced that it has acquired Broadly, a company that offers a customer engagement platform for small and medium-sized businesses.
03/17/2023: New Tools in Marketing Automation, Customer Service, Mobile Marketing, Conversational Marketing, and Advertising

New Products

  • MARKETING AUTOMATION: Wishpond announced the launch of Propel IQ, an all-in-one marketing and sales solution designed to help businesses conveniently manage all their marketing needs in an easy-to-use solution.
  • CUSTOMER SERVICE: Factoreal announced Agent App, an app that provides powerful chat routing capabilities to satisfy business routing needs, ensuring visitor chats are always directed to suitable agents, leading to an improved customer service experience.
  • MOBILE MARKETING: Sendbird announced Sendbird Notifications, a low-code, API-based solution that enables product managers and marketers to customize and launch a persistent in-app notifications experience in minutes, delivering 2X the conversion at half the cost of SMS.
  • CONVERSATIONAL MARKETING: Juji announced its new generative AI tool that enables any organization to rapidly generate custom AI chatbots with no code or additional IT resources.
  • ADVERTISING: AppsFlyer announced the launch of ROI360, a comprehensive return-on-investment (ROI) measurement suite that provides a unified platform for both cost aggregation and revenue measurement. 

Product Updates

  • ADVERTISING: Choozle announced the launch of its new Campaign Manager with improved ad buying capabilities, real-time optimization resources and expanded in-platform reporting.
  • CUSTOMER ENGAGEMENT: ZineOne announced its official rebrand to Session AI, representing an important evolution of ZineOne and reflects the company’s focus on in-session marketing and privacy-forward ecommerce solutions.
  • VIDEO CREATION: Screencast-O-Matic has completed its rebrand to ScreenPal, in response to company growth, product expansion, and a renewed commitment to its corporate vision, making video creation and sharing easy and accessible to all.
  • ADVERTISING: Firefly announced the release of its OOH retargeting capabilities by partnering with Connected Media Ad-Tech vendor, Blue Bite.
  • WEB DEVELOPMENT: Appy Pie announced the launch of its new AI Text to Image Generator feature that allows users to create eye-catching images for social media, blogs, and other marketing channels with just a few clicks.
  • EVENTS: Eventbase launched its advanced new personalization feature that lets event organizers delight attendees by crafting the perfect personalized and highly-branded first screen in their Eventbase-powered mobile event app.
  • CDP: Lytics launched Lytics Reports, a powerful tool to visualize and gain critical insights from data in the Lytics CDP.
  • CI: Spot Trender announced its new AI features that use natural language processing to quickly summarize open-ended answers, sentiment analysis to provide deeper insights into customer responses, and automatically scans business data to generate actionable insights.
  • SECURITY: Perception Point announced that it has added Browser-Centric Data Loss Prevention (DLP) capabilities to its Advanced Browser Security extension.

Acquisitions

  • CRM: Splio announced the acquisition of Tinyclues, the SaaS predictive marketing provider based on deep learning AI, that together will enable brands to easily orchestrate large-scale, hyper-personalized marketing plans.
  • ADVERTISING: Simpli.fi announced the acquisition of Bidtellect, a contextual and native demand-side platform (DSP) that together will provide customers with access to a full omnichannel suite of solutions through a single platform.
03/10/2023: New Tools in Advertising, Brand Management, Conversational Marketing, Web Development, Audience Segmentation, Social Media Monitoring, Analytics, and AI

New Products

  • ADVERTISING: Mitgo launched Takeads, a privacy-first native advertising platform that utilizes native ad formats and contextual relevance to reach customers without revealing personal information.
  • BRAND MANAGEMENT: Ethos launched as a brand empowerment platform that makes it easy to create a beautiful and organized digital Brand Guideline that becomes the single source of truth for a company’s brand content. 
  • CONVERSATIONAL MARKETING: Sceyt introduced In-App Chat API, a messaging platform that enables developers to integrate full-featured chat functionality into their applications effortlessly.
  • WEB DEVELOPMENT: Anvil announced Anvil X, a platform designed to help organizations using Salesforce’s Tableau software turn their dashboards into applications.
  • AUDIENCE SEGMENTATION: Tunnl launched their new audience intelligence platform that offers a singular, cloud-based access point to all of Tunnl’s audiences, insights, planning, and measurement tools.
  • SM MONITORING: BrandBastion launched BrandBastion Lite, an AI-driven platform that automates comment moderation and sentiment analysis, enabling social media marketers to manage conversations much faster and more efficiently.
  • ANALYTICS: ThoughtSpot announced the launch of ThoughtSpot Sage, a new search experience that gives organizations the ability to use natural language to safely and securely explore, interact, and interrogate data, automatically generate narratives to explain insights, and augment data modeling through AI-created descriptions and synonyms to quickly prepare data for search.
  • AI: Grammarly unveiled GrammarlyGO, a new generative AI product that accelerates productivity where people write, enabling people and businesses to unlock their potential, save time, and get more done—while prioritizing trust, security, and authenticity.

Product Updates

  • CRM: HubSpot announced the launch of two new AI-powered tools, content assistant and ChatSpot.ai, to help its customers save time while creating better connections with their audiences.
  • RETAIL: Evocalize announced the launch of EVOLVE, a new artificial intelligence layer applied to its Collaborative Marketing Platform designed for franchises to save time, maximize efficiency, and improve ROI on local digital marketing initiatives.
  • EDM: LiveRamp introduced a new module for privacy-safe, multi-party collaboration to unlock cross-screen measurement, giving customers exclusive access to more partner datasets so all parties can increase revenue and enhance customer experiences while maintaining control over their data.
  • PRIVACY: DataGrail launched a new Privacy Dashboard that provides actionable recommendations to improve privacy management in an ongoing and scalable way.
  • PODCASTING: CoHost announced the launch of its innovative B2B Analytics, a powerful new feature designed to help B2B brands and agencies uncover which companies are listening to their podcast. 
  • AR: Nextech AR announced that it has rebranded to Nextech3D.ai, to better reflect its current technology and business. 
  • CDP: Zeta Global introduced new Zeta Marketing Platform innovations that provide enterprise companies with powerful AI-enabled capabilities that deliver more predictable results from marketing investments, and includes True Omnichannel Forecasting, Enhanced Propensity Scoring, and No-code Data Warehouse Mapping.
  • DAM: Acquia announced new integrations for its digital asset management platform, giving customers more control over brand consistency, extend the value of content and data created in other systems, and help marketers and content creators become more productive.
  • PRODUCTIVITY: Engageware launched Peer Analytics, an appointment-scheduling analytics feature engineered to provide Engageware’s bank and credit union customers benchmarking abilities against similar-sized financial institutions.
  • EVENTS: MeetingPulse announced the launch of platform templates, designed to provide quick-start solutions for MeetingPulse’s most popular use cases for enterprise, human resources, IT, and event teams.
  • EDM: SAP announced the next generation of its data management portfolio, now called the SAP® Datasphere, which gives customers easy access to business-ready data across the data landscape. 
  • PRODUCTIVITY: Freehand by InVision announced the release of the Intelligent Canvas, helping cross-functional teams unlock productivity by adding never-before-seen automation to the canvas — saving teams valuable time on every task they do.

Acquisitions

  • MOBILE MARKETING: Jitterbit announced it has acquired Zudy, a no-code / low-code application development platform provider for enterprise organizations.
  • OMNICHANNEL: Criteo announced its acquisition of Brandcrush, an omnichannel media platform that enables the buying and selling of omnichannel retail media.
03/03/2023: New Tools in Advertising, AI, HR, Analytics, Mobile Marketing, Customer Service, Email, Conversational Marketing, and Audience Data

New Products

  • ADVERTISING: Moloco announced a new monetization solution for streaming media and OTT providers that helps users transform their monetization strategy by driving outcomes for advertisers throughout the entire funnel.
  • AI: Wochit announced the launch of the Wochit Wizard, its new video creation tool that leverages AI capabilities made available by ChatGPT and allows users to generate professional-looking videos from a simple text description.
  • HR: Brightcove announced the launch of Brightcove Communications Studio, a new video-first solution designed to help HR and communications professionals build deeper relationships and better engage with their internal stakeholders.
  • ANALYTICS: Modulos announced the launch of Data Copilot™, a GPT-based conversational AI platform designed to significantly speed up the development of AI models and bring businesses closer to the use of AI by introducing a new way to interact with data and models.
  • MOBILE MARKETING: Appy Pie introduced its new AI App Generator, which will allow users to build and launch apps simply by entering a text describing the type of app they require and their preferences.
  • CUSTOMER SERVICE: Level AI announced AgentGPT a secure, omniscient generative AI system for customer service teams, trained on a client’s proprietary customer conversational data.
  • EMAIL: Emailsforce launched its email marketing solution designed to help businesses of all sizes create, send, and optimize effective email marketing campaigns that drive engagement, conversions, and revenue.
  • CONVERSATIONAL MARKETING: VDQ.app announced its new SaaS product that can turn every website into a video chat experience.
  • AUDIENCE DATA: DrivenIQ launched AMP, an Audience Intelligence Customer Data Platform that helps brands and marketers identify and engage with new in-market audiences, while ingesting and normalizing their existing customer data to craft more effective marketing campaigns and maximize ad spend.

Product Updates

  • WEB DEVELOPMENT: Thunkable unveiled Thunkable Organizations, a full suite of collaboration and administration tools to enable organizations of any size to seamlessly work together on a single workspace to create mobile-first experiences.
  • SEM: Yext announced the addition of Content Generation to its Knowledge Graph product.
  • PARTNER MARKETING: Impartner has launched Rewards Management in Impartner PRM, helping channel leaders drive more partner loyalty and profitability.
  • CONTENT MARKETING: Quark announced the newest release of Quark Publishing Platform NextGen, taking self-service a giant step further with simplified role-based dashboards and enhanced analytics capabilities to help enterprises accurately understand how published content is being consumed. 
  • EDM: Talend announced the latest update to Talend Data Fabric, introducing advanced capabilities and enhancements to simplify and automate cloud migrations and data management, expand data connectivity, and improve data visibility, quality, control, and access.
  • CUSTOMER ENGAGEMENT: Factoreal launched its new Omnichannel Chatbot feature to ensure businesses maintain an open channel to their customer base. 
  • MARKETING AUTOMATION: Integrate announced new dashboards for greater visibility into account insights and campaign success included within the Integrate Demand Acceleration Platform.
  • SALES ENABLEMENT: Seismic announced new capabilities to simplify and optimize go-to-market programs, including a GPT integration for Seismic Knowledge.
  • CX: Birdeye announced that businesses can now utilize Birdeye’s AI platform to quickly generate personalized, human-like responses to customer reviews and surveys.
  • MOBILE MARKETING: Quickbase announced new AI-powered Smart Builder and interactive Gantt Chart capabilities designed to help organizations build intuitively and move faster.
  • INTEGRATIONS: Fivetran announced advanced capabilities for on-premises, change data capture, and AWS GovCloud that provide the most comprehensive data movement platform to address complex, highly-secure data requirements.
  • CUSTOMER ENGAGEMENT: Pegasystems announced plans to extend its use of AI in its platform with a set of new generative AI capabilities across Pega Infinity™.

Acquisitions

  • PR: Quantexa announced that it has acquired Aylien, a natural language processing and advanced AI provider that will empower its customers to collect, analyze, and understand unstructured text data.
  • SEM: Geniee has announced its acquisition of Zelto, a technology solution provider for web publishers, that together will help Zelto be able to serve publishers with a larger pool of resources, give them access to a wider range of products and boost their revenue with more advertiser relationships.
02/24/2023: New Tools in Productivity & Workflow, Social Media Marketing, Customer Service & Support, Customer Experience, Content Management System, Enterprise Data Management, Product Lifecycle Management, AI, and Training

New Products

  • PRODUCTIVITY: APITable launched its APITable Cloud edition that offers businesses advanced no-code database capabilities to help improve efficiency and create new opportunities.
  • SM MARKETING: Gigopost launched as a new AI-assisted social amplification tool that helps businesses and individuals amplify their social media presence as thought leaders, engage with their target audience, and boost their online visibility.
  • CUSTOMER SERVICE: Kyndi announced Kyndi Clarity, a natural language-enabled self-service customer support solution that delivers accurate results instantly.
  • CX: Medallia announced Medallia Experience Orchestration (MXO), a platform that helps companies use omnichannel customer insights to understand and personalize what their customers want in order to provide the best experience.
  • CMS: TerminusDB launched TerminusCMS, an open-source content management system that is designed to allow content creators to work with a graph database to manage and distribute their content, offering advantages such as greater flexibility, richer relationships and more effective content reuse.
  • EDM: Snowflake launched the Telecom Data Cloud, helping telecommunications service providers break down data silos within companies and across the ecosystem, and allows organizations to easily and securely access data in near real-time, enrich it with ML models, and then share and analyze it to drive better decisions.
  • PLM: Lumavate launched its Product Information Management (PIM) solution that allows marketers to easily create and manage all of their product data and digital assets in a centralized location.
  • AI: JustAnswer launched a new tool that enables people to quickly verify the accuracy of results generated by ChatGPT with board-certified doctors, licensed accountants, lawyers and other vetted professionals in over 150 categories.
  • TRAINING: Arist launched Sidekick, a generative AI course builder that uses AI specifically to craft bit-size learning moments and deliver it the Arist way, in messaging apps like MS Teams, Slack, and SMS.

Product Updates

  • CONVERSATIONAL MARKETING: Yellow.ai announced Dynamic Conversation Designer, a new feature that revolutionizes the design process of chat and voice conversational workflows with Generative AI. 
  • ADVERTISING: MGID announced the development and integration of generative artificial intelligence into its existing intelligent solutions offering.
  • AUTOMATION: Bloomreach announced the launch of the app inbox, a mobile messaging tool from Bloomreach Engagement that creates a versatile new communication channel within the mobile app experience. 
  • SM MARKETING: Later unveiled an AI-driven Caption Writer for Instagram posts that allows users to generate relevant captions in their brand’s tone of voice just by entering keywords.
  • CUSTOMER ENGAGEMENT: Agora announced the launch of two new extensions, AI Noise Suppression, a new audio solution that removes background noise, and Agora 3D Spatial Audio, a solution that allows developers to add immersive, dynamic audio into real-time digital experiences.

Acquisitions

  • EVENTS: Hubilo has acquired fielddrive, an on-site event technology company that supports event organizers globally, that together will deliver leading products and customer experiences.
  • BLOCKCHAIN: ConsenSys announced the acquisition of HAL, a no-code blockchain development tooling platform that helps individuals and organizations query and automate blockchain data, together allowing developers to create alerts and notifications at the protocol level for various signals. 
  • TRAINING: Semrush announced the acquisition of Traffic Think Tank (TTT), a marketing education company and community featuring premium content by and for world-class marketing and growth leaders.
02/17/2023: New Tools in Advertising, Analytics, Security, Conversational Marketing, Enterprise Data Management, AI, Productivity & Workflow, and Web Infrastructure

New Products

  • ADVERTISING: SeenThis launched a creative platform which enables clients to access its proprietary streaming technology to seamlessly build their own creatives.
  • ANALYTICS: Knoema and Seek Data announced the launch of its new and unified brand Seek, and introduced two new complementary products, Seek Insights and Insight Cloud.
  • SECURITY: Descope announced it launched a frictionless, secure, and developer-friendly authentication and user management platform.
  • CONVERSATIONAL MARKETING: Yext launched Yext Chat, a new product that empowers organizations to create conversational experiences with cutting-edge AI.
  • EDM: Spectra Logic announced Spectra Digital Archive, a modern archive solution that enables organizations to manage and archive terabytes to petabytes of unstructured data, digitally preserving that data on any combination of disk, tape and cloud, without sacrificing reliability or data availability.
  • AI: Otter.ai launched OtterPilot, the smart AI meeting assistant that automates meetings from start to finish to help professionals and teams save time and increase meeting productivity.
  • WORKFLOW: Alchemer announced the launch of Alchemer Workflow, a no-code workflow feedback engine that gives you the fastest and easiest way to build customer-centric workflows.
  • WEB INFRASTRUCTURE: FullHost announced the launch of FullHost.Cloud, a new cloud platform designed to provide businesses with a cost-effective and scalable solution for hosting their web applications.
  • AI: Lumina Datamatics launched ARTY, a cloud-based workflow solution that helps publishers create, manage, and re-use alt text using Lumina Datamatics’ artificial intelligence and machine learning algorithm.

Product Updates

  • AUTOMATION: Bloomreach announced the expansion of its AI/ML capabilities with the launch of a ChatGPT integration for Bloomreach Engagement, helping marketers quickly scale campaigns and reach every customer segment with personalized communications.
  • AI: Jasper announced Jasper for Business, a suite of product enhancements built to meet the emerging AI needs of businesses.
  • CDP: Acquia announced new Acquia Customer Data Platform tiers and partner models, expanded industry focus, and configurability to meet the needs of organizations of all sizes.
  • WEB DESIGN: Wix announced the launch of its AI Text Creator within the Wix Editor, providing users with technology that significantly improves the quality of their site content and streamlines the website-building process.
  • TEXT TOOLS: Fireflies.ai announced the launch of AskFred, a tool that helps users simply ask questions about what happened during meetings and receive answers in a conversational style.
  • PLM: inriver unveiled a new breed of PIM that powers a customers’ entire product journey, by delivering even more operational efficiency, built-in digital shelf analytics, expanded sales opportunities, and greater sustainability benefits.
  • ANALYTICS: Alteryx announced new self-service and enterprise-grade capabilities to its Analytics Cloud Platform to help customers make faster and more intelligent decisions.

Acquisitions

  • SECURITY: Accenture has acquired Morphus, a cyber defense, risk management and cyber threat intelligence services provider, expanding its practice capabilities in Brazil and Latin America.  
  • ANALYTICS: Kochava has acquired Machine Advertising, enhancing the company’s measurement solutions with Machine’s Always-on Incremental Measurement (AIM) product.
  • SM MARKETING: Augeo announced that it has acquired Brand Networks, a social media marketing pioneer that will deliver powerful social activation platform solutions that complement Augeo’s engagement technology systems. 
02/10/2023: New Tools in App Development, SMS Marketing, Security, Contact Center Systems, Product Information Management, eCommerce, AI, Productivity & Workflow, and Digital Experience

New Products

  • DEVELOPMENT: Fresh Consulting launched an innovative new platform, Brancher.ai, which allows users to create their own AI-powered apps without coding.
  • SMS MARKETING: Textr announced the complete beta release of Textr Team, a business texting and calling app that allows your team to communicate on one platform across any device. 
  • SECURITY: ThreatLocker announced the launch of ThreatLocker Ops, a community-driven threat detection tool that assists administrators to detect attempted breaches or weaknesses in their systems.
  • CONTACT CENTER: Observe.AI launched its new Real-Time AI product suite, designed to help agents with customer interaction and boost productivity with live guidance, supervisor coaching and automated actions for after-call work.
  • PLM: Pimly launched The Product Cloud, the first Salesforce-native Product Information Management platform, allowing employees, prospects, partners and customers to become experts on product information.
  • eCOMMERCE: Zmags released Fastr Frontend, a Frontend-as-a-Service agile storefront that enables organizations to highlight the right products for the right people at the right time.
  • AI: Textbroker announced the launch of the free tool Transparent.ai to help distinguish between human-written and AI-generated content.
  • PRODUCTIVITY: Zoho unveiled Trident, its unified communications platform that helps you meet all of your communication, productivity, and business needs.
  • DX: Infosys launched Infosys Equinox Studio, their low-code/no-code cloud-native platform that enables businesses to seamlessly manage their digital experiences across channels and provide easy integrations to all enterprise and cloud-based service-oriented applications.

Product Updates

  • MARKETING AUTOMATION: Bloom Intelligence launched a new feature in the Bloom reputation management module to help restaurant owners save more time managing their online reputation, now with the ability to create reply templates to use when responding to reviews on Google and Facebook.
  • WEB DEVELOPMENT: Pretty Links released a new Link Health feature that alerts users on broken links found on their WordPress website.
  • LIST MANAGEMENT: ZeroBounce announced the relaunch of its email validation and deliverability platform, now offering faster, more accurate email validation tools and increased security features on a seamless, intuitive platform.
  • AI: Expert.ai released new features for its Natural Language (NL) platform enhancing purpose-built natural language processing (NLP) workflow support. 
  • SEM: MatchCraft announced its newest feature, YouTube Video Ads, providing resellers and agencies with campaign management and in-depth reports for their video ads.
  • PERSONALIZATION: Justuno announced their completely rebuilt platform with custom automation and robust upgrades that empowers marketers to automate complex website strategies for greater personalization and sales.
  • WEB DEVELOPMENT: Wix announced the launch of the SEO Dashboard, a unified place for everything SEO related, that provides Wix users with SEO tools, insights, and reports from Google Search Console.

Acquisitions

  • ADVERTISING: Kargo announced the acquisition of VideoByte, a video advertising platform focused on a viewer-first experience across connected TV and OTT.
  • SEM: Conductor announced the acquisition of Searchmetrics, their SEO competitor, that will help accelerate their expansion in the European market.
  • MARKET RESEARCH: Infillion has acquired Phonic, a global market research platform designed to build voice and video surveys, analyze insights, and create media-enabled research for its partners. 
  • CUSTOMER ENGAGEMENT: Sendinblue announced the acquisition of Captain Wallet, a mobile wallet marketing platform that will help Sendinblue address the needs of retailers by adding a customer loyalty and retention channel.
02/03/2023: New Tools in Marketing Automation, Search Engine Marketing, Social Media Management, Photography, SMS Marketing, Privacy, AI, Mobile Marketing, and Social Media Marketing

New Products

  • MARKETING AUTOMATION: NetElixir launched LXRInsights, their proprietary AI-powered digital marketing platform that combines the power of machine learning with a human touch.
  • SEM: Gale Force Digital Technologies announced ClickForce, its paid search marketing software that allows agencies and businesses to execute and optimize pay-per-click campaigns at scale.
  • SM MANAGEMENT: Synup announced the launch of Synup Social, an AI-Assisted Social Media Management platform that simplifies social post creating, publishing, and engagement tracking for marketers to boost their brand presence.
  • PHOTOGRAPHY: Pixelonl announced the launch of its e-commerce platform that offers timely delivery of stock photo solutions for business purposes with images independently taken, produced and designed by the team members at Pixelonl.
  • SEM: Botify launched Botify Activation, a solution that empowers organizations to regain control of how search engines and consumers find products and services organically online.
  • SMS MARKETING: Deltapath announced its Deltapath Business Texting – SMS solution, a solution engineered to create targeted business experiences, extend communication reach, and increase engagement through one-to-one and group texts with consumers, partners, suppliers, and other businesses.
  • PRIVACY: Trulioo launched a global identity platform for person and business verification that allows you to quickly build, launch and optimize onboarding workflows through Workflow Studio or connect to specific verification services through API Direct.
  • AI: AI Detector Pro released an online tool that detects content written by AI algorithms, such as ChatGPT.
  • SM MANAGEMENT: Birdeye announced the launch of Birdeye Social, a social media software platform designed from the ground up to revolutionize social media management for local businesses with multiple social media accounts.
  • MOBILE MARKETING: Tapcart launched Custom Blocks, a low-code product that allows merchants and developers to design, build and customize their mobile apps.
  • SM MARKETING: Avaturn released a next-generation avatar platform, Avaturn.me, which generates realistic 3D avatars from 2D photos in real time using generative AI.
  • MOBILE MARKETING: Openscreen announced Openscreen Engage, an end-to-end solution for publishing QR Code led interactive content for on-location marketing, education and promotional campaigns.

Product Updates

  • MARKET RESEARCH: Momentive announced three new survey creation features for SurveyMonkey Enterprise, including language personalization features, additional best/worst question types, and a multilingual email collector.
  • EVENTS Ungerboeck announced that they changed their name to Momentus, to meet the dynamically changing needs of the venue and event management industry.
  • WEB DEVELOPMENT: Appy Pie introduced a brand new selection of fully customizable templates for creating stunning, high-quality websites without coding.
  • BPA: Tines introduced a series of innovative features, including its new pages function, alongside the Storyboard, forms, formulas, and email or chatbot push notifications, all designed to further bridge the gap between humans and automation.
  • CDP: Digital Air Strike rebranded to DAS Technology, reflecting the company’s expanded CDXP technology solutions and unique capabilities.
  • ANALYTICS: Lucy announced SynopsisSM, a new feature that enables Lucy to respond to users’ questions with a short summary of the best answers, equipping teams with the exact information they need.
  • ENGAGEMENT: LivePerson announced enhancements that will empower enterprises to safely and productively leverage Generative AI within its Conversational AI platform, including Knowledge AI, Conversation Assist, and an Agent Productivity tool.
  • PRODUCTIVITY: Airtable announced new updates to help you manage multiple fields at once, protect your data with new API authentication features, and updates to streamline collaboration.

Acquisitions

  • PLM: OpenText closed its acquisition of Micro Focus, a provider of mission-critical software technology and services that help customers accelerate digital transformation.
  • ANALYTICS: Precisely announced it has acquired Transerve, a location intelligence and data provider with expertise in spatial data handling, processing and analysis.
  • PERSONALIZATION: OpenWeb announced it has acquired the proprietary audience management platform Jeeng, strengthening OpenWeb’s ability to create one-to-one relationships with millions of users.
  • ANALYTICS: Uniphore announced it has acquired Red Box, the open enterprise platform for capturing voice, screen and metadata from conversations.
  • WEB OPTIMIZATION: Netlify announced that it has acquired Gatsby, providers of an advanced cloud platform for web delivery and content orchestration.
01/27/2023: New Tools in Sales Enablement, Artificial Intelligence, Email Personalization, Video Distribution, Campaign Management, Targeting, Productivity & Workflow

New Products

  • SALES ENABLEMENT: Actifai announced the launch of Actifai Digital, an end-to-end digital sales solution that utilizes AI and ML to guide broadband providers’ online shoppers to the right products and services that best meet their needs.
  • AI: Shutterstock announced the launch of its Generative AI platform that converts prompts into larger-than-life, ethically created visuals ready for licensing.
  • EMAIL PERSONALIZATION: OKZest released an email marketing tool that can embed personalized messages into images to provide a higher engagement and click rate, resulting in a higher ROI.
  • VIDEO DISTRIBUTION: MediaPlatform unveiled MediaPlatform Autocaster®, an automated webcasting platform that allows enterprise video production teams to schedule and monitor autoplay events that have been pre-produced and scheduled to run in advance without requiring producers or engaging control studio equipment.
  • CAMPAIGN MANAGEMENT: Dash Hudson announced the launch of Campaigns, an intuitive, cross-channel social commerce reporting tool that takes the guesswork out of measuring ROI.
  • TARGETING: Fyllo announced the launch of Hypertail PMP, a solution that helps advertisers contextually reach their target audiences through the unique set of websites essential to their passions and lifestyles.
  • PRODUCTIVITY: Craft.io announced the launch of its Product Portfolio Management Solution that is designed to help enterprise product organizations and product leaders manage their product portfolios.

Product Updates

  • MARKET RESEARCH: Voxco introduced six new features to its online survey platform including Multi-Factor Authentication, Panelist Traceability, Survey Automation, NPS Feedback Collection, Real-Time Sentiment Analysis, Sentiment Trends Chart, all enabling seamless research experience and enhancing data insights.
  • AI: Metatron announced the release of new services for content generation including human-like AI text generation for ads, blogs, essays, social media posts, emails, business plans, resumes, books and any type of creative copywriting.
  • CONTACT CENTER: Cogito announced its latest product innovations to transform real-time conversation intelligence in the contact center with enhancements that include a combination of topic-based ML models, self-service admin for easy topic generation, real-time transcription with emotion AI markup, and PCI/PII redaction.
  • CUSTOMER SERVICE: SugarCRM introduced new digital self-service capabilities that empower customers to self-serve and connect with brands via 24/7 anytime, anywhere access, with speed and convenience via desktop or mobile devices.
  • EDM: Semarchy announced data-driven workflows for the xDM module that now allows organizations to collaboratively manage, transform and orchestrate raw data into “single source of truth” golden records for any business use case.

Acquisitions

  • SM MONITORING: Sprout Social announced the acquisition of Repustate, an innovative sentiment analysis and NLP company that will increase the power, breadth and automation of their social listening, messaging and customer care capabilities.
  • AI: McKinsey & Company announced that it has acquired Iguazio, an AI and ML company that will help McKinsey accelerate and scale AI deployments dramatically.
  • ADVERTISING: Tinuiti announced the acquisition of Ampush, a growth marketing agency with a core focus across social platforms that provide end-to-end performance creative and customer acquisition capabilities.
  • WEB DEVELOPMENT: Awesome Motive announced the acquisition of Thrive Themes, a simple-to-use WordPress suite of website tools to help create conversion-optimized plugins and themes that give a real boost to your business.
  • CONTACT CENTER: SupportLogic announced the acquisition of Emtropy Labs, a provider of technology that automates quality assurance for enterprise support centers.
01/20/2023: New Tools in Advertising, eCommerce, Influencer, AI, Analytics, ML/AI Enablement, Competitive Intelligence, Enterprise Data Management, and Conversational Marketing

New Products

  • ADVERTISING: WideOrbit announced the launch of ZingX™, the only buy-side platform offering direct access to inventory from thousands of broadcast TV stations using WideOrbit’s premium sell-side exchange, WO Marketplace.
  • eCOMMERCE: commercetools launched commercetools Frontend, a FaaS solution that helps businesses gain all the advantages of implementing headless commerce such as unlimited customization, freedom to experiment, and scalability without sacrificing time to market.
  • INFLUENCER: pieFi announced the launch of Upside.coop, a revolutionary platform that gives companies the tools they need to achieve a new level of authentic connection with their customers and fans.
  • AI: DeepL announced the release of the beta version of DeepL Write, an AI writing companion that will help users improve their writing and express themselves precisely—regardless of their language proficiency.
  • ANALYTICS: AdTheorent announced the launch of its AdTheorent Predictive Audience Builder, a transformational suite of platform tools designed to enable users to create and activate predictive models which score audience quality.
  • ML/AI ENABLEMENT: CloudFactory launched Accelerated Annotation, an AI-assisted labeling solution for 2-D images that learns and adapts to your use case to improve annotation speed and quality. 
  • COMPETITIVE INTELLIGENCE: Spot Trender introduced their brand tracking platform for marketers that tracks insights on a daily or weekly basis, providing granular insights that allow for better decision making and faster optimization of marketing strategies.
  • EDM: Immuta announced Immuta Detect, the solution that alerts data and security teams about risky data access behavior, enabling quicker and more accurate risk remediation and improved data security posture management across modern cloud data platforms.
  • CONVERSATIONAL MARKETING: Gupshup announced the launch of Auto Bot Builder, a powerful tool that harnesses the power of GPT-3 to automatically and effortlessly build advanced chatbots tailored to enterprise requirements.
  • EDM: Integrate.io announced their Data Observability product that allows teams to continuously verify and alert on the health of their data.

Product Updates

  • IDENTITY RESOLUTION: LoginRadius announced that its platform now offers a CLI (command-line interface) that will help developers streamline their work through a conventional yet robust interface.
  • CX: InMoment announced new XI Platform features to help organizations take a proactive approach to improving experiences that have a positive impact on business performance.
  • ANALYTICS: Entytle introduced the first Installed Base Segmentation workflow, to address gaps in traditional segmentation such as insights, behavior, and buyer intent.
  • WEB OPTIMIZATION: UserTesting announced product updates to the UserTesting Human Insight Platform that provides individual users with easier access to high-value content through workspaces that curate tests, drafts, and highlight reels into scannable, personalized views that are tailored to recent engagement.
  • MARKET RESEARCH: Pollfish announced its new feature, Pollfish AI, allowing users to generate a professional-grade insightful survey questionnaire in 30 seconds or less, all based on a single sentence a user enters on their topic of interest.
  • CAMPAIGN MANAGEMENT: CM Group introduced Marigold, their new brand name, which brings together the company’s global, cross-channel email and martech solutions, technologies and services under one brand.

Acquisitions

  • TEXT TOOLS: Unbabel announced its acquisition of EVS Translations, a single-source translation supplier for all language requirements.
  • MOBILE MARKETING: MessageGears announced that it has acquired Swrve, the world’s premier mobile app marketing platform that helps enterprise brands deliver stunning mobile experiences for their customers.
  • PAYMENTS: JW Player announced it is acquiring InPlayer, a subscription and identity management technology provider that will help broadcasters and other video-driven businesses more easily monetize their subscription-based business and by providing rich audience insights.
  • EDM: Scaleworks announced the acquisition of Import.io, the web data extraction provider for enterprises.
01/13/2023: New Tools in Analytics, Product Discovery, eCommerce, Productivity, Video Creation, Enterprise Data Management, Email Platforms, Augmented Reality, CMS, Influencers, Artificial Intelligence, and Digital Asset Management

New Products

  • ANALYTICS: DataRobot announced DataRobot Notebooks, a fully integrated notebooks solution within the DataRobot AI platform that enables data scientists to collaborate across code-first workflows with one-click access to embedded notebooks.
  • PRODUCT DISCOVERY: We Think North launched Toolcano, a martech tool finder that lets users sift through the hundreds of apps that help with different marketing functions, compare capabilities, and curate the best solutions for their needs.
  • eCOMMERCE: Coveo announced the release of the new Coveo Merchandising Hub that provides a comprehensive feature set that enables brands to deliver a highly relevant shopping journey that helps to build loyalty and increase profitability.
  • PRODUCTIVITY: Cordoniq has officially launched, providing custom interfaces that frees organizations from privacy issues, broken APIs and meeting rooms expiring.
  • VIDEO CREATION: DCM announced the launch of PRSNL, a full-service, end-to-end, personalized video content platform.
  • EDM: TapClicks announced its TapClicks Data Exporter that allows users to blend all campaign information in the automated TapClicks data warehouse, and push it to the platform of their choice. 
  • EMAIL: Validity announced the relaunch of Sender Score, a destination for email marketers looking to level up their programs and deepen their sending knowledge.
  • AR: ARize announced the launch of its innovative frictionless platform that allows businesses to easily create and deploy AR experiences that enhance customer engagement, satisfaction, and brand awareness.
  • CMS: Solodev announced the launch of Solodev Serverless CMS: a cloud-native enterprise content management system that runs serverless on AWS.
  • ANALYTICS: Nielsen announced Nielsen ONE Ads, a comprehensive self-service platform that provides marketers with powerful insights into audience behavior based on their usage of media platforms such as TV, radio and digital.
  • INFLUENCER: Banzai announced the launch of Boost, a new product offering that enables your registrants to become your promoters to increase registrations for virtual live and automated webinars and events.
  • AI: Copyleaks announced the official launch of its enterprise-level, multi-language AI Content Detector for educational institutions, businesses, and individuals.
  • DAM: NewSpark.io announced the release of Media Manager, a simple and intuitive digital asset management platform.

Product Updates

  • eCOMMERCE: Miva released the newest version of its popular ecommerce platform, now featuring PageBuilder, a flagship feature for the easy creation and management of pages on Miva websites.
  • PRODUCTIVITY: FileCloud announced the addition of Zero Trust File Sharing, which will enable users to collaborate securely, not just with other employees, but also with external partners, vendors, and clients. 
  • CONTENT CREATION: Beautiful.ai announced DesignerBot, a generative AI designed to automate presentation creation and custom image generation.
  • CONTENT MARKETING: Bloomreach announced a new Catalog Management feature that gives merchandisers greater control over their product catalogs, allowing merchandising teams to use business user-friendly tools to easily configure and manage all product catalogs within their account.

Acquisitions

  • DATA MIGRATION: Awesome Motive announced their acquisition of Duplicator, a popular WordPress backup and migration software.
  • BUDGETING: Apptio announced that it has acquired Cloudwiry, a multi-cloud savings automation and FinOps provider that automates commitment management and optimization on behalf of its enterprise customers.
  • ANALYTICS: Snowplow announced the acquisition of Poplin Data, the data-specialist consulting firm that helps organizations achieve a competitive advantage through deployment of sophisticated data-led strategies.
  • ANALYTICS: Raydiant deepened their AI and computer vision capabilities with the acquisitions of Sightcorp and Perch, bringing expanded capabilities onto one platform to enable retailers to create dynamic and data-driven experiences.
  • WEB OPTIMIZATION: Thoma Bravo announced the completion of its acquisition of video-based human insight company UserTesting.
01/06/2023: New Tools in Analytics, Security, Web Development, Events, Productivity, and AI

New Products

  • ANALYTICS: SeaChange announced the launch of the SeaChange Xstream™ platform, a cloud-based content monetization platform helping OEMs and content owners maximize advertising revenue on Connected TVs.
  • SECURITY: ZenPrivata launched Privacy Observatory™ 2.0, a turnkey privacy and data protection platform to help companies of all sizes safeguard data and understand and comply with new privacy and data requirements.
  • WEB DEVELOPMENT: WebLime launched Limey, a landing page builder that allows users with no prior coding knowledge to create their own professional pages.
  • EVENTS: Captello announced the launch of EventGen, an event management platform with a comprehensive suite of solutions to help organizers plan and execute events seamlessly.
  • PRODUCTIVITY: Prezi announced it has teamed up with Zoom to launch Prezi Video for Zoom, which provides Zoom customers with the ability to launch Prezi Video from within Zoom to interact with on-screen content and create a video meeting experience that’s up to 75 percent more engaging and impactful.
  • AI: Picsart announced a new standalone app, SketchAI, which gives anyone the ability to turn a sketch or image into a new picture made by AI.

Product Updates

  • DAM: Avid released updates to the MediaCentral workflow platform, including the new MediaCentral | Acquire IP-based ingest scheduler, along with remote collaboration and improved hybrid working support.

Acquisitions

  • MOBILE MARKETING: Alchemer announced the acquisition of mobile feedback technology company Apptentive, providing Alchemer customers with a more in-depth method of collecting feedback from mobile customers and gives Apptentive customers access to survey and workflow functionality across communication channels and within platforms such as Salesforce, Microsoft Teams, and Slack.
  • PRODUCTIVITY: PTC announced that it has completed its acquisition of ServiceMax, adding important field service management capabilities to PTC's closed-loop product lifecycle management and digital thread offerings.
12/23/2022: New Tools in Marketing Automation, AI, Social Media Management, and Text Tools

New Products

  • MARKETING AUTOMATION: Bloom Intelligence unveiled their automated restaurant reputation management tool, allowing restaurateurs to dramatically increase and improve online ratings and reviews.
  • AI: Press Hook announced a free press release generator tool that allows companies to produce rapid, automated press releases relating to their products or services.
  • SM MANAGEMENT: Gale Force Digital Technologies announced SocialForce, its newest software for social media management that allows businesses to take charge of online profiles at scale with advanced integrations.
  • TEXT TOOLS: FineShare announced the launch of FineVoice, its voice processing product that can transform voice and record sound from multiple sources with ease and offers a variety of features including text to speech, speech to text, audio extractor, and file voice changer.
  • AI: Tome launched as an AI-powered generative storytelling tool that enables creators to generate entire narratives from scratch, complete with intelligent titles, outlines, pagination, page layouts and page content supported by GPT-3 and AI-generated images.

Product Updates

  • MARKETING AUTOMATION: Inflection.io introduced a WYSIWYG email editor that makes creating personalized emails a breeze with consistent brand elements and product-led content using the Visual editor.
  • AI: Jasper announced Jasper Chat, a new way of engaging with its AI that helps remove much of that learning curve associated with generative AI tools by making it as easy to converse with Jasper as you would talk to a human assistant.
  • VIDEO CREATION: FlexClip announced its auto subtitle feature that enables individuals to quickly add subtitles to any video, without the need for expensive editing equipment, specialized knowledge, or time-consuming effort.

Acquisitions

  • DOCUMENT MANAGEMENT: Dropbox announced it has acquired FormSwift, a cloud-based service that gives individuals and businesses a simple solution to create, complete, edit, and save critical business forms and agreements.
12/16/2022: New Tools in Email Security, Analytics, AI, Content Creation, Content Marketing, Video Creation, and Contact Center

New Products

  • EMAIL SECURITY: OPSWAT announced MetaDefender Cloud Email Security, an email security solution that gives the added benefits of reduced costs, scalability, ease of operation and improved efficiency.
  • ANALYTICS: Appier launched AIRIS, the next-generation AI-powered CDP to support brands and marketers to achieve the fastest time-to-insight with smarter decision-making and execution by leveraging its advanced AI and ML technologies.
  • AI: Tailwind released its new generative AI tool Ghostwriter that helps users of the small business marketing platform to generate natural-sounding, effective copy for their digital marketing efforts.
  • CONTENT CREATION: Sqribble launched as a tool to create unlimited professional eBooks that business owners can edit and customize to publish within minutes.
  • CONTENT MARKETING: Lumina Datamatics introduced a new fast-to-the-market journals platform called JournalXPress that automates the publishing workflow, and also has a payment collection feature for open-access payment acceptance that speeds up the payment process to the publishers.
  • VIDEO CREATION: Spatial announced the Spatial Creator Toolkit that takes away the friction for digital designers and architects by allowing them to publish first-class visuals and interactive spaces across mobile, desktop web and VR in one click.
  • CONTACT CENTER: NICE announced ElevateAI, an AIaaS solution that brings the power of Enlighten AI, its purpose-built CX AI, to the developer community.

Product Updates

  • AUTOMATION: Inflection.io announced the general availability of their Salesforce integration to supercharge product-led growth with new audience and personalization capabilities.
  • CONVERSATIONAL: LivePerson announced four new AI-powered capabilities to its Conversational AI including AI Search, On-Demand Recommendations, “Small Talk” NLU, and Repeat Intent Rate measurement.
  • CUSTOMER ENGAGEMENT: Clarus Commerce officially rebranded as ebbo, signifying the company’s movement in comprehensive loyalty and customer engagement capabilities to deliver end-to-end solutions for brands of all sizes.
  • SM MANAGEMENT: SocialFlow by Piano announced a new ‘Link in Bio’ feature for Instagram, that provides a dedicated page for every client Instagram handle powered by SocialFlow.
  • PRIVACY: PossibleNOW announced the launch of its new and improved zero-party data platform, MyPreferences 3.0, giving enterprises a reimagined CX engine.
  • SECURITY: Uptycs announced the addition of agentless scanning, enabling security teams to scan 100% of their cloud workloads quickly to detect risk including misconfigurations, policy violations, exposed secrets, vulnerabilities, and malware.
  • CUSTOMER SERVICE: Zoho Corporation launched new tools for Zoho Desk, which includes Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences. 
  • ANALYTICS: Qualtrics announced new XM Platform innovations to offer organizations the most flexibility to gain a complete understanding of their customers’ wants and needs, and take automatic action to deliver personalized experiences at scale and in real-time.
  • AI: Picsart introduced two new features to further enhance the creative workflow of its AI tool, including AI Background, and AI Replace.

Acquisitions

  • CONTACT CENTER: Spearline acquired Callstats analytics, diagnostics and optimization technology for WebRTC from 8×8, which together will help provide the best in class solution for testing and monitoring critical business telecommunication services for its global client base.
  • PERSONALIZATION: GetResponse announced that it completed its acquisition of Recostream, an AI/ML personalized recommendations technology company, that will help businesses using GetResponse display personalized product and content recommendations to their website’s visitors and grow their conversions. 
  • CMS: Tiugo Technologies announced the acquisition of ButterCMS, a provider of headless CMS software tools and solutions for developers.
12/09/2022: New Tools in Process Automation, Customer Experience, eCommerce, Content Creation, Productivity & Workflow, AI, and Marketing Operations

New Products

  • PROCESS AUTOMATION: Teramind announced a new Intelligent Business Process Optimization solution to help companies adapt to a complicated business environment, enabling teams to optimize business processes at a critical time.
  • CX: Quantiphi launched Qollective.CX, a one-stop experience management platform that enables organizations to provide best-in-class AI-powered customer, agent, and employee experiences.
  • eCOMMERCE: Prodigy Commerce has officially launched as a hosted eCommerce platform for WordPress that’s free at any scale and brings together the benefits of WordPress and a hosted eCommerce platform.
  • CONTENT CREATION: Originality.AI launched as the first tool that is built and trained to predict when text has been created by artificial intelligence tools, in order to help web publishers check for plagiarism.
  • PRODUCTIVITY: LocaliQ announced the launch of their new appointment scheduling software created to help small business owners take control of their time. 
  • AI: Ezoic launched Flickify, its new AI text-to-video tool that requires no video editing skills, video equipment or special training. 
  • MOPs: Tailwind has announced the launch of Copilot, a personalized marketing plan creation tool.

Product Updates

  • CUSTOMER ENGAGEMENT: CleverTap unveiled RenderMax, a proprietary technology that can increase mobile push notification render rates up to 90% on low-end Android devices.
  • CONTACT CENTER: Five9 announced new capabilities that help businesses deliver more engaging and unified customer journeys across digital and voice channels and between virtual and live agents.
  • PRODUCTIVITY: RingCentral announced it’s expanding its End-to-End Encryption (E2EE) beyond support for video to include both phone and messaging within its flagship RingCentral MVP product, to prevent any unauthorized third party from accessing users’ communication content.
  • PRODUCTIVITY: LiquidPlanner announced new features including a 'Work Limit' that allows users to place a cap on the number of hours that should be spent on a work item, and 'Schedule Insights' have been made more accessible to users so they can quickly see and manage potential project risk.
  • ADVERTISING: Scala announced new features for their Digital Signage solution, including the ability to monitor and stop plan generation tasks with the click of a button, providing users with an overview of past, current and future plan generation tasks and letting them cancel certain jobs before they start.

Acquisitions

  • ANALYTICS: Accenture has acquired Fiftyfive5, a customer insights and advisory business, strengthening Accenture Song’s ability to help clients tap data insights and performance marketing to accelerate growth and innovation.
  • LIST DEVELOPMENT: Melissa has acquired ZipInfo.com, a longtime provider of ZIP code data, which strategically aligns with Melissa’s comprehensive product suite, grounded in address verification, correction, and enhancement.
  • AUDIENCE SEGMENTATION: Audiense announced the acquisition of SOPRISM, the digital consumer insight tool which supports leading agencies and brands in developing their audience understanding.
  • PRODUCTIVITY: LumApps announced it has acquired Vizir, an innovative no-code digital assistant technology that various business departments can use to automate mundane tasks and improve employee access to knowledge, resources, and third-party applications.
  • RETAIL: Ad.net announced its purchase of IntentX, the commerce platform for publishers at scale to increase their revenue.
12/02/2022: New Tools in Omnichannel Marketing, Optimization, Conversational Marketing, Mobile Marketing, Integrations, Search Engine Marketing, Data Migration, Web Analytics, Advertising, and Content Creation

New Products

  • OMNICHANNEL: Taradel announced the launch of its new omni-channel marketing platform designed to help advertisers easily create, manage, and measure local marketing campaigns integrated across today’s most popular media channels.
  • OPTIMIZATION: Eppo announced that it has partnered with Snowflake and launched an A/B experimentation platform that will allow customers to run more trustworthy experiments faster.
  • CONVERSATIONAL: Aivo launched Video Conversational AI, a solution that gives companies a new way to interact with their customers using AI and video.
  • MOBILE: GEORA announced the prelaunch of its innovative platform that uses beacon technology to share location-specific content, as well as increase customer engagement and obtain feedback more quickly and accurately than ever before.
  • INTEGRATIONS: Alation announced Alation Connected Sheets, enabling business users to pull trusted, governed, and up-to-date data from data sources into spreadsheets, including Google Sheets and Microsoft Excel, via Alation Data Catalog.
  • SEM: Gale Force Digital Technologies announced LocalForce, its newest platform for local search optimization, designed to build a vast online presence for any business and maximize its online visibility.
  • DATA MIGRATION: Wipro announced Wipro Data Intelligence Suite, a one-stop solution for accelerating cloud modernization and data monetization, focused on modernizing data estates running on AWS.
  • WEB ANALYTICS: Demandbase announced the release of the industry’s first completely free Account Identification solution that identifies accounts with unparalleled accuracy and match rates.
  • ADVERTISING: Wishpond announced that Brax.io has launched Braxy, an AI-powered advertising solution that automatically creates and optimizes campaigns to allow businesses to attract more customers in less time.
  • CONTENT CREATION: Bynder unveiled Studio, the next-generation solution for scalable content creation and templating of on-brand content in the form of images, videos and GIFs.

Product Updates

  • CAMPAIGN MANAGEMENT: Iterable introduced a new SMS feature with simplified pricing that allows marketers to deliver deeply personalized experiences to customers where they are most engaged and responsive.
  • CMS: Ceros released Editor, a new Ceros Studio add-on that allows designers to grant limited editing powers to non-designers, allowing them to edit and update designated sections of a project without risk of changing the design.
  • EMAIL: GetResponse announced AI Product Recommendations, a new feature that employs artificial intelligence to revolutionize the customer journey and experience.
  • AUTOMATION: Integrate announced new product features for their Demand Acceleration Platform that enables marketers to be more precise and powerful in their account-based marketing strategies.
  • BRAND MANAGEMENT: Yext announced a new Listings Verifier feature for their Listings product that gives customers the ability to measure Listings Accuracy in Report Builder and view field-by-field comparisons to confirm that the information on a listing matches content stored in the Yext Knowledge Graph.
  • INFLUENCER: Tagger announced its rebrand, including a new integrated affiliate marketing solution as part of their marketing platform that enables businesses to track and manage performance-based partnerships seamlessly through a single dashboard.
  • EDM: Starburst announced the launch of foundational Data Products capabilities for Starburst Galaxy that simplifies and streamlines the traditional ETL process for the curation of Data Products, accelerating data querying, access and analytics across the organization.
  • CUSTOMER ENGAGEMENT: CleverTap announced the launch of CleverTap for Startups (C4S), and will now offer a full stack retention platform to all budding digital-native brands, in order to help them personalize and optimize all customer touchpoints, improving user engagement and conversion.
  • CONTENT MARKETING: Bloomreach announced Bloomreach Discovery has deepened its AI capabilities with easier customization for its search algorithms, giving users the ability to create product discovery experiences that are optimized for revenue generation based on the unique buying patterns of their customers.
  • SALES OPs: DecisionLink announced Express Value Insights, a new capability of the ValueCloud platform that, when enabled, promotes an easier, faster way to create a compelling value hypothesis for customers.
  • RETAIL: Uberall announced a Messages feature to their CoreX platform that helps multi-location businesses shorten their customer’s path to purchase via live agents and lifelike local AI chatbots.
  • ANALYTICS: Contentsquare announced it has enhanced its CS Insights product with new AI-powered capabilities that will improve the way businesses fix user frustration at scale.

Acquisitions

  • RETAIL: France based DL Software announced the acquisition of Openbravo, the Spanish vendor of a unified commerce platform for agile and innovative commerce.
  • CX: AppHub announced it acquired REVIEWS.io, the platform that helps businesses enhance the power of their customers’ voices to increase sales and build brand trust using its review, loyalty, survey and user-generated content solution.
  • ATTRIBUTION: ScanmarQED has acquired Roivenue, a cloud-based marketing attribution and digital data integration platform.
11/18/2022: New Tools in Productivity, Audience Segmentation, App Development, Customer Journey, Enterprise Data Management, Search Engine Marketing, Analytics, Advertising, AI, Events, and Customer Engagement

New Products

  • PRODUCTIVITY: Jotform launched Jotform Teams, a collaboration platform that enables users to create forms, tables, e-signature documents, reports, approvals and apps within a shared workspace.
  • AUDIENCE SEGMENTATION: Fast Simon announced its Personalization at Scale module that allows merchants to create relevant and personalized targeting by selecting suggested customer groups, including anonymous shoppers, frequent buyers, search abandoners, high-intent, and many more.
  • APP DEVELOPMENT: SAP announced SAP Build, a low-code solution that empowers business users to create and augment enterprise applications, automate processes, and design business sites with drag-and-drop simplicity.
  • CUSTOMER JOURNEY: Heap announced the release of Journeys, a tool that visually maps the paths users take through a digital product.
  • EDM: Bearer announced the general availability of the Bearer Data Security Platform, a SaaS platform that enables scalable deployments and workflow automation for security management.
  • SEM: Scorpion announced the release of Ranking.AI, a solution to help bring the power of AI to businesses by improving search engine rankings, generating leads and ultimately driving more revenue.
  • ANALYTICS: Pixability announced a contextual data solution for CTV, which will provide more insight around the suitability and contextual relevance of CTV content so advertisers know more about where their ads run ahead of time.
  • ADVERTISING: Gale Force Digital Technologies launched AdForce, its demand-side platform that allows users to purchase static, video, CTV/OTT, and audio inventory across 95% of ad spaces.
  • AI: Vermillio launched its initial set of AI-powered text-to-image and image-to-image styling tools and lineage tracing technology.
  • EVENTS: AudienceView released an integrated, white-label mobile app platform that will allow their clients to uniquely configure a fully branded consumer app experience in order to significantly expand their relationship with all event attendees.
  • CUSTOMER ENGAGEMENT: MoEngage announced MoEngage Inform, a unified messaging infrastructure that enables brands to build and manage multichannel transactional alerts through one API.

Product Updates

  • CAMPAIGN MANAGEMENT: Iterable launched new capabilities that allow marketers to quickly build and deploy effective, personalized, and harmonized cross-channel campaigns that fit the evolving needs of their customers.
  • ADVERTISING: MGID announced the launch of interactive rich media ads across its portfolio of premium publishers, driving effectiveness for advertisers through increased audience engagement and attention.
  • SUPPLY CHAIN: FarEye introduced new solutions on-top of their all-in-one low code/no code delivery logistics platform oriented to key areas in the order-to-door delivery journey including, Ship, Track, Route, Execute, and Experience.
  • PRODUCTIVITY: Miro announced the launch of several new features and a suite of integrations designed to advance the visual collaboration experience for users.
  • CONVERSATIONAL MARKETING: ChatFunnels rebranded as Signals, the digital conversational marketing platform which will now reflect Signals’ broader company focus beyond its original approach as a chat bot and sales funnel company, to focus on the emerging approach of Signal Marketing.

Acquisitions

  • MARKET RESEARCH: Toluna announced the acquisition of Further’s qualitative research technology platform, and will provide customers with the most advanced end-to-end, quantitative-to-qualitative insights platform on the market.
  • PRODUCTIVITY: Bending Spoons announced that it has acquired Evernote, the note-taking and task management app.
  • PRODUCTIVITY: PDFTron Systems announced the acquisition of cloud-based electronic signature innovator, eversign.
  • PR: Cision has acquired Factmata Limited, an advanced social and news media monitoring and analytics product that uses AI to identify and track narratives online through articles, blogs, tweets and other social chatter, highlighting the ones that could either help or hurt brand reputation and value.
  • WEB OPTIMIZATION: Hotjar has acquired UX research platform PingPong to bring user research capabilities to its customers.
11/11/2022: New Tools in Analytics, Customer Experience, and Enterprise Data Management

New Products

  • ANALYTICS: AnalyticsIQ announced the launch of Connection+, their business-to-consumer linkage solution that gives B2B organizations access to the richest source of B2B2C linkage data.
  • CX: Emporix launched the Emporix Commerce Execution Platform (CXP), offering businesses the opportunity to dynamically personalize customer journeys based on real-time, and end-to-end process intelligence.
  • EDM: AllCloud announced the launch of the Matillion One Click solution, its latest Solutions Factory offering that accelerates customers’ journey to the cloud for data analytics by helping them acquire data faster and at scale.

Product Updates

  • EDM: Collibra unveiled new innovations including a new usage analytics dashboard designed to make data intelligence easy and accessible to more data users.
  • EMAIL: Klaviyo announced the launch of the Klaviyo SMS Assistant, an SMS tool that automates copywriting.
  • CONTENT CREATION: Marq announced the release of Marq Advanced Analytics, in-platform insights to give brands the visibility they need to make better design decisions and equip teams with templates they will actually use.
  • EMAIL: Litmus launched new Email Testing Profiles that level up the process of email optimization by giving users the ability to control and customize testing.
  • SECURITY: NordPass announced new features including Shared Folders and Items Transfer, both of which benefit business users who are working on various projects simultaneously, or users who lose a fellow employee.
  • HR: Digital signage company Four Winds Interactive (FWI), the workplace management innovator SmartSpace, and the employee communications company Poppulo, announced that they have combined under the Poppulo name.
  • CHANNEL & PARTNER: Chatmeter announced platform enhancements designed to drive real-time CX agility and improve customer loyalty and growth for multi-location enterprises.
  • WEB DEVELOPMENT: Unqork announced two major new product features, Unqork OS and Codeless Data Experiences, both of which will meet the evolving needs of enterprise customers looking for easier ways to manage software applications, with a focus on integrability and data functionality.

Acquisitions

  • ANALYTICS: Datadog announced it has acquired Cloudcraft, a visualization service for cloud and system architects to create real-time diagrams of their cloud infrastructures.
  • SECURITY: 1Password announced the acquisition of Passage, a developer-first passwordless authentication company, and will launch a passwordless authentication platform for enterprises using their technology.
  • WEB DEVELOPMENT: Klaviyo announced it acquired Napkin.io, a company that provides developers with an easy and secure way to write and deploy code directly from a browser.
11/04/2022: New Tools in Content Marketing, Analytics, and Partner Marketing

New Products

  • CONTENT MARKETING: Contentful announced their new Contentful Studio™ that empowers customers to streamline content workflows, development, and publication in one central location.
  • ANALYTICS: Ignite Visibility has released CertaintyTech, a platform designed to help marketers achieve the best ROI when it comes to digital marketing channels.
  • PARTNER MARKETING: KORE Software announced the launch of the Portfolio Optimization Platform that provides users with a place for managing, measuring and optimizing your portfolio all in one.
  • ANALYTICS: IBM has announced Business Analytics Enterprise, a suite of business intelligence planning, budgeting, reporting, forecasting, and dashboard capabilities that provides users with a robust view of data sources across their entire business.

Product Updates

  • CX: Freshworks announced new AI-powered support features across their customer experience solutions Freshchat™, Freshdesk™, Freshsales™ and Freshmarketer™ that will help agents improve response times, and help sales and marketers increase productivity.
  • MARKETING AUTOMATION: Weave has launched a new Phone Reporting Analytics feature to drive meaningful insights and efficiencies for multi-location practices.
  • CUSTOMER ENGAGEMENT: Factoreal announced enhancements to their customer engagement platform that make it easier to deliver hyper-personalized consumer experiences that increase ROI across online, on-site, social, and mobile channels.
  • AI: Picsart announced new generative AI tools within their Quicktools suite of free-to-use photo, video and document editing tools, including an AI Image Generator, and AI Writer.
  • ATTRIBUTION: Reveal Mobile announced the release of enhanced attribution reports available in its geofencing platform, VISIT Local.
  • CMS: Ceros released Editor, a Ceros Studio add-on that helps companies scale their interactive content by allowing marketers, writers, and other non-designers to access only designated elements of a project so they can work without the risk of altering the design.
  • CONTENT MARKETING: Bloomreach announced a new Bloomreach Discovery feature to bridge the gap between marketing and merchandising, connecting any Email Service Provider with active and up-to-date product catalogs.
  • CONTENT CREATION: Piktochart introduced over 100 new business templates that focus on data visualization.

Acquisitions

  • SM MARKETING: Google has acquired Alter, an artificial intelligence avatar startup that helps creators and brands express their virtual identity.
  • CONTENT MARKETING: Emplifi announced the acquisition of Pixlee TurnTo, a provider of user-generated content, ratings and reviews, and influencer marketing solutions.
  • SECURITY: Newfold Digital announced that it has completed its acquisition of MarkMonitor™, the enterprise-level provider of domain management solutions from Clarivate.
10/28/2022: New Tools in Customer Experience, Market Research, Conversational Marketing, Productivity & Workflow, and Competitive Intelligence

New Products

  • CX: AnyRoad unveiled FullView, a solution that enables brands to collect GDPR-compliant, first-party data and feedback from every guest that attends an experiential activation or event, not just the primary booker.
  • MARKET RESEARCH: ​​Alida announced a new Conversational Surveys product that helps organizations retain and increase loyalty of existing customers, and drive improved business performance — all within one seamlessly integrated platform.
  • CONVERSATIONAL: Got It AI announced its new product suite that utilizes AutoFlows, which use generative AI models to create a complete and fluid conversational virtual agent from historical conversation logs.
  • PRODUCTIVITY: Wrike announced Wrike Lightspeed which includes a streamlined user experience, artificial intelligence capabilities, and powerful new features.
  • CI: Perpetua launched Prism, a fully-integrated market and competitive intelligence solution bringing efficiency and precision to how brands advertise on Amazon.

Product Updates

  • MARKET RESEARCH: Suzy announced enhancements to its consumer insights platform, including video open ends, MaxDiff, and Data Explorer, that will help simplify advanced research methodologies.
  • CONTENT CREATION: Grammarly launched tone rewrite suggestions, helping individuals and teams ensure their tone is positive, confident, or personable at the click of a button, even in the most difficult workplace conversations.
  • MARKETING AUTOMATION: Bloomreach announced the launch of Contextual Personalization, a new feature from Bloomreach Engagement that allows marketers to tap into the missed revenue opportunities presented by traditional A/B testing. 
  • CONTENT CREATION: Visme introduced a new digital whiteboard feature, allowing users to create and collaborate on projects in real time.
  • ANALYTICS: ThoughtSpot announced the launch of ThoughtSpot for Sheets, an entirely new web plug-in that brings modern, true self-service analytics directly to data in Google Sheets.
  • VIDEO CREATION: Vyond announced new AI-powered capabilities that make video creation more accessible and easy for business users, as well as new advanced charts, characters, and actions.
  • CMS: Contentful unveiled several new platform orchestration capabilities that help reimagine the way organizations compose and connect content to deliver customer experiences at scale.

Acquisitions

  • WEB DEVELOPMENT: TELUS Corporation announced a definitive agreement to acquire WillowTree, a premier, full-service digital product provider focused on end user experiences, such as native mobile applications and unified web interfaces.

 

10/21/2022: New Tools in Enterprise Data Management, Content Marketing, Lead Generation, Productivity & Workflow, Content Creation, Brand Management, Privacy, Audience Segmentation, and Financial Management

New Products

  • EDM: Seek AI announced the launch of its new B2B SaaS platform that allows data teams to automate and oversee database query projects.
  • CONTENT MARKETING: Vbrick announced the launch of Producer, giving users the ability to remotely capture, produce, and distribute studio-quality video directly from a web browser without the need for downloads, additional licensing, third-party software, or hardware.
  • LEAD GEN: ActionIQ announced its CX Hub for Acquisition Marketing, a solution that allows advertisers and marketers to prospect and acquire new customers in a world without third-party cookies.
  • EDM: Qualtrics announced CrossXM, a new product that gives leaders automated insights into how their employee, customer and brand experiences impact one another, helping them identify the actions they can take to drive the biggest impact across their business.
  • EDM: Veritas Technologies launched Veritas Alta, a cloud data management platform that helps enterprises transition mission-critical workloads to the cloud.
  • PRODUCTIVITY: Workflow Labs announced the launch of HelpDesk, an innovative eCommerce workflow management tool that will allow businesses operating on the Amazon eCommerce platform to reduce time spent on repetitive tasks.
  • CONTENT CREATION: Brightidea launched Brightidea Memo, a software solution designed to help memo writing teams write longform narrative memos fast, while organizing the entire program all-in-one place.
  • BRAND MANAGEMENT: FADEL announced Brand Vision, a unified platform for ensuring brand compliance by managing and monitoring marketing content and its license terms across the entire content lifecycle from pre-production to post-distribution.
  • PRIVACY: Transcend released Assessments, a privacy risk management product that helps reduce the work and risk associated with processing personal data.
  • AUDIENCE SEGMENTATION: Foundry announced the launch of Foundry Intent, an intent data product that helps you identify intent across your website, the public web, industry content, and Foundry’s opted-in audience to provide a more meaningful view of in-market buyer behavior.
  • FINANCIAL MANAGEMENT: Datadog announced Cloud Cost Management, a solution that helps to unify cost and observability data for finance, FinOps and engineering teams to understand and take control of cloud costs.

Product Updates

  • ADVERTISING: Quora expanded their brand advertising business with new video ads to help brands more effectively tell their story.
  • CONTENT CREATION: Piktochart added a screen recording option for users to create videos of their visual content.
  • CMS: Ceros announced the newest iteration of the Ceros creative ecosystem with updates to the three core platform suites—Studio, MarkUp, and Chartblocks, which now operate in one product ecosystem.
  • MARKETING AUTOMATION: Pegasystems announced the latest edition of its Pega Infinity™ software suite with enhancements to Pega Platform™, Pega Customer Decision Hub™, and Pega Customer Service™, to empower brands with enterprise-wide AI that works behind the scenes to increase efficiency, speed innovation, and improve customer interactions for optimal results.
  • ANALYTICS: Alteryx announced new enhancements to the Alteryx Analytics Cloud platform that will help put powerful machine learning tools in the hands of everyone.
  • PAYMENTS: Recurly announced new ramp pricing to enable recurring revenue companies to dynamically increase or decrease pricing within subscriptions.
  • VIDEO MARKETING: Wistia unveiled Wistia Live, a feature that empowers B2B marketers to easily create, host, market, and analyze the impact of webinars and live events.

Acquisitions

  • CX: QuestionPro has acquired SuiteCX, the customer experience and journey mapping platform provider, that together will create a “full stack customer experience” platform that offers capabilities across the lifecycle of the customer experience.
  • MARKET RESEARCH: Riddle announced the acquisition of Qzzr, the online quiz maker, which will help expand their suite of high-end interactive content creation tools for publishers.
  • CRM: WebFX announced the acquisition of Nutshell, a CRM and email marketing platform that helps B2B organizations work together to close more deals.
10/14/2022: New Tools in Productivity, Email Personalization, Email Creation, Security, Events, Advertising, and Enterprise Data Management

New Products

  • PRODUCTIVITY: Box announced the general availability of Box Notes, its real-time content collaboration and project management solution.
  • EMAIL PERSONALIZATION: 6sense announced their new Conversational Email solution that enables companies to engage in conversations with leads at scale to address missed revenue opportunities due to organizational constraints.
  • EMAIL CREATION: Knak launched its Inspiration Centre, providing marketers with collections of creative emails and landing pages based on successful campaigns, to help you go from inspiration to creation with no coding required.
  • SECURITY: ABBYY launched an all-in-one solution that offers instant identity proofing and affirmation anytime, anywhere – to simplify document-centric digital onboarding processes while giving organizations confidence that customers, constituents, employees, and partners are who they say they are.
  • EVENTS: Stova launched as a comprehensive event management solution for delivering exceptional experiences for global enterprise clients by combining Meetingplay, Aventri, and eventcore into one.
  • ADVERTISING: Emodo announced the launch of Adapt, a dynamically-optimized native ad offering that drives increased engagement and higher impact for brands and advertisers.
  • EVENTS: Airmeet released their new Event Experience Cloud, an all-in-one virtual and hybrid event platform for unlimited connection with anyone, anywhere, anytime.
  • EDM: Matillion announced The Data Productivity Cloud, a platform and ecosystem designed to help teams get data business-ready, faster, accelerating time-to-value and increasing the impact data can have.

Product Updates

  • CONTACT CENTER: Invoca announced new capabilities to their conversation intelligence solution including enhanced Conversational IVR technology, and Ring Group Call Routing to help brands answer more sales calls.
  • MARKET RESEARCH: Voxco introduced four new powerful features including Text Analysis, NPS Dashboard, Automated Translation, and New Distribution Status, all to make it easy for users to gather, measure, uncover, and act on data.
  • CX: Gainsight announced updates to its Customer Success Platform including a new Customer Goals feature that enables cross-functional teams to collectively capture, track, and report on customer goals to drive collaboration and showcase value.
  • CONTENT MARKETING: Bloomreach announced it launched more than 15 new product features in Q3, across the company’s Engagement, Discovery, and Content product pillars, now offering practitioners even more ways to drive impactful business results, fast ROI, and lasting customer loyalty.
  • EDM: Immuta announced its latest product enhancements and integrations designed to deliver advanced data security and monitoring across key cloud platforms at scale.
  • PRODUCTIVITY: Weave announced new features in its Online Scheduling tool that gives offices the ability to customize their online calendar with appointment types, providers, and schedule availability.
  • DIRECT MAIL: Taradel announced the launch of a free online design tool that enables users to choose from postcard format and size options, search for templates by keyword, and save or edit existing design projects – all within their Every Door Direct Mail production and fulfillment services.
  • PRODUCTIVITY: GSoft announced enhanced features to ShareGate, including provisioning, reporting, and automation, that will provide added usability to companies who have migrated using ShareGate, and those looking to manage their already-migrated environments with added ease and efficiency.
  • ANALYTICS: Fivetran announced an extended partnership and new product capabilities with Microsoft Azure to help joint customers accelerate their data-driven digital transformations.
  • ADVERTISING: FreeWheel announced an enhancement to its premium programmatic industry suite of offerings, namely a new, unified yield set of capabilities for publishers that protects the value of high quality, premium video while automating yield optimization.

Acquisitions

  • CONTENT CREATION: Copysmith has acquired Frase and Rytr, launching Copyrytr; a collective of AI-powered content and SEO marketing solutions that support millions of creators worldwide.
  • ANALYTICS: Appier announced that it has completed the acquisition of Woopra, a customer journey analytics SaaS company that together will allow businesses to integrate and synchronize customer data via one-click integrations, analyze every touch point throughout the customers’ journeys in real-time and apply the full strength of Appier’s AI-based decision and execution capabilities.
  • EVENTS: Events.com has acquired HelpGetSponsors, an event sponsorship technology company, that will help provide their customers with the tools and skills to find, sell, and manage sponsors, in-kind partners, vendors, and expo sales.
10/07/2022: New Tools in Marketing Automation, Business Process Automation, Productivity & Workflow, and Privacy, Compliance & Risk

New Products

  • MARKETING AUTOMATION: Dynamic Yield announced the launch of Experience OS, an operating system that creates one place for customers to seamlessly manage their consumer experience programs across teams and channels.
  • BUSINESS PROCESS AUTOMATION: Automation Anywhere revealed the Automation Success Platform, designed to accelerate business transformation by making automation accessible for everyone.
  • PRODUCTIVITY: Jotform launched Jotform Sign, an e-signature product that allows businesses to effortlessly send out signable documents.
  • PRIVACY: Veratad Technologies announced Veratad VX, a new global age and identity verification platform designed to deliver a no-code journey orchestration and automated verification experience that will leverage the industry’s most robust suite of verification providers and methods.

Product Updates

  • ADVOCACY: Sprout Social announced the launch of its rebranded advocacy solution, Employee Advocacy by Sprout Social, that enables users to manage both social media and employee advocacy in one place.
  • ABM: Folloze announced the latest version of their Buyer Experience Platform, which now allows B2B organizations to empower all marketers to build rich personalized experiences, in a simple, no-code environment.
  • PRIVACY: BigID announced Hotspot Reporting, a new feature that gives organizations the power to quickly and easily visualize and remediate their riskiest data.
  • ABM: RollWorks launched new capabilities for Hubspot users that allow customers to view their advertising campaign engagement metrics and other important account-level data from RollWorks in HubSpot.
  • PLM: Productboard unveiled new customer-centricity, strategic planning, and enterprise collaboration capabilities to help companies innovate, drive operational efficiency, and accelerate time-to-market.

Acquisitions

  • ADVERTISING: Tailwind has acquired Nectar 9, a paid advertising management platform that combines artificial intelligence and automation to help marketers save time and maximize ads results while cutting their cost of customer acquisition.
  • WEB OPTIMIZATION: Crownpeak announced the acquisition of ilumino, a digital accessibility services and consulting firm, expanding Crownpeak’s automated accessibility scanning technology with ilumino’s subject matter expertise in digital accessibility and usability.
  • CUSTOMER ENGAGEMENT: AB Tasty announced that it has acquired Epoq, an AI-driven recommendation and smart search solution, accelerating both companies’ shared vision of empowering digital teams to deliver relevant and engaging shopping experiences along the consumer journey.
9/30/2022: New Tools in Video Creation, Analytics, SM Marketing, Security, AI, and SM Monitoring

New Products

  • VIDEO CREATION: Nextech AR launched Toggle3D, a new AI powered SaaS platform that enables the creation, design, configuration and deployment of 3D models at scale.
  • ANALYTICS: White Shark Media launched AdClicks, a new reporting software for marketing agencies and freelancers.
  • SM MARKETING: IZEA announced the rollout of IZEA Flex, the company’s next-generation influencer marketing platform that introduces end-to-end tracking of social commerce, allowing marketers to easily measure the impact of individual influencers on e-commerce revenue at scale.
  • SECURITY: TransUnion launched TruValidate Device Risk, developed to help businesses stop fraud based on device recognition, context, device and user behavior.
  • AI: Anyword launched its free Social Media Post Generator that can help you create engaging, high-quality copy for specific use cases and social media platforms.
  • ANALYTICS: Zeenk released Contribution Profit Analytics, a new e-commerce analytics solution that seamlessly integrates all necessary data from a customer’s sales channels and marketing channels into the Zeenk platform.
  • VIDEO CREATION: Dopple announced the Dopple platform, built to deliver best in class 3D configuration and AR experiences for leading eCommerce brands without the heavy lifting required from developers in more traditional 3D/AR applications.
  • SM MARKETING: LTK announced the LTK Creator app, which allows creators to schedule posts, share directly to social media, analyze to optimize earnings, and create collections of multiple posts.
  • SM MONITORING: QuestionPro launched CX Reputation, an all-in-one platform for reputation management that monitors and analyzes a company’s, brand’s or product’s public ratings and review sites, turning them into actionable insights.

Product Updates

  • WEB OPTIMIZATION: Contentsquare launched a Digital Experience Monitoring capability that combines both Speed Analysis Synthetic and Real User Monitoring to give brands a complete diagnosis of speed and user interaction.
  • CONTACT CENTER: GoTo announced a new Co-browse feature within GoTo Contact Center that gives agents the ability to collaboratively and securely assist their customers within their web browser so agents are more efficient.
  • LIST MANAGEMENT: Astera released an AI-powered data extraction feature in their ReportMiner module called AI Capture that automatically detects and captures data regions and fields using natural language processing algorithms and table detection.
  • VIDEO CREATION: simpleshow introduced a new language processing feature called Timing Engine so that users don’t have to worry about timing their voiceovers to match their videos.
  • PRODUCTIVITY: Cognito Forms launched workflow automation, a set of upgraded features that triggers meaningful connections while collaborating around data.
  • MARKET RESEARCH: Toluna announced multimarket research capabilities on the Toluna Start platform that enable users to target unlimited markets through a single, simplified setup process, and analyze global data through a single reporting link.
  • PRIVACY: BigID announced native data deletion capabilities that make it easy for organizations to quickly and effectively delete personal and sensitive data across their data stores.
  • EMAIL​​: Pipedrive announced the launch of its new beta workflow automation feature in Campaigns by Pipedrive, designed to help customers simplify marketing campaign management and bring their sales and marketing teams onto one platform.
  • ANALYTICS: LogRocket announced a new feature called Galileo, a machine learning-based solution to automatically surface and prioritize the most impactful issues affecting digital user experience.

Acquisitions

  • CONTACT CENTER: Sendinblue announced its acquisition of Yodel.io, a cloud-based business phone solution, to further support SMBs so they in turn can meet the evolving needs of their own customers.
  • PRODUCTIVITY: Calendly has acquired Prelude, a specialist in automating scheduling and organization around job recruitment, to build out more specialized products for verticals, starting with HR.
9/23/2022: New Tools in Advertising, Real-Time CRM, Web Design, Video Creation, and CDPs

New Products

  • ADVERTISING: Minute Media announced the launch of its own supply-side platform to provide a more efficient and direct connection between publishers and brands working within the programmatic advertising ecosystem.
  • ADVERTISING: Criteo announced the launch of Commerce Max, a self-service, all-in-one demand-side platform empowering enterprise marketers to plan, buy and achieve measurable sales results across the largest commerce ecosystem and enabling retailers to scale their media program.
  • REAL-TIME CRM: Salesforce unveiled Salesforce Genie, a real-time CRM that powers the entire Salesforce Customer 360 platform and allows companies to deliver seamless, highly personalized experiences across sales, service, marketing, and commerce.
  • WEB DESIGN: Designmodo announced the release of Siter.io, a no-code website builder that allows users to design directly in the browser.
  • VIDEO CREATION: D-ID launched its proprietary Creative Reality™ Studio, a self-service video platform that enables users to easily bring photos to life and seamlessly generate high quality and customized presenter-led content from a single image.
  • CDP: Ikue launched its new Customer Data Platform designed and built specifically for marketing teams within telecoms operators.

Product Updates

  • DAM: Acquia announced new Channel Portal capabilities for Acquia DAM, that allows businesses to easily create and share branded, secure, and up-to-date digital product catalogs with individual partners to accelerate sales and ensure products are accurately represented in the market.
  • WEB OPTIMIZATION: UserTesting announced the availability of new test templates for the UserTesting Human Insight Platform that helps businesses establish confidence with customers over privacy policies and protocols. 
  • ANALYTICS: Qualtrics announced Video Feedback, a new way for organizations to collect qualitative feedback on the Qualtrics XM Platform where they can analyze both words and emotions, and use that data to make business decisions quickly and with confidence.
  • ANALYTICS: Zeenk announced the launch of its new TikTok reporting and analytics capabilities that allows brands to now instantly access their TikTok campaign reports in the Zeenk dashboard and centralized along with their other sales and marketing channels.

Acquisitions

  • ANALYTICS: Viral Nation announced that it has acquired MediaKits, the easiest way for creators to share their analytics, and will integrate MediaKits’ data-aggregation abilities with its tech platform to help creators better understand and reach their audiences.
  • EVENTS: Concept3D announced the acquisition of Localist, the event calendar platform for higher education communities.
  • MOps: Volaris Group Inc. announced that it has acquired SaaS enterprise marketing workflow management software provider Crosscap, which will provide Volaris with a foothold in the marketing management vertical.
9/16/2022: New Tools in eCommerce, Mobile Marketing, SEM, Video Creation, Productivity, Corporate Social Responsibility, Conversational Marketing, and Content Marketing

New Products

  • eCOMMERCE: Kliken announced the launch of their AI-driven, purpose-built ad platform, Kliken Ads, providing store owners the opportunity to advertise on the Open Web, giving them reach beyond the walled gardens of Google and Facebook and enabling greater visibility at a lower cost.
  • MOBILE MARKETING: Appcues announced the launch of Appcues Mobile, a no-code solution that enables anyone to quickly build, publish, and experiment with on-brand mobile experiences that improve user activation and retention.
  • SEM: Sinch announced it is launching AskFrank, its AI-enabled intelligent question-answering search engine that uses AI to search content, adding value to chatbots as an extension by providing answers to questions that are not available in a chatbot’s database by expanding its information access.
  • VIDEO CREATION: Pictory launched their powerful AI software tool that enables users to easily create and edit high-quality branded videos.
  • PRODUCTIVITY: Hustle launched its Conversational Video Platform, a comprehensive suite of solutions that leverages short-form video to personally connect brands to consumers, scale communication efforts and deepen trust.
  • CORPORATE SOCIAL RESPONSIBILITY: C3 AI announced C3 AI ESG, an application that harnesses artificial intelligence and machine learning to enable companies to monitor, report, and improve their ESG performance.
  • VIDEO CREATION: Screencast-O-Matic introduced Stories, an integrated video planning and creation tool that incorporates a storyboard and scripting in an easy-to-use, drag-and-drop video creation tool.
  • CONVERSATIONAL MARKETING: Vonage launched Vonage AI Studio, a low code/no code tool to design, create and deploy customer engagement solutions that operate in natural language using artificial intelligence (AI).
  • CONTENT MARKETING: Outbrain released Keystone by Outbrain, a user journey and experience platform that offers a holistic view of performance, across all departments and all goals.

Product Updates

  • PRODUCTIVITY: Livestorm announced the addition of nine new features designed for enterprise customers including marketing automation integrations, custom reporting, additional workspaces, and more.
  • PRODUCTIVITY: RingCentral announced new video meeting capabilities for RingCentral Video, including AI-based advanced meeting insights and summaries, a whiteboard, live transcription, AI-powered noise reduction, participant reactions, and remote desktop control.
  • WEB PERFORMANCE: ForgeRock announced the availability of next generation identity orchestration capabilities to enable enterprises to more easily deliver world-class customer and employee experiences secured by AI-driven threat protection.
  • AUTOMATION: Customer.io announced a new messaging channel: in-app messages, which now allows customers using the platform to combine all of their communications in one place, creating a more seamless experience.

Acquisitions

  • MOps: Planful announced the acquisition of Plannuh, a marketing performance management cloud solution, that will now enable seamless collaboration between finance and marketing teams, and other business users.
  • SEM: Algolia announced the acquisition of Search.io, and will combine their market leading keyword search and Search.io’s Neuralsearch into a single API.
  • HR: AvePoint announced it completed its acquisition of tyGraph, the platform that allows organizations to organize, measure, and analyze human interactions to accelerate success in the digital workplace.
  • WEB ANALYTICS: Metadata has acquired Reactful, a real-time web optimization and personalization platform for B2B marketers, that will be integrated into Metadata’s Marketing Operating System to expand its offering beyond paid advertising.
  • PRODUCTIVITY: Ricoh announced the acquisition of Cenero, a service-focused audio visual technology, unified communications, and IT solutions provider, helping to bolster Ricoh’s outsourced digital workplace services capabilities to improve digital dexterity and business agility for customers across the globe.
9/9/2022: New Tools in Mobile Marketing, Analytics, eCommerce, and EDM

New Products

  • MOBILE MARKETING: BILDIT announced its official launch as a native mobile app development platform specifically designed for retail and brand eCommerce.
  • ANALYTICS: Forethought announced the launch of Discover, the complete platform to transform your entire customer service lifecycle, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
  • ANALYTICS: Alteryx announced Alteryx Server-FIPS, a version of its Server offering that is aligned with the Federal Information Processing Standards (FIPS) for data security and computer systems for scheduling, sharing, and running apps and models created in Alteryx Designer-FIPS for others in the organization to leverage.
  • ANALYTICS: Alation announced the launch of Alation Cloud Service for Snowflake designed for departments and organizations of all sizes to start cataloging data on Snowflake’s platform.
  • eCOMMERCE: Koji announced the launch of Video Shopping, a new app that gives creators the ability to earn revenue by sharing links within their video content.
  • EDM: Equifax announced the launch of the TotalVerify data hub, a multi-faceted data and analytics hub that delivers fast results and offers differentiated data and unique datasets through verification, investigation, and monitoring solutions.
  • eCOMMERCE: Bluehost announced the launch of its new commerce solutions that make it simple for customers to launch their online stores and makes using WordPress easier by bringing together YITH plugins and WooCommerce.

Product Updates

  • MOBILE MARKETING: Lumavate introduced Mobile Messaging as part of their DXP, enabling users to easily opt-in to text, segment their audiences, send real-time and scheduled texts, and analyze message data directly within the same platform where they build digital experiences.
  • AFFILIATE MARKETING: ZINFI announced it has launched a complete set of affiliate marketing management (AMM) solutions as a part of its UCM platform that will allow companies to promote their brands and drive referral and lead generation for their products and services via a globally distributed affiliate network.
  • CONTENT MARKETING: Anyword announced its Website Targeted Messaging feature, which analyzes the assets on a user’s landing page to optimize copy, generate new copy and maximize conversions.
  • PRODUCTIVITY: Airtable announced new options, including four new interface buttons, the ability to relabel records in your tables, and the ability to automatically update your Google Docs.
  • PLM: Productboard announced new reporting and customer board capabilities to empower product leaders to deliver business value faster while driving organizational efficiency.
  • ADVERTISING: Publica released Platform Connect, a new feature that will enable existing streaming publishers on the Publica platform to extend their audiences within a transparent and controlled ecosystem of trusted connected TV (CTV) publishers.
  • PRODUCTIVITY: Box announced a new set of features for Box Sign, allowing users to publish documents online for signature, edit signature requests in flight, enjoy an improved signer experience, and more.
  • MARKET RESEARCH: Typeform announced the launch of brand kits, a new feature that allows any user to easily create, edit and access shared assets in their Workspace, and deploy them consistently across all content, including forms, quizzes, surveys, polls and more.
  • COMPETITIVE INTELLIGENCE: Adthena announced the launch of its innovative Brand Activator automation tool that automatically pauses bidding on search terms when a brand is winning organically and when no other competitors are bidding.
  • MARKETING AUTOMATION: HubSpot announced new features including customer journey analytics, flexible payments, and connected data that gives businesses a deeper, more holistic view of the customer experience.

Acquisitions

  • CONTACT CENTER: Medallia announced it has closed its acquisition of cloud-based contact center callback technology company Mindful, together giving brands the ability to create more seamless and personalized experiences across every channel.
  • PRODUCTIVITY: HP Inc. announced the completion of its acquisition of Poly, a global provider of workplace collaboration solutions. Together they will deliver a complete ecosystem of devices, software, and digital services.
  • PRIVACY: Equifax announced that it has completed the acquisition of Midigator LLC, a provider of post-transaction fraud mitigation solutions.
  • BUSINESS MANAGEMENT: Relativity announced that it has acquired Heretik, a contract review company that combines machine learning technology and advanced analysis to help organizations gain immediate insight into contract data.
  • WEB DEVELOPMENT: TIME announced the acquisition of Brandcast, the no-code platform for creating and managing enterprise-grade websites.
  • EVENTS: Events.com acquired Evensi, the platform for discovering events, powered by AI and ML, and together will provide a one-stop-shop for event discovery, ticketing, sponsorship, marketing, and management.
  • EVENTS: Personify announced the acquisition of GTR Event Technology, allowing Personify to offer a complete event management platform for organizers of trade shows, conferences, corporate meetings, and other events of all variations and sizes.
  • ANALYTICS: Branch has acquired AdLibertas, a predictive data platform built for mobile apps, helping Branch extend its value as a mobile measurement partner for companies driving growth, engagement and revenue across all marketing channels.
  • BRAND MANAGEMENT: Smartsheet has acquired brand management, templating and creative automation platform, Outfit, deepening the company’s investment into its digital asset management offering, Brandfolder by Smartsheet.
  • VIDEO PLAYERS: Wowza announced that it has acquired Flowplayer, a video player specialist that adds enhanced player functionality, a lightweight code base and a rich plugin library to Wowza.
8/26/2022: New Tools in Virtual Events, SEM, Social Media Networks, Photography, Web Security, and Video Creation

New Products

  • EVENTS: WorkOutLoud launched WorkOutLoud Venue, a new all-in-one, intuitive virtual event platform that provides extensive management capabilities for hosting events of all sizes.
  • SEM: AdBeacon announced the launch of its first party data tracking and ad optimization platform that enables online advertisers, especially Facebook marketers, to use their own data to accurately target advertisers in real time.
  • SM NETWORK: Leap launched as a new video chat conversation app that brings curious minds together to learn and share insights from experts and people who share their passions.
  • PHOTOGRAPHY: Zenfolio launched PhotoRefine.ai, an app that employs AI to vastly reduce the amount of time photographers typically spend grouping, rating and culling images after a photo session.
  • SECURITY: Ntrinsec announced the launch of its new key security automation platform that eliminates security risks around encryption key reuse and poor key management.
  • SECURITY: PlainID announced the release of its “Authorization-as-a-Service,” SaaS-enabled Authorization Platform that simplifies management with its Policy-Based Access Control (PBAC) framework which allows you to create, manage and enforce the full policy lifecycle in a user-friendly way.
  • VIDEO: VideoVerse announced the expansion of its innovative services with the beta release of illusto, a cloud-based intuitive video editing tool that empowers creators, professionals and beginners to bring their impactful stories to life.
  • SECURITY: ReasonLabs launched Online Browser Security, a web extension that provides real-time, 24/7 protection against malicious URLs, phishing, harmful extensions, suspicious downloads, intrusive cookies and trackers, unauthorized notifications, and pop-ups.

Product Updates

  • EDM: Acceldata announced the expansion of its data observability cloud solution, that offers data observability options to enterprises regardless of where they are on their data journey – cloud native, multi-cloud, hybrid or on-premises.
  • PODCASTING: Zencastr announced the newest version of their platform that makes it an end-to-end video podcast platform to record, edit, launch and host podcasts all in one place.
  • MARKET RESEARCH: SoGoSurvey relaunched under the name Sogolytics, the company that provides research and experience management solutions to users worldwide.
  • PRODUCTIVITY: ON24 announced the next evolution of its webinar solution, ON24 Elite Explore, making it even easier for marketers to create engaging, intuitive, and impactful experiences for their audiences with the ability to customize and brand touchpoints and deliver interactive and personalized calls-to-action across a sleek and consumer-friendly interface.
  • SM MONITORING: ListenFirst announced the addition of paid TikTok analytics for brands within the ListenFirst platform.
  • SMS MARKETING: ProTexting added a new ‘Holiday and After Hours Autoresponders’ feature for clients using their SMS messaging services.
  • DIRECT MAIL: Sendoso announced a new suite of features to its sending management platform, that allows users in just a few clicks to create cohesive branded themes and tailored messages to incorporate within their sends.
  • ABM: Metadata.io announced the release of Display and Google Ads being run through its AI-powered marketing campaign platform, giving customers more control over campaign ad spend for better targeting.

Acquisitions

  • CRM: SS&C Technologies announced it has acquired the sell-side Tier1 CRM business and related assets from Tier1 Financial Solutions, helping to expand SS&C’s CRM capabilities.
  • HR: HireRoad announced the acquisition of workforce analytics software provider PeopleInsight, that seamlessly ingests, normalizes, and correlates data from any HR system, making it easy for customers to analyze data across all their HR systems in one place.
  • CUSTOMER ENGAGEMENT: Blackbaud announced that it has acquired the activity-based engagement app Kilter, allowing Blackbaud to expand activity-based peer-to-peer fundraising engagement, to grow the ways individuals can connect with the causes they care about most through the activities they love.
  • EMAIL: Customer.io announced the acquisition of email coding platform Parcel, and together will offer a streamlined experience for marketers, designers, and email developers worldwide.
  • RESEARCH: QuestionPro acquired Digsite’s qualitative research capabilities and collaborative Insights Platform, and will now offer the Digsite qualitative solutions alongside its full suite of enterprise-level research, survey and customer experience software and services.
  • SEM: Optimal announced the acquisition of Effective Spend, and together will offer a full range of performance-based digital marketing services, including paid search and social, search engine optimization, Amazon marketing, programmatic activation, connected TV, performance creative, and more.
8/19/2022: New Tools in eCommerce, Analytics, HR, PR, AR and CDP

New Products

  • eCOMMERCE: AdAdapted announced add-to-cart, Shoppable Video Ads that allows brands to seamlessly tell their brand story, while increasing conversions and gathering critical customer insight through mobile browser, mid-article or stand-alone video.
  • ANALYTICS: Omni announced its public launch as a Business Intelligence platform that combines the consistency of a shared data model with the freedom of SQL.
  • ANALYTICS: integrate.ai announced the availability of its privacy-preserving machine learning and analytics platform that leverages federated learning and differential privacy technologies to unlock a range of machine learning and analytics capabilities on data that would otherwise be difficult or impossible to access due to privacy, confidentiality, or technical hurdles.
  • HR: Authenticx introduced a quality management solution to strategically analyze contact center conversations and proactively surface areas of improvement and opportunity.
  • PR: Graphika announced Atlas, a subscription-based product that provides intelligence derived from the communities engaged with online conversations related to today’s most pressing topics.
  • AR: Displai launched an AR platform that transforms regular product packaging into interactive digitally enabled packaging, opening the doors for brands to engage consumers via their products.
  • CDP: Cloudera announced the launch of Cloudera Data Platform (CDP) One, an all-in-one data lakehouse software as a service (SaaS) offering that enables fast and easy self-service analytics and exploratory data science on any type of data.

Product Updates

  • CONTENT CREATION: Visme launched its latest capability, wireframes, that allows users to be able to design a variety of fully customizable wireframes, including low-fidelity, annotated, and user flow, right from their Visme editor dashboard.
  • ANALYTICS: Quotient announced its digital out-of-home (DOOH) multi-touch media measurement capabilities within the Quotient Analytics Platform.
  • VIDEO MANAGEMENT: Rumble announced that the company has launched free unlimited livestreaming for content creators with over one hundred subscribers.
  • EVENTS: Delegate Connect, the end-to-end solution for delivering immersive virtual and hybrid events, officially rebranded as Joyn, reflecting the company’s commitment to innovation with exciting new goals and products in tow.
  • CONVERSATIONAL: Botco.ai launched Instachat Builder, an addition to their conversational marketing platform that helps to accelerate AI chat deployment by allowing Botco.ai customers to directly train Botco.ai’s chatbot on any type of text information.
  • PERSONALIZATION: Searchspring launched Searchspring Personalized Email Recommendations as another part of their Personalization Suite, allowing merchants to truly tailor their emails to make product discovery easier and extend personalization beyond the eCommerce site.
  • WORKFLOW: Spot announced Spot 2.0, their next-gen communication tool for teams to connect, collaborate, and build culture, combining a unique spatial experience with a powerful team-chat implementation.
  • TRAINING: WeVideo announced the acquisition of PlayPosit, a software company that offers an online interactive environment that seamlessly integrates layered learning experiences directly into video content.
  • ORDER MANAGEMENT: Kinaxis announced that it has acquired MPO, a unified global cloud-based SaaS platform for multi party orchestration of orders, inventory and transport.
  • PERSONALIZATION: Pantastic Networks announced its acquisition of LimeSpot, an AI-powered eCommerce personalization application.
  • VIDEO: Mediaocean announced that it has acquired Imposium and its technology that enables marketers to quickly create personalized videos that meet consumers in the moment with tailored messages.
  • INFLUENCER MARKETING: Pattern announced its acquisition of influencer marketing platform Current, helping brands drive category-leading traffic and conversion for product listings on D2C websites, global marketplaces, and other digital channels.
  • IDENTITY: Thoma Bravo announced the completion of its acquisition of enterprise identity security company SailPoint, helping to deliver increased value to their customers.
  • MARKETING AUTOMATION: Agency Revolution announced its acquisition of Forge3, the insurance agency website platform that together will provide a one-stop solution that meets all the marketing needs for insurance agents.
8/12/2022: New Tools in Security, Payments, Content Marketing, Web Performance, Sustainability, eCommerce, Analytics, Productivity, and Conversational Marketing

New Products

  • SECURITY: Seraphic Security announced a browser security solution for enterprises that works across any browser and any device.
  • PAYMENTS: Kibo announced Kibo Subscriptions Management, allowing retailers to provide their customers with convenient, ongoing, recurring subscriptions of frequently used products.
  • CONTENT MARKETING: Gracenote launched the Gracenote ID Distribution System, a platform that enables creators to leverage Gracenote IDs to manage their content, streamline distribution and ensure their content brands are well represented and easily discoverable on major streaming services, connected TV devices and MVPDs.
  • WEB PERFORMANCE: Mimecast announced Mimecast X1, the cybersecurity platform engineered to leverage a rich source of intelligence to learn about people and how they collaborate.
  • SUSTAINABILITY: o9 Solutions launched a set of sustainability solutions  embedded in its integrated business planning platform, helping improve the environmental and social impact of their global supply chains.
  • PAYMENTS: Attentive launched a text-to-buy solution built with Shopify’s Shop Pay payments tool, allowing customers to buy directly from within an SMS conversation.
  • eCOMMERCE: Shoppable released Instant Shop, a prebuilt, hosted shop that allows you to easily create an eCommerce storefront so that you don’t have to redirect your fans to other websites to purchase.
  • ANALYTICS: Kalibrate launched Competitive Insights, a mobility-based analytics solution that enables retailers to see a real-time view of consumer’s foot traffic patterns at a given location.
  • ANALYTICS: Iterable announced its AI Optimization Suite, allowing brands to deliver outcome-based marketing strategies that drive stronger, individualized customer experiences.
  • PRODUCTIVITY: Mimo Monitors launched their video conferencing software, Unify Meeting, that combines the top three video conferencing platforms into one user interface.
  • CONVERSATIONAL: Yellow.ai launched DynamicNLP™, enabling Dynamic AI agents to learn on the fly, helping enterprises to set up Conversational AI flows within minutes.

Product Updates

  • WEB DESIGN: Wix released a new Wix Editor with advanced AI features, bringing together their Wix ADI editor and their classic Wix Editor to simplify complex design capabilities.
  • PERSONALIZATION: Intellimize unveiled new capabilities to provide greater scale, speed, and agility for leaner marketing teams.
  • PRODUCTIVITY: Wondershare launched the latest version of their all-in-one diagramming solution EdrawMax which includes a wide range of designer-made templates, a comprehensive symbol library, file compatibility, and sharing options.
  • CONTACT CENTER: Tata Communications enhanced its InstaCC platform with digital features to transform customer engagement of enterprises, stitching a secure, connected digital fabric that allows global enterprises and end users to connect across varied channels.
  • PRIVACY: BigID announced new capabilities that add fully automated end-to-end remediation to ensure cloud data risk from open and over-privileged file access is quickly closed, preventing insider threats, data leaks and dangerous breaches.
  • EDM: Cyral announced it has added multi-factor authentication capabilities to its platform for centralized cloud data access management.
  • PRODUCTIVITY: Allo announced a new version of their platform that brings together Objectives and Key Result goal setting, remote collaboration, accountability and team building in one package.
  • SUPPLY CHAIN: Localz announced a new group chat feature to its customer engagement solution, looping the contact center into the conversation, enabling businesses to improve transparency and communication with their customers.
  • EDM: Concentric AI launched new functionality that uniquely protects sensitive data shared as text or attachments across popular business messaging platforms, including e-mail, Slack and Microsoft Teams.
  • OPTIMIZATION: Conductrics announced that it has integrated customer surveying capabilities into its platform to give CX professionals the ability to use direct customer feedback as an integral part of their testing and optimization practices.
  • AR: Blippar announced that it is making Blippbuilder, their easy-to-use AR creation platform, free to use.
  • SM MONITORING: Reputation announced a number of updates to its social CX product suite, enabling marketers to more efficiently manage social channels in one location and use industry feedback data to create more strategic brand campaigns.

Acquisitions

  • SECURITY: Datadog announced it has acquired Seekret, a highly innovative API observability company that will extend Datadog’s unified platform to deliver deeper API observability, governance and automation across the entire API lifecycle.
  • SALE OPS: VASS Group announced the acquisition of Hexagon Data, a digital marketing automation solutions company that develops and implements solutions to accelerate sales processes in strategic sectors such as media, retail, consumer goods, and telecommunications.
  • PRODUCTIVITY: Forsta announced its acquisition of HelloIgnite, a collaboration platform which enables companies to collect, share, and manage innovative ideas from employees to improve experiences for customers.
  • SEM: NinjaCat announced the acquisition of pay-per-click budget management software suite Shape, and together will deliver an all-in-one platform to store, report, monitor, analyze, and act on marketing data at scale.
  • VIDEO: Kargo announced the acquisition of Ziggeo, a video player and technology company that brings a suite of products to Kargo’s growing omni-channel platform, including a video player, video recording capabilities and numerous APIs.
8/5/2022: New Tools in Customer Engagement, Contact Center Systems, Social Media Management, SMS Marketing, List Development, Lead Generation, App Marketplaces, Advertising, Enterprise Data Management, and Content Creation

New Products

  • CUSTOMER ENGAGEMENT: Synup announced the launch of Messenger, a multi-location customer communication solution that allows customers to get a consolidated view to manage, and respond to multi-location messages at scale.
  • CONTACT CENTER: S-NET Communications announced the launch of S-NET Engage, a comprehensive, multi-flow contact center solution that helps companies deliver seamless, automated, and personalized customer experience journeys across channels including voice, SMS, email, web chat, fax, and Facebook.
  • SM MANAGEMENT: PLANOLY announced the launch of Video Planner, a new tool that simplifies taking video content from “idea to post,” thanks to its ability to plan and publish video content from one place.
  • SMS: Hustle announced the launch of Broadcast, a new texting solution in the Hustle platform that equips businesses and nonprofits with the power to communicate with thousands of people in just one click.
  • LIST DEV: Lusha announced the launch of Salesforce Data Enrichment, an automated enrichment solution enabling users to continuously enrich their Salesforce contact and company database’s with fresh and relevant data.
  • LEAD GEN: Verse announced the launch of Verse Capture, a chatbot alternative that provides businesses with the ability to transform website traffic into real-time 2-way text conversations powered by Human-Guided AI.
  • MARKETPLACE: Zesty.io announced the release of the Marketplace, a portal for customers to integrate their favorite technologies with Zesty’s headless CMS at the core.
  • ADVERTISING: DISQO announced the launch of Outcomes Lift, the cross-platform advertising campaign measurement solution that provides advertisers with increased visibility into the entire customer experience journey.
  • EDM: Flow Security announced the launch of their data security platform that discovers and protects both data at rest and in motion.
  • CONTENT CREATION: Writer announced the launch of CoWrite, a GPT-powered AI writing tool that is trained based on a customer’s own content.

Product Updates

  • EMAIL SECURITY: RevBits announced the launch of RevBits Secure Email Gateway, adding an additional layer to its existing, client-side email security, and giving customers the capability to defend against sophisticated malicious emails from the point of email reception, down to the user inbox.
  • CONTACT CENTER: RingCentral announced several innovations across both its business cloud phone system and its unified business communications platform that help customers automate menial tasks, reduce app switching, and create custom workflows to solve unique business needs.
  • INTENT: Contentgine launched new AI and ML capabilities for its Content Indication Platform to uncover greater content consumption insights more readily for B2B marketers.
  • VIDEO CREATION: Wochit announced a self-serve version of their video creation product, designed to be easily embedded and white-labeled by organizations looking to add video editing to their platform for their customers.
  • ANALYTICS: ManageEngine announced that its IT analytics product, Analytics Plus, is now available as a SaaS offering, enabling users to set up a fully functional, integrated analytics platform in under 60 seconds.
  • PRIVACY: YouAttest announced YouAttest Enterprise, an enhanced and customized edition of the company’s cloud-based identity governance solution for companies and organizations requiring cost-efficient but effective security and compliance for users, roles and applications.
  • CMS: Storyblok announced the newest version of their CMS that includes a fresh user interface complete with an all new design experience, collaboration tools, and an enhanced digital asset manager designed to improve content workflows.
  • CDP: Lytics announced the launch of Lytics Private Instance and Lytics Private Cloud on Google Cloud, two new capabilities that help enterprises centralize and harness data from a myriad of sources to help improve the customer experience.
  • SM MANAGEMENT: Sprout Social announced the addition of Instagram Reels to its video management capabilities, to help support brands in organizing and growing their end-to-end video strategy.
  • VIDEO CREATION: Wondershare launched the latest version of Filmora with upgraded features like denoise and quick split mode for users to make their storytelling more compelling without boundaries.

Acquisitions

  • DATA: Accenture has acquired Tenbu, a cloud data firm that specializes in solutions for intelligent decision-making and planning through areas such as analytics, big data and machine learning.
  • ANALYTICS: UiPath announced it has acquired Re:infer, a natural language processing company for unstructured documents and communications, enabling UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions.
  • ANALYTICS: IRI and The NPD Group have completed their merger to create a leading global technology, analytics and data provider to offer clients a comprehensive, accurate view of consumer behavior and total retail purchasing and consumption trends across a broad range of industries.
  • PERSONALIZATION: mParticle announced that it has acquired Vidora, an AI personalization platform for customer data, that will help to improve decisioning, segmentation, and personalization.
7/29/2022: New Tools in Contact Center Systems, Identity Resolution & Registration, and Advertising

New Products

  • CONTACT CENTER: Nextiva unveiled a communications and productivity workhub that enables individuals and teams to manage all conversations from a single place, boosting their productivity and customer engagement.
  • IDENTITY: Persona launched Dynamic Flow, the first risk response and verification engine that customizes the identity verification process in real time for each user and use case.
  • ADVERTISING: Raydiant announced the launch of RaydiantTV, a new app that allows businesses to broadcast semi-live content to multiple television screens and personalize their own advertising space.

Product Updates

  • CUSTOMER ENGAGEMENT: Helpmonks announced the latest iteration of its flagship product that combines shared inbox, live chat, CRM, and Email Marketing, making work easier and faster.
  • EDM: InfoSum announced Platform Sigma, the next evolution of their platform with enhancements that provide organizations with the safest, most secure, and most interoperable infrastructure to build and manage their own data clean rooms.
  • WEB DEVELOPMENT: Squarespace announced a next generation drag-and-drop website editor available on Squarespace 7.1 called Fluid Engine, which provides a truly customizable, fast, and easy website design experience for desktop and mobile.
  • ADVERTISING: Polar changed its name to Nova and also launched CTV and other new video formats to now be able to convert any video on social media into a VAST-enabled ad to run online or on CTV.
  • PRODUCTIVITY: RingCentral announced new feature enhancements for RingCentral Rooms that will enable interactive experiences for customers in hybrid work environments, including a digital whiteboard.
  • EMAIL: MailerLite launched a new mobile app that combines their email marketing platform and website builder tools into one.
  • PRODUCTIVITY: Airtable announced various new features that provide more support for your growing team, new filtering options, and a fresh UI redesign.
  • EVENTS: ARInsights announced Event Manager Scheduling Assistant, an enhancement to its popular Event Manager solution that makes coordinating analyst meetings during large company events or dedicated “analyst day” events even easier.
  • UX: UserTesting announced new test templates for their Human Insight Platform that help digital product teams learn from customers faster and earlier in the process with human insight, ultimately de-risking decisions without slowing them down.
  • ML: Expert.ai announced new features have been added to its natural language platform, enabling applications to be put into production faster, with the highest accuracy possible and at scale.
  • CONTENT CREATION: Visme announced their latest feature, Dynamic Fields, allowing users to autofill data into their Visme projects, ensuring ease of use and accuracy in presentations, proposals, reports, and other docs.
  • ANALYTICS: Contify introduced a new “Global Newsfeed” feature in its platform that allows users to access all of the content aggregated by Contify using its proprietary crawling infrastructure, from over 500,000 sources.
  • CONTENT CREATION: Marq, previously known as Lucidpress, launched its new brand along with notable updates to its platform that make delivering relevant content even easier.
  • MOps: BrandMaker announced that it has renamed the company to Uptempo, officially unifying the merger of BrandMakerAllocadia, and Hive9 under a single brand, helping to radically transform how its customers plan, predict, invest, execute, and improve marketing.
  • PRODUCTIVITY: Wrike announced the release of Custom Item Types, a unique core platform capability that enables users to create their own work item types tailored to their team’s specific culture and style.

Acquisitions

  • eCOMMERCE: Basis Vectors announced that it has acquired CommerceV3, the full service cloud platform for high volume digital commerce.
  • SALES OPS: Concentrix announced it has closed its acquisition of ServiceSource, the global market leader in B2B digital sales, positioning Concentrix for greater expertise in B2B sales capabilities on a global scale.
  • CONSULTING: Accenture has acquired Solvera Solutions, a cloud consulting company focused on ServiceNow, Microsoft and SAP applications.
  • CONTACT CENTER: Infobip has completed its acquisition of VoIP provider Peerless Network and now offers their client’s access to its communications platform-as-a-service platform.
  • CONTENT MARKETING: FMG announced its acquisition of Vestorly, a company specializing in AI-driven content curation for wealth management firms, expanding FMG’s AI capabilities to improve marketing opportunities for modern financial professionals.
7/22/2022: New Tools in Audience Segmentation, Data Migration, Advertising, Analytics, Video Management, Internet Security, and Customer Journey

New Products

  • AUDIENCE: LiftEngine announced the release of LaunchPad A.S.A.P., an Audience Segmentation & Activation Platform platform that provides marketers with automated customer data management and unlimited access to hundreds of data elements for advanced customer segmentation and campaign activation.
  • DATA MIGRATION: AVASOFT announced the release of AVAMIGRATRON, the Next-Generation cloud-based Slack to Teams migration platform that comes with myriad features to support enterprises with a secure and seamless migration from Slack to Microsoft Teams.
  • ADVERTISING: Vibrant Media announced its sell-side solution that ​​allows publishers to automate the process of adding and maintaining relevant key-values in the programmatic framework.
  • ANALYTICS: Diwo announced the Diwo Decision Intelligence (DI) Platform, delivering an innovative analytics experience designed to accelerate the path from data to decisions by providing business users with AI-powered, actionable recommendations in minutes rather than days.
  • VIDEO MANAGEMENT: CommentSold announced the launch of Videeo, a live video commerce technology solution that gives enterprises the ability to deliver engaging, branded live video commerce experiences by easily integrating live selling into an online retailers’ existing e-commerce stack.
  • INTERNET SECURITY: Perception Point announced the release of Perception Point Advanced Browser Security, a new web security solution which adds enterprise-grade security to native Chrome and Edge browsers.
  • ADVERTISING: Givsly announced the launch of its Good Advertising solution that gives advertisers a competitive edge by breaking through in a cluttered landscape and driving real engagement.
  • CUSTOMER JOURNEY: LivePerson announced the launch of Contact Center Conversation Mining, a revolutionary solution for tracking, measuring, and optimizing customer experiences, powered by the Celonis Execution Management System.

Product Updates

  • SM MONITORING: ListenFirst announced the addition of Instagram Reels to the ListenFirst Analytics platform.
  • DAM: Helpmonks announced the relaunch of Razuna, its Digital Asset Management tool, with various new features and improvements.
  • EDM: Atlan announced that it has launched a new version of its product including a complete redesign and a slate of new features around active metadata.
  • SM MARKETING: Tailwind introduced new email marketing capabilities as a part of their social media marketing platform so that users can manage distribution on their most important channels from within one platform.
  • VIDEO: Wondershare released DemoCreator 6.0 to help users make their video presentations more impactful than ever with a great range of upgraded features.
  • CMS: dotCMS announced that enterprise cloud SPA hosting feature will be made available as part of its standard dotCMS Cloud offering.
  • MOps: HG Insights introduced various new features to their platform, helping to better deliver the actionable insights business leaders need to understand their markets in-depth, make decisions, and Go-To-Market with precision and confidence.
  • BUSINESS MANAGEMENT: Appspace announced the completion of its business integration of intranet software leader, Beezy, adding intranet capabilities to their workforce experience platform.
  • EDM: Syncari announced a new Syncari Insights feature that provides insight into every customer interaction, and a Syncari CSV Import capability that allows CSV file sync and management according to predefined pipeline logic.
  • CONTENT: Persado announced the release of Personal Narratives within their personalized messaging capability, that will provide users with the ability to deliver stories and images that work best for a specific segment of customers.
  • CONVERSATIONAL: Cyara unveiled innovative new chatbot testing features to its newest offering, Cyara Botium, developed after the recent acquisition of Botium, the one-stop solution for comprehensive, automated chatbot testing and assurance.

Acqusitions

  • SMS MARKETING: MessageMedia has acquired Smooth Messenger, a text messaging application that integrates with Zoho, a leading customer relationship management platform.
  • ANALYTICS: Alvaria announced the completion of the acquisition of the Intelligent Analytics Platform from Cicero, helping accelerate how customers understand consumer and employee behavior to build better workflows with a simpler approach to complex problems with attended robotic process automation and desktop analytics.
  • ANALYTICS: Stagwell announced the acquisition of Apollo Program, a real-time, AI-powered SaaS platform that uncovers consumer, creative and contextual insights for scaled modern marketing, and will be integrated with Stagwell’s data and insights unification tool.
  • INTELLIGENCE: Zefr announced the acquisition of Adverif.ai, an AI company focused on identifying and defunding misinformation at scale, enabling Zefr’s customers to further measure and target content based on their brand suitability standards.
  • BRAND MANAGEMENT: Stirista announced the acquisition of ZDI, a branding firm that delivers data-driven creative solutions, giving Stirista clients increased access to comprehensive marketing solutions to effectively reach and engage with target customers.
  • CONTACT CENTER: Ericsson has completed its acquisition of Vonage, allowing them to offer a full suite of communications solutions including: Communications Platform as a Service (CPaaS), UCaaS and CCaaS.
7/15/2022: New Tools in Photography, Social Responsibility, Events, Customer Journey, ML, Web Development, CMS, Automation, EDM, and Email

New Products

  • PHOTOGRAPHY: Pixlr introduced Photomash Studio, its professional one-click photo studio that is fully equipped with several editing necessities all in one app.
  • SOCIAL RESPONSIBILITY: +Media launched the +Impact Hub, a proprietary SaaS platform enabling organizations to create, measure and optimize impact via audience engagement and analytics.
  • EVENTS: GTR announced their all-in-one Event Management Platform that supports online registration, check-in and badge printing, lead retrieval, and attendance tracking.
  • CUSTOMER JOURNEY: Braze announced Braze Canvas Flow, a next generation journey orchestration tool that is designed to allow brands to quickly build sophisticated customer experiences across their channel mix.
  • ML: TIBCO announced TIBCO ModelOps, a solution that helps customers simplify and scale cloud-based analytic model management, deployment, monitoring, and governance.
  • WEB DEVELOPMENT: Wishpond announced their Website Builder product that is equipped and integrated with all of the marketing tools needed to grow a business and increase online sales, including lead tracking and segmentation tools, personalization abilities, advanced forms and pop-ups, integration with Wishpond’s email marketing tool, referral marketing, calendar functionality, popups, and more.
  • CMS: Sitecore announced the Experience Manager (XM) Cloud, their cloud-native, modern CMS empowering brands to create, manage, and deliver relevant content at lightning-fast speeds.
  • AUTOMATION: 8×8 announced 8×8 Connect Automation Builder, a no-code multiple-channel communications management solution that offers a visual, effortless way to build communication workflows that enhance productivity, flexibility, and efficiency, regardless of coding expertise.
  • EDM: StarRocks announced a cloud-native version of its SQL engine called the StarRocks Cloud, that simplifies the delivery of real-time analytics projects and reduces the time to business value for enterprises.
  • CMS: Lumavate announced the launch of Lumavate Content, a Content Management System that makes it simple for organizations to manage and reuse various types of content across an unlimited number of digital experiences.
  • EMAIL: DirectIQ launched an email marketing automation platform that enables businesses to launch effective email campaigns by automating the process and integrating the platform with numerous popular websites.

Product Updates

  • CONTACT CENTER: NICE announced new capabilities to CXone that enrich digital experiences, simplify integration with customer environments and grow openness with mobile SDKs and integration options.
  • VIDEO CREATION: Wondershare UniConverter announced 8 new intuitive features that allow users to fulfill different needs in the blink of an eye: convert, compress, record, edit video and audio, and download video and burn DVD.
  • CMS: GraphCMS rebranded itself as Hygraph and launched their new Federated Content Platform that offers a suite of features to cut out tedious middleware development, and effortlessly join siloed data from diverse sources into a single API.
  • OFFICE MANAGEMENT: Owl Labs announced the third generation of its Meeting Owl Pro system that includes faster, more accurate face detection (even when masked), expanded audio and video range options, and more.
  • WEB OPTIMIZATION: UserTesting announced advanced Instant Insight features, powered by machine learning, to help companies expedite the analysis of human insights at the test-level and accelerate time to insights.
  • CONTENT MARKETING: Pixlee TurnTo announced new Instagram Reels functionality that enables brands to collect, curate and publish user-generated Instagram Reels within the Pixlee TurnTo Social UGC platform.

Acquisitions

  • BUSINESS MANAGEMENT: Riskonnect has acquired Castellan, a global provider of enterprise resilience management solutions, furthering Riskonnect’s IRM vision of bringing all aspects of Risk Under One Roof by seamlessly incorporating business continuity and operational resilience capabilities into its platform.
  • CONTENT MARKETING: Taboola announced it has completed its acquisition of personalization technology company Gravity R&D.
  • PERSONALIZATION: Optimove announced it has acquired Graphyte, a real-time, cloud-based personalization platform optimizing the web and mobile experience for consumers.
  • ADVERTISING: Prodege announced that it has acquired AdGate Media, a digital advertising company that connects users of popular websites and apps with premium brands.
  • PRIVACY: Privitar announced it has acquired Kormoon, a software platform that helps organizations manage the complexities of data privacy regulations by analyzing data usage, assessing risk, and automating compliance.
  • VIDEO MANAGEMENT: Synamedia announced it has acquired Quortex, the cloud video delivery platform optimized for just-in-time processing of live video streaming, helping Synamedia enhance its cloud Video Network capabilities.
  • DIRECT MAIL: AIIM announced the acquisition of sustainable marketing communication solutions provider Prime Data, strengthening the integrated automated direct mail platform offered by AIIM.
  • BRAND MANAGEMENT: PerformLine announced it has completed its acquisition of email compliance monitoring provider LashBack, and together will provide clients with the most comprehensive discovery and compliance monitoring solution.
7/7/2022: New Tools in Corporate Social Responsibility, Market Research, and Social Media Monitoring

New Products

  • SUSTAINABILITY: Countable announced the launch of its Enterprise ESG Portal, an all-in-one solution for managing, measuring and magnifying ESG strategy.
  • MARKET RESEARCH: Forsta announced the launch of its Digital Diaries mobile ethnography app, designed to obtain actionable, qualitative insights at scale.
  • SOCIAL MEDIA MONITORING: Synthesio announced Topic Modeling, an AI-powered discovery engine that automatically scans, categorizes, and visualizes hundreds of thousands of online conversations in only a few clicks using the power of machine learning.

Product Updates

  • CUSTOMER ENGAGEMENT: Sailthru announced updates to its cross-channel relationship management product, Lifecycle Optimizer, including enhanced scheduling, and SMS and mobile app messaging capabilities.
  • SALES ENABLEMENT: Modus announced new key features and functions to better support marketing and sales teams in their customer-focused business initiatives including presentation builder and digital sales rooms.
  • DIRECT MAIL: Loop & Tie announced the introduction of their Teams offering, a new feature designed to enable gifting throughout the entire customer lifecycle.

Acquisitions

  • TEXT TOOLS: Propio Language Services announced the acquisition of workforce management software company LSP Ware, adding innovative software capabilities to its communications platform for all-in-one interpreting management and delivery.
  • MOBILE MARKETING: Verve Group announced that it has acquired Dataseat, an advertising technology company that provides app developers with the ability to manage in-house mobile app campaigns.
  • EDM: IBM announced it has acquired Databand, a provider of data observability software that helps organizations fix issues with their data before it impacts their bottom-line, which will help strengthen IBM’s software portfolio across data, AI and automation to address the full spectrum of observability.
7/1/2022: New Tools in CDP, CX, Productivity, Advertising, and HR

New Products

  • CDP: Klaviyo announced the launch of its new enterprise solution, Klaviyo One, built to help large brands unify all their customer data and drive personalized experiences at scale.
  • CX: ActionIQ has rebranded to AIQ and announced the launch of a new product, CX Hub, designed as a set of modules offering self-service access to customer data, allowing users to build audiences and orchestrate experiences at scale.
  • PRODUCTIVITY: HubEngage launched an all new modern connected intranet solution to help enhance the employee experience.
  • ADVERTISING: Connatix introduced its intuitive contextual targeting solution for smarter video advertising called Deep Contextual that leverages AI-powered deep learning, advanced computer vision, natural language processing and other proprietary technologies to analyze video and page content.
  • ADVERTISING: Adstanding launched as an OTT advertising company with a demand-side programmatic platform that provides the tools for greater campaign management in the digital out of home space.
  • ADVERTISING: The Neuron announced the release of its DOOH Design Studio, a specialist digital billboard creative design studio providing vertical-specific, ready-made design templates for use across the entire DOOH advertising network.
  • HR: Call Journey announced Worklife Hero, a virtual meeting companion tool to help measure and analyze the factors that drive retention, engagement and performance.

Product Updates

  • PRODUCTIVITY: Airtable released new updates that allow you to do more with your data by automatically exporting info into Google Docs, customizing fields in synced tables, and more.
  • CX: InMoment announced a powerful set of technology innovations on its XI Platform that help organizations acquire new customers, retain and increase loyalty of existing customers, and drive improved business performance.
  • MOBILE MARKETING: Reveal Mobile announced multiple new features for its geofencing platform that lets marketers link in-store sales to ad spend and target audiences based on frequency of visits.
  • MOBILE MARKETING: Jebbit announced the addition of several new e-commerce innovations that will help brands create more engaging online customer interactions and shoppable commerce experiences.
  • MARKET RESEARCH: Voxco announced that it has launched three new features, Word Import, Close the Loop, and Text Analytics to make it easy for users to swiftly gather feedback, measure sentiment, uncover insights & act on them.
  • EDM: Databricks unveiled new capabilities within the Databricks Lakehouse Platform including new data warehousing performance and functionality, expanded data governance, new data sharing innovations to include an analytics marketplace and data clean rooms for secure data collaboration, automatic cost optimization for ETL operations, and machine learning (ML) lifecycle improvements.
  • WEB OPTIMIZATION: UserTesting announced new test templates for their Human Insight Platform that enable companies to better understand their customers’ expectations, behaviors, and perceptions around inflation.
  • CMS: dotCMS announced new features to enhance the content authoring experience including a new drag-and-drop content palette and story-like block editor.

Acquisitions

  • WEB ANALYTICS: TryMyUI announced it has acquired Stitchology.ai, a session replay and comprehensive web analytics tool, that together will provide an end-to-end digital experience solution to help businesses drive online revenue.
  • EMAIL: SEDNA announced the acquisition of email automation solution, Shelly, and will now offer customers a huge array of email automation services directly from their platform.
6/24/2022: New Tools in Advertising, Business Management, Contact Center, Web Analytics, Web Design, Market Research, and Campaign Management

New Products

  • ADVERTISING: Quantcast announced the launch of a suite of new solutions for digital marketers to seamlessly plan, activate and measure video, native and display brand campaigns across the web and on CTV.
  • BUSINESS MANAGEMENT: Picsello announced the launch of its all-in-one photography management software designed to help photographers manage, market, and monetize their business.
  • BUSINESS MANAGEMENT: Namecheap introduced Relate by Namecheap, a new suite of online tools to make it easier for small businesses to succeed and grow in the digital space.
  • CONTACT CENTER: Level AI launched a new agent screen recording and monitoring product that will enable contact center teams to improve support quality, agent learning and coaching by monitoring and gaining further insights into their agents’ behavior.
  • CONTACT CENTER: Sprinklr introduced Sprinklr Modern Care Lite, an enterprise-grade customer support solution that can be deployed in just minutes.
  • WEB ANALYTICS: Phonexa announced HitMetrix, a user behavior recording and analytics product that helps lead generators and publishers optimize website conversion rates.
  • CONTACT CENTER: Qualtrics announced Qualtrics QM, a new AI-powered and human-assisted quality assurance solution that gives contact center leaders critical AI-powered insights on customer needs, agent effectiveness, and overall performance.
  • WEB DESIGN: Newsroom AI introduced Public, a new conversational content creation platform that encourages creators to embrace a more direct, and conversational communication style to help build deeper and more meaningful bonds with their audience.
  • MARKET RESEARCH: Speedeon announced the launch of AudienceMaker, a strategic growth platform that helps brands gain unparalleled access to valuable and actionable data on their customers and prospects.
  • CAMPAIGN MANAGEMENT: Acoustic announced the release of Multichannel Composer, a personalized, multichannel campaign builder that enables brands to close the digital experience gap by empowering marketing teams of any size to easily orchestrate hyper-personalized campaigns to engage consumers in the moment.

Product Updates

  • MOBILE MARKETING: Bluecore announced the launch of Bluecore Mobile, now allowing brands to activate their data to put the right messages and recommendations in front of every individual shopper through text.
  • CONVERSATIONAL: Ada announced several new product launches and updates including new no-code builder tools, social channels, proactive SMS, and a global application directory.
  • ANALYTICS: Dataiku announced a major update to their platform that provides new capabilities for expert teams to deliver more value at scale, enables tech-savvy workers to take on more expansive challenges, helps non-technical workers more easily engage with AI, and provides strengthened AI Governance to ensure projects are robust, transparent, and ready for success at scale.
  • AUDIENCE SEGMENTATION: Fuel Cycle announced the launch of its new website, featuring a new user interface, improved functionality and added features, including an expanded suite of consumer intelligence products.
  • PRODUCTIVITY: Zoom introduced a new translated and multi-language captions feature that allows users to view captions translated into the language of their choice.
  • EMAIL: Litmus announced new capabilities to help boost personalization and increase efficiencies in workflow and creation, including the ability for email marketers to activate integrations in one centralized location, resulting in more error-free emails that drive business outcomes.
  • CONTENT CREATION: Prezi announced new features for Prezi Video, including transparent view mode, branded name tags and a background content layer.

Acquisitions

  • PLM: Productsup announced its acquisition of World of Content, a product experience management provider, that will help strengthen Productup’s position as a scalable solution equipped to bring high-quality product information to consumers and power frictionless commerce experiences.
  • ACCOUNTING: Kofax announced it has acquired Tungsten Corporation, a global B2B e-invoicing network that facilitates and streamlines complex invoice-to-pay processes.
  • EDM: Starburst announced the acquisition of data lake analytics accelerator Varada, and together will empower organizations to more quickly and efficiently derive greater insights from their data.
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